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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
927 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 927 reviews

March 22, 2019

Impeccable service at my convience My car went in for routine service and I have been enjoying a clean new loaner that was dropped off by the most charming and polite gentleman. Service More

by Dharsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Mar 25, 2019 -

Mercedes-Benz of Scarborough responded

Dharsi - Thank you for trusting us with your vehicle! We are delighted that you can depend on the Prime Motor Cars team to get your car repaired in a timely manner and return it freshly cleaned. We appreciate your business and your kind review.

March 18, 2019

Excellent service They always treat me well, do things right, car came back Very clean. The price for tires is very competitive. I knew this service was going to be exp More

by DE GL 350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 18, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for trusting us with your business! It means a lot that you can depend on our Service Team to provide high-quality service and send you home in a freshly cleaned car. Have a wonderful week!

March 15, 2019

Smooth Experience with Prime Motors Cars Mercedes Purchased a new-to-me 2016 GMC Sierra 1500 All Terrian with low mileage from Prime Motors Cars Mercedes in Scarborough. Roger was great to work wit More

by snowba11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger
Mar 15, 2019 -

Mercedes-Benz of Scarborough responded

We are delighted that Roger made it easy for you to get into your 2016 GMC Sierra! It's fantastic that you never felt pressured throughout the process. Thanks so much for the positive feedback, we hope you continue to love your new-to-you car.

March 06, 2019

Servicing my Mercedes I couldn't have been more pleased with the level of professionalism at this dealership! Thomas Cook is my service writer and has set the bar for every More

by Sean B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cook
Mar 06, 2019 -

Mercedes-Benz of Scarborough responded

Hi Sean - What a fantastic review! We love that you said Thomas sets the bar for service, that means the world to us. Thanks for taking the time to review us. If any future auto service needs arise, we will be here to help.

March 06, 2019

20k regular service, inspection stick, adjustment of brakes The service was very good and thorough. Nick kept me informed with daily updates. The free loaner car was terrific. I also appreciated the estimate pr More

by Wwelch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 06, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for choosing Prime Motor Cars for your auto repairs! We are overjoyed to hear that you received five star service and that you enjoyed the loaner vehicle. We appreciate you taking the time to leave us feedback and look forward to assisting you in the future.

March 01, 2019

Awesome Experience Had a great experience. Got a great price and Sandy was an awesome salesperson. She really explained all the features of the car very well. More

by Rico2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy Tholl
Mar 01, 2019 -

Mercedes-Benz of Scarborough responded

Hi Rico - We are thrilled that you had a great car-buying experience working with Sandy! It's wonderful that she explained all of your new vehicle's features so you can feel confident out on the roads. Thanks for writing Prime Motor Cars a review!

March 01, 2019

Smart I enjoyed my leasing experience with Prime. Bob was no pressure, knowledgeable, responsive, and very accommodating. I highly recommend them! Can’t wai More

by Fitch4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Holzhacker
Mar 01, 2019 -

Mercedes-Benz of Scarborough responded

Thanks for choosing Prime Motor Cars! It makes us happy to hear that your leasing experience was a success and that Bob provided knowledgeable service. Safe driving in your new Smart car!

February 27, 2019

Great service! Had a great car buying experience today with Sandy. She was wonderful to work with & I was very comfortable with the whole experience. Love my new car More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandy
Feb 27, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for coming to Prime Motor Cars, Jen! It's great to hear that you felt comfortable working with Sandy, and most of all, we are delighted that you love your new vehicle. Congratulations and safe driving!

February 26, 2019

Tire Issues Went to Prime with tire wear concerns. They were more than helpful and answered all questions. Very friendly and knowledgeable staff that goes out of More

by Jrichards1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Cook, Brandi Lawlor, Robert Thibodeau
Feb 26, 2019 -

Mercedes-Benz of Scarborough responded

We are happy that the Prime Motor Cars team was able to assist with your tire concerns, it's wonderful that you received helpful service. Thanks for your feedback!

February 25, 2019

Over the top fabulous! This dealership went above and beyond to make sure that I was taken care of not just with service but also while I was waiting. Couldn't have been mor More

by calliec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Feb 25, 2019 -

Mercedes-Benz of Scarborough responded

We appreciate you taking the time to write such a great review! From everyone here at Prime Motor Cars, thank you for your business and the fabulous review!

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