I had an important conference to attend in Supreme Court in lower Manhattan on March 14th, when I discovered after starting the engine my vehicle was sputtering and essentially not able to accelerate past 30 miles per hour. I was five miles from the Smithtown dealership when I pulled in it was 7 am and I was extremely frustrated thinking I was going to have to cancel my court appearance. I was quickly met by a Mr. Jeremy who arranged for not only the car to be serviced but to have me driven to the train station. This worked out perfectly, I was driven to the station by a Rudy, very courteous and helpful. I was notified by text of my vehicle's status and later notified that my repair was covered under warranty there being no expense on my end. In the end I arrived at court on time and when I returned later in the day I was picked up again by Rudy and could not have been more grateful. I had no appointment and yet it was a five star experience. Thanks again.