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Mercedes-Benz of Smithtown

St. James, NY

4.8
1,126 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,126 reviews

July 10, 2026

My wife and i purchased a used bmw x5 from this dealership. The vehicle was priced well and there was no hidden costs. They addressed our concerns and replaced warn tires and touched up a few scrat More

by Bill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vikram Bedi, Alan Stricoff
Jul 11, 2026 -

Mercedes-Benz of Smithtown responded

Bill, we appreciate your kind words and 5-star rating! It's great that the Sales Department provided the professional, smooth experience every customer deserves. We're glad our team had your vehicle ready for you in excellent condition. Enjoy your BMW X5, and we look forward to serving you again!

July 06, 2026

I had an awesome experience with this dealership, I was treated so well and the whole staff was friendly and accommodating More

by antoon1223
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Stricoff, Robert Ghanbari
Jul 06, 2026 -

Mercedes-Benz of Smithtown responded

Thank you for taking the time to leave us your positive review. We are delighted to know your experience with our team was an awesome one and that everyone made you feel welcome with friendly, accommodating service. Please don't hesitate to reach out to us here at Mercedes-Benz of Smithtown if we can be of any further assistance.

July 05, 2026

Mark is my service advisor and he is the greatest and honest man I have worked with and they have a great reputation More

by nuttypearl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Barcelo
July 01, 2026

Had the most pleasant experience buying my wife a Mercedes in Smithtown. My long time service advisor Clint recommended I deal with Frank in sales. Frank is fantastic in every way! Highly recommend w More

by Jgtazzie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Klint Papadelias, Frank Sergio
Jul 02, 2026 -

Mercedes-Benz of Smithtown responded

Your review and recommendation mean the world to us. We are delighted to read about the pleasant experience you had with our Sales Team when purchasing a Mercedes-Benz for your wife. Thank you so much for being one of our valued guests, and we look forward to your next visit at Mercedes-Benz of Smithtown.

June 27, 2026

Very accommodating, work clearly explained, professionalism the moment I drive my car in, my advisor Matt exceptional in answering all of my questions and doubts. He is an asset to your organiz More

by Kikt5153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew McMahon
Jun 28, 2026 -

Mercedes-Benz of Smithtown responded

Thank you for your thoughtful 5-star review! We're so glad our Service Team provided a professional, accommodating experience and kept you informed every step of the way. Your trust means a great deal to everyone at Mercedes-Benz of Smithtown, and we look forward to serving you again!

June 27, 2026

I’ve dealt with plenty of deal ships in my lifetime and I have to say working with Eric and his team gave me the full complete Mercedes experience. More

by Jgal107
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Erik Tops, Marianne Leborgne
Jun 28, 2026 -

Mercedes-Benz of Smithtown responded

Hi! Thank you for your wonderful 5-star review! We're so glad our team delivered the exceptional Mercedes-Benz experience you were looking for. We appreciate your trust in Mercedes-Benz of Smithtown and look forward to serving you again!

June 20, 2026

I have been servicing my Mercedes here for years, everyone does a great job.. currently my advisor is Marc. I can always depend on him for any situation regarding my cars More

by Mnnm1homes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten, Rob Picone, Matthew McMahon, Mark Barcelo
Jun 20, 2026 -

Mercedes-Benz of Smithtown responded

We're honored to have earned your trust over the years. Thank you for your kind feedback about the Service Team at Mercedes-Benz of Smithtown. We truly appreciate your loyalty and look forward to continuing to serve you.

June 14, 2026

Expedient and great service. Service Advisor Mark always gets me in as soon as possible and the technician, Zachery, always does thorough and careful work when working on my vehi More

by gwang244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Charlie Erdman, Mark Barcelo, Jan Skrocki
Jun 15, 2026 -

Mercedes-Benz of Smithtown responded

Thank you for taking the time to leave us your wonderful review. We are delighted to know our Service Team at Mercedes-Benz of Smithtown continues to provide expedient, thorough, and attentive care for your vehicle. Earning your trust means a great deal to us, and we truly appreciate your loyalty. We look forward to assisting you again in the future should we be needed.

June 11, 2026

Our first Mercedes Benz and our experience with Mercedes Benz of Smithtown has been outstanding. Was in the auto industry for over forty years and this is one of the most professional dealerships I have ev More

by Dejburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debbie Licastro, Klint Papadelias
Jun 12, 2026 -

Mercedes-Benz of Smithtown responded

Hello, your thoughtful review is greatly appreciated. We are honored to know your first Mercedes-Benz purchase was such an outstanding experience and that our dealership left such a positive impression. Reading that you consider us among the most professional dealerships you've encountered means a great deal to our Sales Team here at Mercedes-Benz of Smithtown. Congratulations on your first Mercedes-Benz, and we look forward to assisting you with your next purchase in the future.

June 09, 2026

This is my third Mercedes-Benz and again they worked hard to get me in the car that I wanted. Vic was the absolute best. He went to the end of the Earth to make sure I got the car that I wanted, even when I More

by Shatown143
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marianne , Peter Langlois, Matthew McMahon, William Reinhart, Vikram Bedi, Alan Stricoff
Jun 10, 2026 -

Mercedes-Benz of Smithtown responded

Thank you for the wonderful review! We're honored that you've chosen Mercedes-Benz of Smithtown for your third Mercedes-Benz. Our Sales Team is dedicated to providing an exceptional experience, and we're glad we could help you drive home in the perfect vehicle. Please don't hesitate to reach out for any future assistance.

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