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Mercedes-Benz of Smithtown

St. James, NY

4.7
1,054 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,054 reviews

August 21, 2025

Very professional. Excellent service. Mark Barcelo is the best. Epitome of courtesy and dedication. This is the best dealership. We have purchased six cars from them a More

by kevscan
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mark Barcelo
August 21, 2025

Fantastic customer service. Wish I had more vehicles so I could visit more often. Thanks More

by davep
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Matthew McMahon
August 18, 2025

Great service, specially, Bob Vella, who is an excellent service provider. he is courteous and professional. More

by rdatta
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bob Vella
August 17, 2025

Do the job at good time all time they ear profesional and friendly just like Family More

by Fredojann98
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ray
August 17, 2025

Everyone is extremely knowledgeable, professional, friendly, and helpful. I had positive experiences from the service advisors to the tire professional, to the shuttle drivers. Definitely recommend More

by ash
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Roy (shuttle driver), J (shuttle driver) , M (tire pro), Matthew McMahon, Klint Papadelias, Mark Barcelo
August 16, 2025

I've brought both my cars to Mark B and John for advice and service as well as recalls. They are always very friendly, genuine, direct and extremely helpful suggesting ways I can help keep my cars running More

by rtmassucci
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Barcelo
August 15, 2025

Always professional, all over you to make sure you are taken care of from the moment you pull up. More

by hbrofman
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ray
August 11, 2025

Booking on line was easy even for me. Reminders were appreciated. Service adviser was everything I have come to expect from Mercedes of Smithtown. Everyone from reception, sales & servi More

by ja.morelli
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Receptionist, William Reinhart, Klint Papadelias
August 10, 2025

Extremely helpful very knowledgeable technician amazing service on point repair and timing Highly recommended. One of the best Dealership so far I came across. Service advisors are extremely knowledgeab More

by mwahmed4life
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saeed Saatchi, Erik Tops, Mark Barcelo
August 10, 2025

Professional and courteous. Our advisor, Mark, guided us through every step of the process, clearly explained the defect, and had our car fixed within the promised time frame. H More

by Saidanyc81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Barcelo