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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
913 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 913 reviews

March 06, 2019

Servicing my Mercedes I couldn't have been more pleased with the level of professionalism at this dealership! Thomas Cook is my service writer and has set the bar for every More

by Sean B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cook
Mar 06, 2019 -

Mercedes-Benz of Scarborough responded

Hi Sean - What a fantastic review! We love that you said Thomas sets the bar for service, that means the world to us. Thanks for taking the time to review us. If any future auto service needs arise, we will be here to help.

March 01, 2019

Awesome Experience Had a great experience. Got a great price and Sandy was an awesome salesperson. She really explained all the features of the car very well. More

by Rico2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Tholl
Mar 01, 2019 -

Mercedes-Benz of Scarborough responded

Hi Rico - We are thrilled that you had a great car-buying experience working with Sandy! It's wonderful that she explained all of your new vehicle's features so you can feel confident out on the roads. Thanks for writing Prime Motor Cars a review!

March 01, 2019

Smart I enjoyed my leasing experience with Prime. Bob was no pressure, knowledgeable, responsive, and very accommodating. I highly recommend them! Can’t wai More

by Fitch4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Holzhacker
Mar 01, 2019 -

Mercedes-Benz of Scarborough responded

Thanks for choosing Prime Motor Cars! It makes us happy to hear that your leasing experience was a success and that Bob provided knowledgeable service. Safe driving in your new Smart car!

February 27, 2019

Great service! Had a great car buying experience today with Sandy. She was wonderful to work with & I was very comfortable with the whole experience. Love my new car More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy
Feb 27, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for coming to Prime Motor Cars, Jen! It's great to hear that you felt comfortable working with Sandy, and most of all, we are delighted that you love your new vehicle. Congratulations and safe driving!

February 26, 2019

Tire Issues Went to Prime with tire wear concerns. They were more than helpful and answered all questions. Very friendly and knowledgeable staff that goes out of More

by Jrichards1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cook, Brandi Lawlor, Robert Thibodeau
Feb 26, 2019 -

Mercedes-Benz of Scarborough responded

We are happy that the Prime Motor Cars team was able to assist with your tire concerns, it's wonderful that you received helpful service. Thanks for your feedback!

February 25, 2019

Over the top fabulous! This dealership went above and beyond to make sure that I was taken care of not just with service but also while I was waiting. Couldn't have been mor More

by calliec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 25, 2019 -

Mercedes-Benz of Scarborough responded

We appreciate you taking the time to write such a great review! From everyone here at Prime Motor Cars, thank you for your business and the fabulous review!

February 23, 2019

Service Came in for service on our GL450. Thomas in Service was outstanding. He followed up several times with updates and the service was performed on time More

by GB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cook
Feb 25, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for trusting us with your business! We are so glad that Thomas delivered the service you deserve and kept you updated about the status of your vehicle. We appreciate your kind words and hope to see you next time at Prime Motor Cars.

February 22, 2019

Great experience and quick I was able to get in and looked at in short notice due to putting van to work was great for my business. Scott was very professional and helpful and m More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott and Mitchell
Feb 22, 2019 -

Mercedes-Benz of Scarborough responded

Hi Larry - We are delighted that our team was able to get your van in for service quickly! Thanks so much for the compliments and kind review. Hope to see you next time at Prime Motor Cars.

February 22, 2019

No haggling. Sales part very easy. I previously purchased from prime 3 years ago. No problems delivered on time with exactly the car I ordered. This was a special build and all can corr More

by joels126@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan with whom I made the deal. Sandy and mr wolf
Feb 22, 2019 -

Mercedes-Benz of Scarborough responded

We are delighted that you had a great experience working with the Prime Motor Cars team! Thank you for the positive feedback.

February 22, 2019

Great Dealership These guys and gals are great. Very high level of customers service on every level. Fast and efficient appointment scheduling. Fast turnaround time fo More

by Crosby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 25, 2019 -

Mercedes-Benz of Scarborough responded

Hi Crosby - What a fantastic review! We are delighted that you can depend on the Prime Motor Cars team for excellent customer service. Thanks so much for your repeat business, we look forward to your next visit with us.

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