
Mercedes-Benz of Smithtown
St. James, NY
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Parts Needed Misplaced transmitter and spare was down in Florida , Rob did an excellent job in helping me get a replacement , thanks again Rob and happy holidays Misplaced transmitter and spare was down in Florida , Rob did an excellent job in helping me get a replacement , thanks again Rob and happy holidays More
Regular service and inspection I bring my car in every year for service and inspection. I am glad to have Rob Picone as my service manager. I decided to wait for my car and in littl I bring my car in every year for service and inspection. I am glad to have Rob Picone as my service manager. I decided to wait for my car and in little over an hour it was ready. More
Ray Davino the best service manager. Anytime I bring my car in for service— he is thorough, professional and always has a Lender car for me My car is always fixed within a day!! car in for service— he is thorough, professional and always has a Lender car for me My car is always fixed within a day!! More
The walk-in service is a great service provided by MB of Smithtown. I’ve used it for flats, minor issues and the like. I’ve always been serviced quickly and efficiently. Robert was my service provider each Smithtown. I’ve used it for flats, minor issues and the like. I’ve always been serviced quickly and efficiently. Robert was my service provider each time and he was excellent at letting me know my options and their consequences. More

Flawless Transaction Mercedes Benz of Smithtown was the third dealership I visited before purchasing my new vehicle. The first dealership was attentive and professiona Mercedes Benz of Smithtown was the third dealership I visited before purchasing my new vehicle. The first dealership was attentive and professional. It was also the closest MB dealership to my home. But in the end, we could not agree on price. The second dealership was very busy. The sales team was stretched and as a result I left the dealership without speaking to a sales person. Your dealership offered a knowledgable sales person, a responsive sales management staff and a great price on my new vehicle. My deal was done in less one hour. More
MB Smithtown team once again provided excellent service on my GLS450, and I got my free GPS map update. NYS inspection performed without any reminders. No car wash but not sure if it was due to 32 degree on my GLS450, and I got my free GPS map update. NYS inspection performed without any reminders. No car wash but not sure if it was due to 32 degrees outside or out of service. Thanks to everyone I dealt with. Nice experience. More
2019 GLE 450 Fritz Jean my sales consultant was warm, friendly and very professional. He took the time and patience to make sure I got the car I wanted. Great De Fritz Jean my sales consultant was warm, friendly and very professional. He took the time and patience to make sure I got the car I wanted. Great Dealership More
I have been working with Joe for over 10 yrs now. Absolutely the best. He has been very helpful with whatever issues may have been with a great deal of professionalism. Always a pleasure dealing w Absolutely the best. He has been very helpful with whatever issues may have been with a great deal of professionalism. Always a pleasure dealing with him. Thank you. More
No time wasted place knows what it is doing No pressure when buying Benz especially the AMG GTR even though it was a two year wait. Mr Langlois knows his Benz a pleasure to work with. Mr Romeo r No pressure when buying Benz especially the AMG GTR even though it was a two year wait. Mr Langlois knows his Benz a pleasure to work with. Mr Romeo reassured me that they would be very careful servicing the AMG GTR and they were. Just between the two of them I will be purchasing another Benz for my son More
I had a check engine light on my 2019 E53 and brought it in to have it checked. I can’t say enough positive things about the people at MB of Smithtown. From the reception desk forward my experience was alwa in to have it checked. I can’t say enough positive things about the people at MB of Smithtown. From the reception desk forward my experience was always excellent. More