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Mercedes-Benz of Smithtown
St. James, NY
1,115 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,115 reviews
June 04, 2026
I went in to see a specific car they had in stock. There was no run around or issues. Jeff Davis (sales manager) and Brandon Russel (salesman) were amazing and made sure all my questions were answered There was no run around or issues. Jeff Davis (sales manager) and Brandon Russel (salesman) were amazing and made sure all my questions were answered and I was absolutely comfortable. Marianne spent at least an hour with us going over every system and option in the car, which was great. And Alan in finance spent a lot of time with us making sure we understood every option available but was never pushy at all. Honestly my best car purchase experience I’ve ever had. I will absolutely be returning. More
by Mean Mastiff
Employees Worked With
Alan (Finance), Marianne , Brandon Russell, Jeffrey Davis, Jr.
June 02, 2026
I worked with Vikram to lease a new GLC. The entire process was very easy and stress free. Vikram answered all my questions and went above and beyond to show me and compare different GLC veh The entire process was very easy and stress free. Vikram answered all my questions and went above and beyond to show me and compare different GLC vehicles on the lot. He has excellent customer service skills. More
by vasilakos
Employees Worked With
Vikram Bedi, Alan Stricoff
May 25, 2026
Routine B0 service on my GLC. As always, top shelf treatment from start to finish. Klint treats everyone like family and the work was swift and flawless. As always, top shelf treatment from start to finish. Klint treats everyone like family and the work was swift and flawless. More
by EJD
Employees Worked With
Klint Papadelias, Mark Barcelo, Alan Stricoff
May 23, 2026
I came to Mercedes Benz of Smithtown to browse and ended up purchasing a GLB 250. I initially met up with Caleb who is the nicest , soft spoken and transparent individual. We walked and talked and with gr up purchasing a GLB 250. I initially met up with Caleb who is the nicest , soft spoken and transparent individual. We walked and talked and with great ease he introduced me to the car that I would end up buying. Then I met up with Peter who made the numbers work and make sense. Overall, these two individuals made everything feel right; so that is why they get five stars from me. Thank you Caleb and Peter! More
by eshardamon
Employees Worked With
Caleb, Peter Langlois
May 18, 2026
Smithtown has an excellent service dept. service rep Marc is amazing. Always remembers my name. Appreciate the loaner cars if my car will take more than 1 day. Enjoy the coffee machine an service rep Marc is amazing. Always remembers my name. Appreciate the loaner cars if my car will take more than 1 day. Enjoy the coffee machine and snacks More
by kathyrn25
Employees Worked With
Debbie Licastro, Mark Barcelo
May 18, 2026
We were met by Brandon who was very professional, knowledgeable and personable. We were treated very kindly and appreciated by both Brandon & the dealership. We found a SUVthat both my wife and I agr knowledgeable and personable. We were treated very kindly and appreciated by both Brandon & the dealership. We found a SUVthat both my wife and I agreed on. Everything was handled smoothly and professionally. We left the dealership with a new GLE350 on the Spot .A very enjoyable and productive day . Thank you Smithtown Mercedes Benz. More
by tbenincasa55
Employees Worked With
Brandon Russell, Alan Stricoff, Robert Ghanbari
May 14, 2026
Really is the best dealership around actually it’s probably the best dealership. Absolutely exceptional service great knowledgeable people always extremely nice. Service advisor. Klint is extremely kn probably the best dealership. Absolutely exceptional service great knowledgeable people always extremely nice. Service advisor. Klint is extremely knowledgeable and always very professional and nice. More
by Benz
Employees Worked With
Klint Papadelias
May 11, 2026
Top-notch service and professionalism at this Mercedes-Benz dealership. From the the sales team, to the credit manager, to the final walk-through after purchase, everyone’s professionalism knowle Mercedes-Benz dealership. From the the sales team, to the credit manager, to the final walk-through after purchase, everyone’s professionalism knowledge and courtesy made buying my car, simple and stress-free.. More
by dhash916
Employees Worked With
Maryann, Erik Tops, Jeffrey Davis, Jr., Alan Stricoff
