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Mercedes-Benz of Smithtown
St. James, NY
1,023 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,023 reviews
April 08, 2020
Joseph Baumgarten was wonderful! I appreciated the communication and Personal attention that I received during a recent visit to fix my car. Loaner car was clean and easy to obtain. communication and Personal attention that I received during a recent visit to fix my car. Loaner car was clean and easy to obtain. More
by Shannon Mc
Employees Worked With
Joe Baumgarten
April 08, 2020
Rob Picone is a wonderful asset for your service Center! We have been servicing our Mercedes-Benz vehicles at MB Smithtown for over 15 years. Rob Picone, our Advisor, has always treated each of our visits, r We have been servicing our Mercedes-Benz vehicles at MB Smithtown for over 15 years. Rob Picone, our Advisor, has always treated each of our visits, repairs, concerns and emergencies with the utmost of care and attention to detail. His professional, friendly demeanor places customers very quickly at ease. When an Advisor recognizes you, smiles and calls you by your name upon seeing you...this is where you want your cars to be serviced. Thanks Rob! More
by Dbparm
Employees Worked With
Rob Picone
March 26, 2020
Joseph Romeo has been so helpful. If it were not for his kindness and attentiveness to the issues I had with my vehicle I would have never been interested in purchasing my new vehicle from this dealership. kindness and attentiveness to the issues I had with my vehicle I would have never been interested in purchasing my new vehicle from this dealership. He went above and beyond to assist me in repairing my older vehicle and then put me in touch with a salesperson so that I can purchase my new vehicle. Then when an issue arose with it his staff catered to me and serviced the car expeditiously. It turns out my issue was a misunderstanding. I now have the ability to utilize my old car and bask in the luxury of a brand new truck. I am elated! More
by TiffanyJ
Employees Worked With
Nick Malena , Joe Romeo
March 18, 2020
The best service guys relaxed and cool process. Be going there for my sprinter van and personal cars. Great service all around. Thanks al ot there for my sprinter van and personal cars. Great service all around. Thanks al ot More
by thinkbig12345
Employees Worked With
Ray Davino, Rich Werner
March 17, 2020
EXCELLENT As always, Rob Picone and the entire team make me feel that I am there most important client that came into the dealership for service. I must be hon As always, Rob Picone and the entire team make me feel that I am there most important client that came into the dealership for service. I must be honest that it works since it definitely feels great. Thanks to all. More
by roy lenzo
Employees Worked With
Andy Schleiffelder, Rob Picone
March 17, 2020
A beautiful ambiance and hi tech show room. Very clean and well sanitized. Great staff and display was spectacular. A cozy and a class of sophistication . and well sanitized. Great staff and display was spectacular. A cozy and a class of sophistication . More
by Edwardxavi
Employees Worked With
Staff at entrance receiving the car, Rob Picone
March 16, 2020
Val was great. No negotiations with price, CPO does not mean without minor scratches. Tire and wheel coverage is great. Good experience overall. Will go back mean without minor scratches. Tire and wheel coverage is great. Good experience overall. Will go back More
by Robert lynn
Employees Worked With
Valentine Horvath IV, Matthew McMahon, Robert Fong
March 12, 2020
Excelente experience at MB Valentine Horvath extremely profesional excelente comunicattion the best sales guy I have ever met, would do bussinness again love the services profesional excelente comunicattion the best sales guy I have ever met, would do bussinness again love the services More
by Lmojicaceo
Employees Worked With
Andy Schleiffelder, Valentine Horvath IV, Richard DeAngelo, Robert Fong
March 12, 2020
Very pleasant and very professional It was obvious to us from the moment we entered the showroom that we were going to be happy with our choice of Smithtown M.Benz. The receptionist gree It was obvious to us from the moment we entered the showroom that we were going to be happy with our choice of Smithtown M.Benz. The receptionist greeting was warm and friendly which set the tone and was what we encounter the rest of our time at the dealership. Everyone was professional and clearly focused on customer service. We would definitely recommend the dealership to our friends and family. More
by Amagansett
Employees Worked With
Paul DeMicco, Adnan Baig , Robert Fong
