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Mercedes-Benz of Smithtown

St. James, NY

Overview
Reviews
4.9
1,142 Reviews
Call Dealership (631) 265-2204
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630 Middle Country Road

St. James, NY

11780

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Showing 1,142 reviews

October 09, 2026

Great place to buy an any new Mercedes car . Customer service is great and would highly recommend this dealer to any one looking for a new Mercedes. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Jeffrey Davis, Jr., Frank Sergio, Kenny Montoya, Marianne Leborgne
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Oct 10, 2026 -

Mercedes-Benz of Smithtown responded

Thank you for your fantastic 5-star review, Rick! We're happy that our Sales Team provided excellent customer service and made your car-buying experience enjoyable. Your recommendation means so much to us at Mercedes-Benz of Smithtown. We truly appreciate your support and look forward to welcoming you back!

October 09, 2026

They really are so great. They make everything so easy from the purchase to the service. I highly recommend and will be continuing my purchases and services there More

by Philip fusco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Tops, Aschlyn Puterio
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Oct 10, 2026 -

Mercedes-Benz of Smithtown responded

Philip, we appreciate your wonderful 5-star review and continued loyalty! It's great that our Sales and Service Team consistently makes your experience smooth and convenient, from purchasing your vehicle to maintaining it. Thank you for trusting Mercedes-Benz of Smithtown with your automotive needs and for recommending us to others. We look forward to serving you for many years to come!

October 03, 2026

As usual I get my business taken care of with the utmost professionalism. Well versed advisor More

by Josephvasiento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Barcelo
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Oct 04, 2026 -

Mercedes-Benz of Smithtown responded

Hi! Thank you for your continued trust and 5-star review! We’re glad our Service Team at Mercedes-Benz of Smithtown consistently provides the professionalism and knowledgeable assistance you deserve. We look forward to serving you again!

September 29, 2026

What a great experience! Everyone was helpful and friendly. Knowledgeable and professional. I would recommend them to anyone I know. More

by Mcgrando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Russell
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Sep 30, 2026 -

Mercedes-Benz of Smithtown responded

Thank you for your recommendation and wonderful review. We are delighted to read about the friendly, helpful, and professional experience you had with our team. Please let us know if you have any additional questions or concerns, and thank you for choosing Mercedes-Benz of Smithtown.

September 16, 2026

Great personal service. Everyone we dealt with was very friendly and knowledgeable. Maryann gave me a personal orientation to the dash board which was extremely helpful- she More

by reejack
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seni Ashiru, Marianne Leborgne
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Sep 17, 2026 -

Mercedes-Benz of Smithtown responded

Hello. Your wonderful review means so much to us! We’re delighted to know our Sales Team provided friendly, knowledgeable, and personalized service, and that they made your experience so enjoyable. We’re especially glad the dashboard orientation was helpful and made getting familiar with your vehicle easier. Congratulations on your purchase. We truly appreciate your business and look forward to assisting you again at Mercedes-Benz of Smithtown

September 08, 2026

The dealership was very accommodating with setting service appointment and loaner for the time and date that I needed it. Service was done completely and on time. More

by Dagoldstein24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew McMahon
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Sep 09, 2026 -

Mercedes-Benz of Smithtown responded

HI! We appreciate your feedback and 5-star rating! It’s great that the Service Team at Mercedes-Benz of Smithtown provided an accommodating and efficient experience. Please don't hesitate to reach out for any future assistance.

September 04, 2026

I brought my car in for service and Mark welcomed me, walked me through the process and kept me informed along the way. Christian my technician sent me a video of the inspection and issues. I would reco More

by Pat C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, Janet Montalbano, Mark Barcelo, Carmen Reyes
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Sep 05, 2026 -

Mercedes-Benz of Smithtown responded

Pat, your kind review is truly appreciated. We’re delighted to know our Service Team kept you informed throughout your visit and provided helpful updates along the way. We’re grateful for your recommendation of Mercedes-Benz of Smithtown and look forward to assisting you again when needed.

September 02, 2026

Fantastic experience! Highly recommend Mercedes of Smithtown. Everyone was friendly and exceptionally knowledgeable about all the vehicles they are selling. This was my fi More

by pugmom620
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Vikram Bedi
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Sep 03, 2026 -

Mercedes-Benz of Smithtown responded

Hello, we truly appreciate you taking the time to share your amazing review. It’s wonderful to know our Sales Team was friendly and exceptionally knowledgeable about the vehicles, making your first purchase with us such a fantastic experience. Congratulations on your new vehicle! We’re grateful for your recommendation and look forward to seeing you again for your next purchase at Mercedes-Benz of Smithtown.

August 30, 2026

Very consistent record of service over the last 30 years. Sales team very good as well. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Klint Papadelias
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Sep 01, 2026 -

Mercedes-Benz of Smithtown responded

Tom, we’re honored to have earned your trust for the past 30 years! It’s wonderful that you’ve had such a consistent experience with our Sales and Service Team. We truly appreciate your loyalty and look forward to continuing to provide you with exceptional service at Mercedes-Benz of Smithtown for years to come!

August 23, 2026

Very nice people . Good work and professional service. I’m very satisfied. Thank you MB of Smithtown. More

by Stanislawc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klint Papadelias
Print
Aug 23, 2026 -

Mercedes-Benz of Smithtown responded

Hi! We’re thrilled that you’re very satisfied with your experience! Our Service Team is always committed to providing friendly, professional service and quality work. We appreciate your kind words and look forward to serving you again at Mercedes-Benz of Smithtown!

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