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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

December 14, 2019

Parts Needed Misplaced transmitter and spare was down in Florida , Rob did an excellent job in helping me get a replacement , thanks again Rob and happy holidays More

by robus57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Dec 16, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your positive feedback! We are so glad that Rob could get your automotive needs swiftly resolved. Please don't hesitate to give us a call if there is anything more that we may help you with in the future. We wish you the safest of travels and the happiest of holidays!

December 14, 2019

Regular service and inspection I bring my car in every year for service and inspection. I am glad to have Rob Picone as my service manager. I decided to wait for my car and in littl More

by mryan27
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Dec 16, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your positive feedback! We are so appreciative of your business, and we are delighted to know that Rob took great care of you once again! We wish you safe travels and look forward to working with you again the next time your vehicle is ready for service.

December 10, 2019

Ray Davino the best service manager. Anytime I bring my car in for service— he is thorough, professional and always has a Lender car for me My car is always fixed within a day!! More

by Anne
Recommend Dealer
Yes
Employees Worked With
Ray Davino
Dec 11, 2019 -

Mercedes-Benz of Smithtown responded

Anne, Thank you for leaving Ray this excellent review! He certainly is exceptional at his skill, and it is wonderful to know that he has your confidence. Please drive safely, and be sure to let us know how he and the team may serve you again!

December 09, 2019

The walk-in service is a great service provided by MB of Smithtown. I’ve used it for flats, minor issues and the like. I’ve always been serviced quickly and efficiently. Robert was my service provider each More

by RonS
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Rich Werner
Dec 10, 2019 -

Mercedes-Benz of Smithtown responded

Ron, Providing quality and efficient service is so important to us, and we are overjoyed that our efforts continuously meet your satisfaction. We thank you for sharing this wonderful review, and we look forward to continuing to provide you and your vehicle with our best care in the future.

December 09, 2019

Flawless Transaction Mercedes Benz of Smithtown was the third dealership I visited before purchasing my new vehicle. The first dealership was attentive and professiona More

by me17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Adnan Baig
Dec 10, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for taking the time to share this wonderful review! Our customers' satisfaction is our utmost priority, and we are thrilled that we could provide you with the perfect vehicle, deal, and overall experience. We are so glad that your automotive search led you to our dealership, and we warmly congratulate you on your new ride!

December 07, 2019

MB Smithtown team once again provided excellent service on my GLS450, and I got my free GPS map update. NYS inspection performed without any reminders. No car wash but not sure if it was due to 32 degree More

by MY17GLE43C4
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Joe Baumgarten, Ray Davino, Rich Werner
December 03, 2019

2019 GLE 450 Fritz Jean my sales consultant was warm, friendly and very professional. He took the time and patience to make sure I got the car I wanted. Great De More

by catherineJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean
Dec 04, 2019 -

Mercedes-Benz of Smithtown responded

Catherine, We are so glad that we had the opportunity to work with you, and we are thrilled that Fritz could get you into exactly the vehicle you had in mind. We congratulate you on your new Mercedes-Benz GLE 450- on behalf of him and the entire team, and we hope to see you again when the time comes for your first service.

December 03, 2019

I have been working with Joe for over 10 yrs now. Absolutely the best. He has been very helpful with whatever issues may have been with a great deal of professionalism. Always a pleasure dealing w More

by nsuthar12
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Dec 04, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Joe this amazing review! It is wonderful to know that he has your confidence, and that he has taken exceptional care of you for the past 10+ years. Your safety and satisfaction are our priorities, and we are confident that he will continue to provide you with 5-star service in the future.

December 03, 2019

No time wasted place knows what it is doing No pressure when buying Benz especially the AMG GTR even though it was a two year wait. Mr Langlois knows his Benz a pleasure to work with. Mr Romeo r More

by atranchina.contracting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Joe Romeo
Dec 04, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your amazing review! Providing thorough and pressure-free service is so important to us, and we are overjoyed that our team could make your recent visit so seamless. We thank you for working with us at Mercedes-Benz of Smithtown, and we congratulate you on your new vehicle- on behalf of the entire team.

December 03, 2019

I had a check engine light on my 2019 E53 and brought it in to have it checked. I can’t say enough positive things about the people at MB of Smithtown. From the reception desk forward my experience was alwa More

by Pops K
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Nick Malena , Joe Romeo , Adnan Baig
Dec 04, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for your excellent review! It is always our goal to ensure that our customers' experiences are as pleasant as possible, and we are delighted to know that you were well taken care of- from start to finish. If there is anything more that our team may help you with, please be sure to let us know. We wish you the safest of travels until we meet again.

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