Mercedes-Benz of Scarborough

10k mile service Nick was courteous, and conscientious. Also prompt with my returning my follow up call and arranging solutions to the problem I encountered in the wak Nick was courteous, and conscientious. Also prompt with my returning my follow up call and arranging solutions to the problem I encountered in the wake of my visit More

Recall - Friendly and Efficient Service Rep, Tom, had everything ready, so my experience was extremely pleasant, from dropping my vehicle off, getting the loaner, and picking it up. Service Rep, Tom, had everything ready, so my experience was extremely pleasant, from dropping my vehicle off, getting the loaner, and picking it up. Car wash and vacuum was extremely appreciated! More

Wonderful Nice is so wonderful and helpful. He goes out of his way to answer any of my questions. Everyone is so pleasant. I would recommend them to everyone. Nice is so wonderful and helpful. He goes out of his way to answer any of my questions. Everyone is so pleasant. I would recommend them to everyone. More

excellent service all around Tina and Rob were amazing worked with us until we were 100% happy always available Tina came in to help on her day off that’s great service Tina and Rob were amazing worked with us until we were 100% happy always available Tina came in to help on her day off that’s great service More

First experience Fabulous public relations. The experience was top rate, felt like a real person and not just another customer to get in and out quickly. You will come Fabulous public relations. The experience was top rate, felt like a real person and not just another customer to get in and out quickly. You will come highly recommended. Thank you!! More

Mercedes Benz warranty services The vehicle was at the Prime Mercedes dealership for approximately one month due to a leaking transmission line. The dealership went beyond my expecta The vehicle was at the Prime Mercedes dealership for approximately one month due to a leaking transmission line. The dealership went beyond my expectations to make sure the vehicle was stored inside while the parts were on order. Nick Dargie gave us weekly updates as to the progress. The vehicle was returned in perfect condition and I have nothing but praise for the way it was handled. I will not hesitate to purchase another Mercedes from this Prime dealership. Sincerely, Douglas Kay More

Best car buying experience ever The process was transparent from start to finish. All of my questions were answered professionally, and the customer service was top notch! This was The process was transparent from start to finish. All of my questions were answered professionally, and the customer service was top notch! This was my fifth buying or leasing experience at a car dealership, and it was absolutely the best by far. More

First class First time visiting Prime for a replacement airbag recall. Awesome dealer experience. Professional courteous and service with a smile. Great job!!! First time visiting Prime for a replacement airbag recall. Awesome dealer experience. Professional courteous and service with a smile. Great job!!!! Would not hesitate to return or recommend More

Experience On point . Thomas was great ! Didn’t have to wait around . Great service . Car was washed and ready to go! Thank you, Ang M B On point . Thomas was great ! Didn’t have to wait around . Great service . Car was washed and ready to go! Thank you, Ang M B More

Excellent I trust Prime Mercedes.. Always thorough, professional and courteous. My car is older and I use a reputable and trusted German auto garage for some t I trust Prime Mercedes.. Always thorough, professional and courteous. My car is older and I use a reputable and trusted German auto garage for some things, because their prices are so much less. But, I always return to Prime when they can’t handle the issue. More