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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
925 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 925 reviews

February 01, 2019

Service Appointment My Service was prompt and professional. They took the time to clean my car. I am very happy with this dealership and all it’s employees. More

by BRH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Feb 01, 2019 -

Mercedes-Benz of Scarborough responded

Happy customers make our day! We are delighted that your service appointment went smoothly and that you drove home in a clear car. Thank you!

January 30, 2019

Quick and fission They worked very hard to find me the best deal available They were very quick and efficient at having my vehicle ready for me as soon as possible More

by mxer74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gamblin
Jan 30, 2019 -

Mercedes-Benz of Scarborough responded

It's fantastic to hear that our team worked to get you the best deal and out on the roads quickly in your new car. We are so grateful for your five-star review!

January 29, 2019

Wonderful Nice is so wonderful and helpful. He goes out of his way to answer any of my questions. Everyone is so pleasant. I would recommend them to everyone. More

by Michelle2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 29, 2019 -

Mercedes-Benz of Scarborough responded

Hi Michelle - Thank you so much for recommending Prime Motor Cars! We are thrilled that you can depend on Nick for helpful and friendly service. We look forward to assisting you next time!

January 29, 2019

10k mile service Nick was courteous, and conscientious. Also prompt with my returning my follow up call and arranging solutions to the problem I encountered in the wak More

by Ch46pilot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 29, 2019 -

Mercedes-Benz of Scarborough responded

We are delighted to hear that your 10k maintenance service went well! We love that Nick provided courteous, prompt service. Thank you for taking the time to write us a review!

January 29, 2019

Recall - Friendly and Efficient Service Rep, Tom, had everything ready, so my experience was extremely pleasant, from dropping my vehicle off, getting the loaner, and picking it up. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 29, 2019 -

Mercedes-Benz of Scarborough responded

Hi Donna - Thank you for sharing your experience working with Tom! We love to hear that your visit to Prime Motor Cars was a success and that you drove back home in a clean car. Have a wonderful week!

January 27, 2019

excellent service all around Tina and Rob were amazing worked with us until we were 100% happy always available Tina came in to help on her day off that’s great service More

by cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina, Rob and Mike
Jan 28, 2019 -

Mercedes-Benz of Scarborough responded

Hi Cat - Nothing makes us happier than hearing that our customers are 100% happy. We are thrilled that Tina and Rob worked to make that happen. Thank you so much for your great review of Prime Motor Cars!

January 27, 2019

First experience Fabulous public relations. The experience was top rate, felt like a real person and not just another customer to get in and out quickly. You will come More

by Tomcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina and Mike
Jan 28, 2019 -

Mercedes-Benz of Scarborough responded

We truly value our customers and are thrilled this came through during your visit to Prime Motor Cars! Thank you so much for recommending us, it means the world. Safe driving!

January 26, 2019

Mercedes Benz warranty services The vehicle was at the Prime Mercedes dealership for approximately one month due to a leaking transmission line. The dealership went beyond my expecta More

by Luciek12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Dargie
Jan 28, 2019 -

Mercedes-Benz of Scarborough responded

Hi Douglas - We really appreciate your review! It's fantastic to hear that our team exceeded your expectations and kept you updated about the status of your vehicle. Thanks so much for the posting about your experience, we would love to work with you again in the future.

January 24, 2019

Best car buying experience ever The process was transparent from start to finish. All of my questions were answered professionally, and the customer service was top notch! This was More

by Laura Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Pagano, Michael Ferraro
Jan 24, 2019 -

Mercedes-Benz of Scarborough responded

Hi Laura - It makes our day to hear you had your best car-buying experience ever with us at Prime Motor Cars! We love that all of your questions were answered and that you received five-star customer service. Thanks for the fantastic review!

January 23, 2019

First class First time visiting Prime for a replacement airbag recall. Awesome dealer experience. Professional courteous and service with a smile. Great job!!! More

by MeBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 23, 2019 -

Mercedes-Benz of Scarborough responded

Thank you for coming to Prime Motor Cars for your airbag recall service! We are thrilled to hear that our team made a great first impression with professional, friendly service. We are so happy to have earned your business and look forward to assisting you again in the future.

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