Mercedes-Benz of Smithtown
St. James, NY
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Fabulous professional staff that always go above and beyond. My service advisor, Marc is incredible. He is trustworthy, honest and very helpful. The service technicians are wonderful! Love this deale beyond. My service advisor, Marc is incredible. He is trustworthy, honest and very helpful. The service technicians are wonderful! Love this dealership been with them over 20 years!!! More
I’ve been a member for quite some time. I always take my vehicle there for all services needed detailing oil change, tire change air tire whatever is needed to my Mercedes. I take it back t I always take my vehicle there for all services needed detailing oil change, tire change air tire whatever is needed to my Mercedes. I take it back to the dealer. I purchased it from they give me a hand get me out in a timely fashion making available beautiful loaners if there is a hiccup with anything, my advisor, Clint, always make things right. I am happy to say that I am a very happy customer for the last six years of being with Mercedes-Benz and I really look forward to remaining a member of the family, continuing to give recommendations and looking forward to purchasing yet another AMG only this time the G wagon 63 fully loade/ chrome color🥰🤣2026/2027🤝 More
I had an excellent experience purchasing my new Mercedes. The process was smooth, effortless, and very well handled from start to finish. The team made everything easy, clear, and stress-free. I’m extremely The process was smooth, effortless, and very well handled from start to finish. The team made everything easy, clear, and stress-free. I’m extremely happy with both the service and my new car More
I’ve been with this dealership for more than 25 years. In addition to their warmth, I always appreciate their detail-oriented service. I’ve been there when my service advisor wasn’t there, and all the oth In addition to their warmth, I always appreciate their detail-oriented service. I’ve been there when my service advisor wasn’t there, and all the other members still went above and beyond. More
Very professional all around. This is my second time purchasing there and each time has been a pleasure. A real standout in service is Klint. A real gentleman with attention to ex This is my second time purchasing there and each time has been a pleasure. A real standout in service is Klint. A real gentleman with attention to exemplary customer service. More
Excellent service. Always very responsive if there’s a problem with my vehicle. My service representative is extremely helpful and professional. Always very responsive if there’s a problem with my vehicle. My service representative is extremely helpful and professional. More
Excellent service by professional, knowledgeable and courteous staff. Everyone I dealt with was also courteous. It’s a pleasure to deal with Mercedes Benz. courteous staff. Everyone I dealt with was also courteous. It’s a pleasure to deal with Mercedes Benz. More
Everyone was friendly and professional. Any work done on the car was always completed in a timely manner. Our service advisor Klint is fantastic Any work done on the car was always completed in a timely manner. Our service advisor Klint is fantastic More
Extremely satisfied with this Service Department. Always prompt, cheerful reception by staff and my car quickly brought inside. The actual service is impeccable, including timely return of my cleaned Always prompt, cheerful reception by staff and my car quickly brought inside. The actual service is impeccable, including timely return of my cleaned car, or a loaner provided, and online video by the service technician detailing the work done and pointing out any areas of concern. Klint Papadelias, my service advisor, has been exceptionally helpful and I highly recommend him. He is very knowledgeable and readily answers my questions and addresses any concerns I have. Overall, I am very pleased and will not hesitate to purchase my next vehicle from this dealership. More




