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Mercedes-Benz of Smithtown

St. James, NY

4.8
1,072 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,072 reviews

December 12, 2025

Fabulous professional staff that always go above and beyond. My service advisor, Marc is incredible. He is trustworthy, honest and very helpful. The service technicians are wonderful! Love this deale More

by Tracey bednar
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mark Barcelo
December 11, 2025

I’ve been a member for quite some time. I always take my vehicle there for all services needed detailing oil change, tire change air tire whatever is needed to my Mercedes. I take it back t More

by Miss.R
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Klint Papadelias
December 03, 2025

I had an excellent experience purchasing my new Mercedes. The process was smooth, effortless, and very well handled from start to finish. The team made everything easy, clear, and stress-free. I’m extremely More

by Lorie F
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Jeffrey Davis, Jr., Carmen Reyes
December 02, 2025

I’ve been with this dealership for more than 25 years. In addition to their warmth, I always appreciate their detail-oriented service. I’ve been there when my service advisor wasn’t there, and all the oth More

by Eugene
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Joe Baumgarten, Rob Picone, Matthew McMahon, Aschlyn Puterio
November 29, 2025

I like this dealership. The customer service is exceptional. The staff is friendly and courteous. More

by Ekwesion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Aschlyn Puterio
November 21, 2025

Very professional all around. This is my second time purchasing there and each time has been a pleasure. A real standout in service is Klint. A real gentleman with attention to ex More

by manny m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Brandon Russell, Klint Papadelias
November 19, 2025

Excellent service. Always very responsive if there’s a problem with my vehicle. My service representative is extremely helpful and professional. More

by esingh
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Matthew McMahon, Debbie Licastro
November 17, 2025

Excellent service by professional, knowledgeable and courteous staff. Everyone I dealt with was also courteous. It’s a pleasure to deal with Mercedes Benz. More

by Ridgeline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten, Kenny Montoya
November 14, 2025

Everyone was friendly and professional. Any work done on the car was always completed in a timely manner. Our service advisor Klint is fantastic More

by W111mz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klint Papadelias
November 13, 2025

Extremely satisfied with this Service Department. Always prompt, cheerful reception by staff and my car quickly brought inside. The actual service is impeccable, including timely return of my cleaned More

by George Baldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Klint Papadelias
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