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Mercedes-Benz of Smithtown
St. James, NY
1,133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,133 reviews
August 08, 2026
The Service Department is second to none. Anytime I have a urgent issue they do everything they can to get me right in. Not just a drop off or loaner, but they offer to pick up my car and l Anytime I have a urgent issue they do everything they can to get me right in. Not just a drop off or loaner, but they offer to pick up my car and leave a clean Mercedes loaner right at my house or my office. Highly recommend Smithtown Mercedes! More
by canacelawfirm
Employees Worked With
Rob Picone, Charlie Erdman, Klint Papadelias
July 28, 2026
Could not ask for more! !! Great customer service Everyone very friendly and knowledgeable and professional … !! Great customer service Everyone very friendly and knowledgeable and professional … More
by Sangi
Employees Worked With
Marianne Leborgne , Peter Langlois, Brandon Russell
July 23, 2026
The people of Mercedes of Smithtown we’re just so nice and they made the experience of purchasing a car so easy and fun I would definitely recommend and continue to use this dealership and they made the experience of purchasing a car so easy and fun I would definitely recommend and continue to use this dealership More
by Jonathanday94
Employees Worked With
Seni Ashiru, Jean Cormier, Marianne Leborgne
July 22, 2026
Service center is professional and easy to work with. Mark Barcelo and Rob Picone are both very knowledgeable and helpful - definitely recommend Mark Barcelo and Rob Picone are both very knowledgeable and helpful - definitely recommend More
by N Ch
Employees Worked With
Rob Picone, Mark Barcelo
July 21, 2026
Mark was amazing! Very transparent with the whole process. We had to have a windshield replaced and they also noticed a few import things that were failing, which turn Very transparent with the whole process. We had to have a windshield replaced and they also noticed a few import things that were failing, which turned out to be covered by the dealership! More
by Doughm8kr
Employees Worked With
Mark Barcelo
July 10, 2026
My wife and i purchased a used bmw x5 from this dealership. The vehicle was priced well and there was no hidden costs. They addressed our concerns and replaced warn tires and touched up a few scrat dealership. The vehicle was priced well and there was no hidden costs. They addressed our concerns and replaced warn tires and touched up a few scratches at no charge and when we picked up the vehicle they also noticed the rear breaks were warn, so they additional replaced the rear rotors and breaks at no charge. Car had a full tank of gas and was detailed to perfection. There was no pushy sales, just, true professional treatment from sales (vic) to financing (Alen) We could not have been treated any better. Thank you vic for a wonderful experience. Best regards Marlene and Bill Hanusa More
by Bill
Employees Worked With
Vikram Bedi, Alan Stricoff
