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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
906 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 906 reviews

October 19, 2018

Sprinter review No complaints. Very responsive service. Easy to work with everyone and would go back again. Thanks for helping me out. I will be back again. More

by Jason@rosemontmarket.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony fennell
Oct 19, 2018 -

Mercedes-Benz of Scarborough responded

These are all the things we love to hear! Thank you for leaving us a review and see you next time at Prime Motor Cars!

October 19, 2018

Excellent service department Mr. Mohammed Fakory is Mercedes Benz. A class professional making the customer completely satisfied With any challenge presented to MB. One of the More

by rolson6291@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Oct 19, 2018 -

Mercedes-Benz of Scarborough responded

It means a lot to us to receive such kind feedback about our wonderful team. We're thrilled that Mohammed provided such an exceptional experience. From all of us at Prime Motor Cars, thank you so much!

October 17, 2018

Perfect dealership experience! Bob Holzhacker's approach to my purchase and overall client-sales relationship, was perfectly balanced. Very happy with the education, level of quali More

by craigmathieson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Holzhacker
Oct 17, 2018 -

Mercedes-Benz of Scarborough responded

Thanks for your kind words about Bob! It makes us so happy to know that he made your car-buying experience educational and enjoyable. All of us at Prime Motor Cars appreciate your business!

October 15, 2018

Love my Airstream Interstate thanks to Prime Motor Cars Bought a very-low-mileage, but out-of-warranty 2012 Airstream Interstate from a New Jersey RV dealership two weeks ago and took it out for a shakedown More

by wrdwrght
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fennell, Mitchell Tusing
Oct 16, 2018 -

Mercedes-Benz of Scarborough responded

This sounds like a challenging situation! We're thrilled that our Service Team was able to help instill more confidence in your recent purchase. It's fantastic that your Airstream Interstate RV can now pass inspection and carry you through the winter! Thank you from all of us at Prime Motor Cars!

October 14, 2018

Very professional and kindness supreme We were towed inFrom Boothbay and promptly taken care of by Tony very nice very professional and taking care of given a rental car to use while the pa More

by Nunzia plays
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony & technician Todd ?? I believe
Oct 15, 2018 -

Mercedes-Benz of Scarborough responded

It's no fun having to handle and unexpected service issue, but I'm glad our team at Prime Motors Cars was able to get your Winnebago fixed and back on the road in a timely manner. Thanks for the great review, we all appreciate it.

October 13, 2018

Thank you My kids love the loaner cars and the snack bar. Customer service from Tony S. and Mohammed has always been great. They make getting repairs as easy More

by EveJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 15, 2018 -

Mercedes-Benz of Scarborough responded

Hi Eve, We're thrilled that your entire family has a good time when visiting us at Prime Motor Cars. It's great to hear that Tony and Mohammed make getting car repairs so easy. Thank you so much!

October 11, 2018

Mechanical work I had. Appointment for front brakes. Right from bearing oil change. Coolant sender wipers. My appointment was Thursday 7 am. Car was not ready until More

by Harlando magic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Service manager
Oct 12, 2018 -

Mercedes-Benz of Scarborough responded

Harlando, I'm sorry this service took much longer than usual. It is important that we follow the proper authorization procedures with your warranty company to ensure everything possible was approved and paid for. I am happy to discuss with you in more detail as I personally worked with your advisor and the technician to expedite the parts and repairs. Thank you for your feedback and continued business, Brandi Lawler - Service Manager - 207-510-2268

October 11, 2018

Great service Went in for service. Addressed all my concerns. Mohammed is courteous and listens to needs. Willing to do whatever he can to help. Recommend to More

by Smose
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mohammed
Oct 11, 2018 -

Mercedes-Benz of Scarborough responded

We appreciate your review! It means a lot to us to know that our customers are having a great experience with our Service Team. Thanks from all of us at Prime Motor Cars!

October 10, 2018

Airstream Interstate Trouble We had about all our dashboard warning lights on. The dealership quickly diagnosed the issue as an ABS wheel sensor; which was putting the engine in l More

by Railman1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 10, 2018 -

Mercedes-Benz of Scarborough responded

Thanks for taking the time to write us a review. We're glad Tony and our Service Team were able to diagnose and repair your Airstream so quickly. We hope to see you again at Prime Motor Cars!

October 08, 2018

Excellent service! As cross country travelers we needed service for our MBZ Sprinter 2500 van. They were quite expedient about it, including installing a systems battery More

by Happy camper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 08, 2018 -

Mercedes-Benz of Scarborough responded

Thanks for choosing Prime Motor Cars and leaving us a kind review. We're so glad we were able to fix up your Mercedes-Benz Sprinter. Safe travels!

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