Mercedes-Benz of Scottsdale

$658 to replace the battery on my 350 GLK. Outrageous. The service was good, LOL Outrageous. The service was good, LOL More

I had a mixed experience with Mercedes Benz of Scottsdale. Steve was excellent during the purchase of my new vehicle, but issues arose afterward. Unfortunately, promised documents were sent to th Scottsdale. Steve was excellent during the purchase of my new vehicle, but issues arose afterward. Unfortunately, promised documents were sent to the wrong address with incorrect information with my personal information, leading to additional sales tax charges (Which still has not been rectified).Despite reaching out to Ryan in the finance department for resolution, I faced delays and lacked clear answers. The shipping process lacked communication, and overall, the team's follow-up fell short. There was a point where the manager named Mike had to reach out to me to tell me the status of the vehicle and if it had left the dealer. While Steve was helpful, the overall experience was marred by these issues. Additionally I'm not even sure the car was serviced before selling it to me, I took it to a local dealer in my home town for a post purchase inspection and they said it was overdue for oil change and other fluids.. Update: After my review of the dealer, Robert contacted me with an updated buyer's order containing accurate information reflecting the purchase. Additionally, he addressed my concerns regarding the servicing of the vehicle and explained why it wasn't serviced in Arizona, addressing all other issues I had raised. More

I was able to trade in my 2021. Toyota Camry and get the dmercedes cBenz Toyota Camry and get the dmercedes cBenz More

This was the most amazing car buying experience I have had. Salesperson Lou Gordon was A+++++ they did not have add anything on the vehicle to increase the cost. I highly recommend this dealership and wou had. Salesperson Lou Gordon was A+++++ they did not have add anything on the vehicle to increase the cost. I highly recommend this dealership and would definitely buy from them again. More

Worst place ever. A bunch of liars. Don't stand behind their product. And tell you stuff is wrong wirh your car when it isn't just to get extra money from you!! A bunch of liars. Don't stand behind their product. And tell you stuff is wrong wirh your car when it isn't just to get extra money from you!! More

I bought my first MB from them way back when they were on 3rd St & Indian School Rd. I just bought my most recent MB from them last month. It is always a joy to purchase a Mercedes as it should be and Tino m 3rd St & Indian School Rd. I just bought my most recent MB from them last month. It is always a joy to purchase a Mercedes as it should be and Tino makes sure of it when you buy with him. -Justin S. PS this is not my place but I must say to the person who paid "8.6% interest", that sounds like sales tax, but if not, who buys anything on credit let alone an expensive automobile without knowing ahead of time what the interest rate will be?! If you are that in the dark perhaps your credit sucks and you dont know that either. More

Would not recommend. No Sprinter information or willingness to help. Service wouldn't even answer a question related to Sprinters. When they answered the phone, no introd No Sprinter information or willingness to help. Service wouldn't even answer a question related to Sprinters. When they answered the phone, no introduction, just a simple hello so I wasn't even sure I reached the dealership. When I asked if this was MB of Scottsdale, he replied like I was out of line. Poor representation of a dealership. More

I bought a new, 2022 MB on a Saturday. I was charged 8.6% APR on the loan. This rate was about 3 points over the going rate. I queried the dealer and Mercedes Benz credit as to who set the I was charged 8.6% APR on the loan. This rate was about 3 points over the going rate. I queried the dealer and Mercedes Benz credit as to who set the rate and how was the rate determined. A simple question. Mercedes attributed this to the dealer and the dealer attributed this to MB. A frustrating experience. More

I bought a 2011 Nissan 370Z with only 20K miles on it. As soon as I got to the dealer ship I was help by a very friendly and helpful sales man making my purchase a great experience with no stress or regre As soon as I got to the dealer ship I was help by a very friendly and helpful sales man making my purchase a great experience with no stress or regret. I left the dealer that day not only with a new car but with new friends. More

We bought a used C300 and there was some damage to one of the door panels. We had to get the panel spray dyed to repair it after the purchase and the general manager covered the cost. Great post-sale suppo the door panels. We had to get the panel spray dyed to repair it after the purchase and the general manager covered the cost. Great post-sale support! More