Mercedes-Benz of Scarborough

Fabulous! Wonderful experience. Our Salesman was Professional, Concise, knowledgeable. A good listener quickly understood our needs and wants. We felt his passi Wonderful experience. Our Salesman was Professional, Concise, knowledgeable. A good listener quickly understood our needs and wants. We felt his passion for the product! No high pressure sell. A very easy and enjoyable experience! Thank you! More

MB front airbags recall Service advisor Thomas Cook was very helpful. Prime had a loaner set up for us without having to ask for one! Excellent and friendly ser Service advisor Thomas Cook was very helpful. Prime had a loaner set up for us without having to ask for one! Excellent and friendly service! More

40,000 mile service appointment and inspection sticker. My service manager, Mohammed Fakory, is always professional, efficient, courteous and accommodating. He listens. There is never any frustration takin My service manager, Mohammed Fakory, is always professional, efficient, courteous and accommodating. He listens. There is never any frustration taking my car in for service. More

Excellent Great service. Love my salesperson. Texhnicians and service people are outstanding very impressive one on one Would highly recommend particularl Great service. Love my salesperson. Texhnicians and service people are outstanding very impressive one on one Would highly recommend particularly this service rep and salesman Front area immaculate Dealership immaculate and friendly Front desk well organized More

High dollar EVERY time I go there. The people at Prime Mercedes are great. It’s their hourly rate and prices for parts that really irritates the xxxx outta me. Outrageous hourly rates The people at Prime Mercedes are great. It’s their hourly rate and prices for parts that really irritates the xxxx outta me. Outrageous hourly rates; the most I’ve ever seen at a dealer. And over $400 JUST for the part going in. They must have a 300% mark up. That’s it; I’m selling my E350. More

Recall and handle glitch It is a wonderful experience from the time I drop off my car to getting the loaner to picking up my car. It is s bonus to have it washed. The people It is a wonderful experience from the time I drop off my car to getting the loaner to picking up my car. It is s bonus to have it washed. The people at Prime Motors are always so pleasant whether in service or sales. It is a delight working with them. More

Top Notch Service! This dealership truly has my best interest in mind and always delivers white glove treatment. Mohamed is my go to person that goes the extra mile to e This dealership truly has my best interest in mind and always delivers white glove treatment. Mohamed is my go to person that goes the extra mile to ensure I am completely satisfied. Brandi is the expert and I enjoy working with her on details about my servicing and options to consider. More

Excellent service. Use of loaner car helped.i had maintenance check and brake pads fixed and also I had recall items fixed. The car is working well. Good servi service. Use of loaner car helped.i had maintenance check and brake pads fixed and also I had recall items fixed. The car is working well. Good service lounge too. More

Faithful customer disappointed We have bought four vehicles here and this is the first time we’ve been disappointed in the service. We needed a run flat tire fixed and were left wi We have bought four vehicles here and this is the first time we’ve been disappointed in the service. We needed a run flat tire fixed and were left without the car over the thanksgiving holiday. More

Not great I had to call 3 times to see if my car was ready, consulted with no one when I picked it up. Service used to be more personal. I had to call 3 times to see if my car was ready, consulted with no one when I picked it up. Service used to be more personal. More