Mercedes-Benz of Scarborough

This was my first visit and first purchase from Prime Mercedes Benz. I ended up buying a Ford Explorer, but I will definitely be returning when I am ready to purchase a Mercedes! The high level of custom Mercedes Benz. I ended up buying a Ford Explorer, but I will definitely be returning when I am ready to purchase a Mercedes! The high level of customer service and professionalism demonstrated by the entire staff is noticeable from the moment you arrive. Within a few minutes of browsing I was greeted by Sandy and we test drove the 2 vehicles I was interested in, a Jeep and the Explorer. Even though this was a Mercedes dealership I didn't feel any pressure from Sandy, or anyone else, to test drive a Mercedes or that they were trying to up-sell me a more expensive vehicle. The following day I returned to purchase my vehicle and it was very busy, but the staff made every effort to make sure I was comfortable and being helped. Sandy was able to put a very fair deal together and deliver the vehicle the same day. The overall experience and fair deal I received is why I will be referring anyone looking for a new car to Sandy and the team at Prime Mercedes Benz. More

I picked up my new Mercedes S550 4Matic yesterday. The salesman, Art Starr, was very responsive over the past few weeks as I considered a number of differing options. He and Dan Doucette, the dealership m salesman, Art Starr, was very responsive over the past few weeks as I considered a number of differing options. He and Dan Doucette, the dealership manager, put together a very price competitive offer. They both went out of their way to address some minor concerns I had about the car and I came away from the experience very happy. I would strongly recommend the dealership and Art to anyone interested in a Mercedes. More

Thanks to Art Starr we are the proud owners of our 2nd Mercedes E-350. The purchase from your dealership on 3/9/13 was made so easy and smooth by the professionalism by Art Starr. 80% of the deal was d Mercedes E-350. The purchase from your dealership on 3/9/13 was made so easy and smooth by the professionalism by Art Starr. 80% of the deal was done by phone & email. Art was very professional in all his responses & questions that we had. We were happy to be dealing with someone who we felt cared about us and what we wanted and not just making the sale. Art treated us very fair on our trade and treated us with the utmost respect. We made the 2 1/2 hour drive (which was more stressful then purchasing the car) to sign the deal & pick up our new car. He also spent 1/2 hour going over all the features of our car. We feel we just didn't purchase a car from your dealership but we made a new friend who we feel comfortable in recommending many of our friends & family who are looking to purchase a car. Thanks again Art for taking great care of us! Mark & Sharon More

Excellant customer service! It was a pleasure working with Sandy Tholl during my Mercedes purchase. She ensured that all my car-buying needs were met and her attention to detail made for a smooth purc with Sandy Tholl during my Mercedes purchase. She ensured that all my car-buying needs were met and her attention to detail made for a smooth purchase. More

This is my second car that I have bought from Prime Motor in Scarborough. I've had great experiences whether it is for a service or a sale. I highly recommend this dealership. They go above and beyond to in Scarborough. I've had great experiences whether it is for a service or a sale. I highly recommend this dealership. They go above and beyond to make your experience great. More

Art was professional and extremely helpful. He worked hard for me to find the right car and the one that I have I am pleased with so far. He represents that dealer ship well and is a gentelman. I would r hard for me to find the right car and the one that I have I am pleased with so far. He represents that dealer ship well and is a gentelman. I would reccomend his services to any of my friends. More

As corny as it sounds, my husband and I consider the people at Prime Motors just like family (at times perhaps better)! Although there are so many nice cars out in the market, there are not as many dea people at Prime Motors just like family (at times perhaps better)! Although there are so many nice cars out in the market, there are not as many dealerships staffing such quality people. Candidly, the reason why we continue doing business with Prime is the excellent service we are given at every visit. More

We ended up at Prime Mercedes benz as the result of a very over aggressive salesman at a car lot just down the road that had the same vehicle we purchased. We were lucky enough to be greeted by Art whil very over aggressive salesman at a car lot just down the road that had the same vehicle we purchased. We were lucky enough to be greeted by Art while looking at the vehicle and from there we new this was the dealship and salesman we wanted to deal with. Very knowledgeable and a joy to work with. We've already recommended two friends to contact Art for their next purchase. The service dept is excellent as well. All aspects of this dealship are top notch and what you would expect from a Mercedes dealer. More

Art was perceptive, had a thorough product knowledge and quite personable. His conduct seemed to reflect on the overall dealership philosophy as everyone I met was knowledgeable and very helpful. I am comfo quite personable. His conduct seemed to reflect on the overall dealership philosophy as everyone I met was knowledgeable and very helpful. I am comfortable recommending Art and Prime Mercedes to my friends. More

Individuals accommodated USAA pricing guidelines and were ultimately negotiable regarding a trade in. Friendly, courteous, detail oriented sales professionals are clearly good for business. Highly recomm ultimately negotiable regarding a trade in. Friendly, courteous, detail oriented sales professionals are clearly good for business. Highly recommended. Respectfully, Dean Glazier More