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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
912 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 912 reviews

December 31, 2018

Service Needed Service manager was a good listener and worked with me at the end. He turned a negative situation to a positive one. He should be commended. More

by Turnaround
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dargie
Dec 31, 2018 -

Mercedes-Benz of Scarborough responded

Thank you for working with us! We are so happy that we could improve your experience.

December 31, 2018

Excellent service Thomas was great. They took me in on an emergency basis without an appointment. Set me up with a loaner car so I could get back to work on time. More

by julieeric2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Jan 02, 2019 -

Mercedes-Benz of Scarborough responded

Hi Julie - We are so glad that our team was able to assist with your vehicle's repairs and that the loaner made the process more convenient. Thanks so much for sharing your experience so others will know what it's like to be a guest at Prime Motor Cars!

December 28, 2018

Experience Whole experience was excellent from the moment I arrived was treated professionally and service was completed under estimated time Will continue to ha More

by Kirkie12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 28, 2018 -

Mercedes-Benz of Scarborough responded

We are delighted to hear that our team provided timely service that earned your business. We look forward to working with you for years to come! Thanks so much for your positive feedback.

December 27, 2018

Best service department I have using Orimr Motors Mercedes Benz since they were in Scarborough, Maine. Mr Mohammed Fakory has my contact point for a long time. He is Nerced More

by rolson6291@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Dec 27, 2018 -

Mercedes-Benz of Scarborough responded

"Reliable, efficient, and quality minded" - these are all words we love to hear! Thank you so much for being a loyal Prime Motor Cars customer. We love that you can depend on our team for five-star service. Safe driving!

December 26, 2018

The best This dealership is great to work with. My salesperson, Tina, was fantastic. She takes the time to listen, not just push a product on you. More

by Hoppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Pagano
Dec 26, 2018 -

Mercedes-Benz of Scarborough responded

We couldn't ask for better feedback! It's fantastic that Tina listened to your needs to find the best car for you. Thank you so much for reviewing Prime Motor Cars!

December 26, 2018

Service We were treated very professionally in the work was done right away. They were checking in on us to make sure you’re comfortable and keeping us up-t More

by Bevorlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 26, 2018 -

Mercedes-Benz of Scarborough responded

Hi Bevorlee - We strive to provide timely, professional service and are thrilled this was your experience. We're glad you were comfortable at Prime Motor Cars! Thank you for taking the time to leave us a review.

December 23, 2018

Service was top notch Nick was extremely knowledgeable and courteous. The work was completed timely and done very well. The use of the courtesy car was very helpful and mad More

by CosDip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 26, 2018 -

Mercedes-Benz of Scarborough responded

Thanks for taking the time to write us a great review. Knowledgeable, courteous and timely are all wonderful compliments. I'm glad you could take advantage of the courtesy car. Thank you for choosing Prime Motor Cars to service your vehicle!

December 21, 2018

Pricey but that’s Mercedes for you Paid $165 to have snow tires mounted and balanced (no alignment). That seems like a lot to me. But they were professional, timely and even vacuumed m More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 22, 2018 -

Mercedes-Benz of Scarborough responded

Thank you JD for the compliments of our team JD. We appreciate your business.

December 15, 2018

Prime Mercedes Recent services provided by Prime Mercedes have once again proved to be excellent. My service rep, Mohammed, was very responsive and understanding. F More

by Denis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed
Dec 17, 2018 -

Mercedes-Benz of Scarborough responded

Hi Denis - We are so happy that you have received consistently excellent service at Prime Motor Cars! It's wonderful that Mohammed was understanding and that you were able to get a rebate on your tires. Thank you very much!

December 15, 2018

Prime Scott Joys and Brandi are by far the best people that I have ever dealt with there. Myself my wife and several friends own a Mercedes from Prime. Clas More

by Areacode203
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Dec 17, 2018 -

Mercedes-Benz of Scarborough responded

Thank you for the fantastic review! We are honored that you, your wife, and friends have come to Prime Motor Cars for their Mercedes. We truly appreciate your business!

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