Mercedes-Benz of Scarborough

Great experience and quick I was able to get in and looked at in short notice due to putting van to work was great for my business. Scott was very professional and helpful and m I was able to get in and looked at in short notice due to putting van to work was great for my business. Scott was very professional and helpful and mitcell the systems tech found issue quick and was able to solve the issue. More

No haggling. Sales part very easy. I previously purchased from prime 3 years ago. No problems delivered on time with exactly the car I ordered. This was a special build and all can corr I previously purchased from prime 3 years ago. No problems delivered on time with exactly the car I ordered. This was a special build and all can correct More

Great Dealership These guys and gals are great. Very high level of customers service on every level. Fast and efficient appointment scheduling. Fast turnaround time fo These guys and gals are great. Very high level of customers service on every level. Fast and efficient appointment scheduling. Fast turnaround time for the service. Overall just a joy to do business with Prime Mercedes! More

Always good They have always done everything they could to solve whatever the problem of what was going on with my vehicle and in a timely manner. . They have always done everything they could to solve whatever the problem of what was going on with my vehicle and in a timely manner. . More

Quick and easy Had a great experience from walking in, through signing, to leaving with a new vehicle. Sales, finance and general managers were all great to work wit Had a great experience from walking in, through signing, to leaving with a new vehicle. Sales, finance and general managers were all great to work with. Will for sure visit for my next vehicle. More

honest assessment of repairs needed Mohammed was great ally . Felt like he was honest with me and realistic in his portrayal of what needed to be fixed with my car. He walked me through Mohammed was great ally . Felt like he was honest with me and realistic in his portrayal of what needed to be fixed with my car. He walked me through the scenarios and helped me come to the right decision for repairs needed . More

I drive 170 miles each way to buy a car here I just returned home after picking up my new car ( driving 170 miles each way) Was it worth the drive ? Absolutley ! I had the pleasure of working I just returned home after picking up my new car ( driving 170 miles each way) Was it worth the drive ? Absolutley ! I had the pleasure of working with Sandy Tholl on my new purchase. It was literally all done over the phone, before and after a great personal "pre purchase" video of Sandy describing every feature of the car for me. Brilliant! We have all had horrible experiences when trying to buy a new car, and this had just happened to me at my local MB dealer. When I got home I started surfing the net, and discovered Prime had the exact same car I was searching for. I called Sandy, and BOOM … we struck a deal !! Do not hesitate visiiting Prime and do yourself a favor, ask for Sandy ! It's worth the trip !!!! More

Great experience Sandy was very knowledgeable, professional and most of all helpful. She listened to my desires and went on a successful search. Thank you for every Sandy was very knowledgeable, professional and most of all helpful. She listened to my desires and went on a successful search. Thank you for everything. Well done More

Customer service means a lot to me. I’ve been to Prime service department in the past with my sprinter RV and even though I didn’t buy it from them, they treated me sp means a lot to me. I’ve been to Prime service department in the past with my sprinter RV and even though I didn’t buy it from them, they treated me special as a Mercedes owner. Buying from them was equally pleasant. I ordered my vehicle and the staff working with me were top notch. We had a blast with the details in ordering. Great experience in buying More

Buying a used Mercedes can be enjoyable at Prime. Jesse and Spencer provided the best sales service that I have had the pleasure to experience in years. Thanks for making my used Mercedes purchase Jesse and Spencer provided the best sales service that I have had the pleasure to experience in years. Thanks for making my used Mercedes purchase so stress free. More