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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

November 19, 2019

Paul DeMicco The reason I chose to return to Smithtown Mercedes Benz was due to Paul DeMicco. Paul is very knowledgeable-answering all questions, no phony sales pi More

by ortonreddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeMicco, Rich Werner
Nov 20, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Paul this kind recommendation. It is wonderful to know that he has your confidence, and that he consistently provides you with top-quality assistance. He will be so honored to have earned this wonderful review, and we congratulate you on your new vehicle- on behalf of him and the entire team!

November 17, 2019

Fritz Jean @ Mercedes Benz of Smithtown is always a pleasure to deal with and get the deal done. Fritz get my entire families business from work vehicles like a sprinter vans and even personal vehicles More

by John Motta
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Adnan Baig , Trentino Manco
Nov 18, 2019 -

Mercedes-Benz of Smithtown responded

John, Thank you for leaving Fritz this incredible review, and warm congratulations on your newest vehicle! It is wonderful to know how confident you are in his service, and that he is consistently able to get your vehicular needs seamlessly taken care of. He will be so delighted to hear of your very kind words, and we are certain that he will continue to offer you remarkable assistance in the future.

November 15, 2019

Wonderful experience from start to finish. It was such a pleasure dealing with Nick Malena. He was, by far, the most professional car salesman I've ever dealt with. He worked with us to be su More

by dwes1277
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Malena , Adnan Baig
Nov 18, 2019 -

Mercedes-Benz of Smithtown responded

Diane, Your satisfaction is our utmost priority, and we are overjoyed that Nick's assistance left you so impressed. We are thrilled that he could get you into the vehicle of your dreams, and we congratulate you on your special purchase- on behalf of him and the entire team. We thank you for choosing Mercedes-Benz of Smithtown, and we will be awaiting an opportunity to serve you again.

November 15, 2019

Excellent dealership in its entente. 5 stars! All around amazing experience from Nick M in sales to Rob P in service and finally Robert F I’m finance. Perfect staff whom matches the perfection of the brand More

by Leannegarciarn
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Nick Malena , Richard DeAngelo, Robert Fong
Nov 15, 2019 -

Mercedes-Benz of Smithtown responded

Leanne, Thank you so much for your amazing review! We are always striving to ensure that our customers' experiences are as positive as possible, and we are thrilled that our team could make your recent visit so pleasant- from start to finish. We are so glad that we had the opportunity to work with you, and we hope to see you again when the time comes for your first service.

November 14, 2019

I’ve purchased several cars from Jeff Marshall . From soup to nuts Jeff is professional , personable , and always a pleasure to do business with !! They don’t come better than Jeff! More

by Hearts2424
Recommend Dealer
Yes
Employees Worked With
Jeff Marshall, Adnan Baig
Nov 15, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for leaving Jeff this excellent review! It is wonderful to know that he has your loyalty, and that he consistently provides you with the quality service that you so much deserve. We hope you enjoy your newest vehicle, and we will be awaiting an opportunity to work with you again.

November 14, 2019

Excellent. Good people in this dealership from the sales and car service personel to the ladies answering the phone and greeting you with a friendly smile and we More

by chfunk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Joe Baumgarten, Adnan Baig
Nov 15, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for your very kind review! We are so appreciative of your business, and we are thrilled that you have found your experiences with us to be 5-stars all-around. We wish you safe travels and look forward to continuing to provide you and your vehicle with our best care in the future.

November 12, 2019

My tire pressure light was on, I called to schedule service and they scheduled service the next very next day, picked up my car and left me a loaner. They were extremely fast and courteous. Excellent s More

by Laur210
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Nov 13, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for your 5-star review! We are so pleased that we could get your automotive needs resolved- efficiently and to your satisfaction. It is our pleasure to serve you in any way possible. Please let us know how our team may be of further assistance to you in the future.

November 12, 2019

As always, flawless. I have been dealing with Mercedes-Benz of Smithtown for all of my automotive needs since 2002 and with Rob Picone as my only service advisor for the l More

by pdmonte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Bill Mongiori
Nov 13, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for taking the time to leave us this incredible review! We are so honored by your 17 years of loyalty, and we are proud that your visits with us have continuously met your satisfaction. Offering top-quality vehicles, deals, and experiences is our goal, and we will be sure to provide you with nothing less in the years to come. Please let us know how Rob and the team may serve you again in the future.

November 11, 2019

Schedule Mainenance Rob Picone made it quick and easy to drop off my car, explain the service I was there for. He got me in and out with a loaner car very efficiently. More

by jimflora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Nov 13, 2019 -

Mercedes-Benz of Smithtown responded

Jim, Thank you for your 5-star review! It is always our goal to ensure that our customers' experiences are as seamless as possible, and we are delighted to know that Rob took great care of you throughout your recent visit. Please drive safely, and don't hesitate to let us know how he and the team may serve you again.

November 11, 2019

Everything was perfect, excellent salesman, great service, everything was installed well and where it was supposed to be. Would absolutely recommend this dealership to my family and friends. More

by Eric
Recommend Dealer
Yes
Employees Worked With
Fritz Jean
Nov 13, 2019 -

Mercedes-Benz of Smithtown responded

Eric, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could provide you with the quality experience that you so much deserve. We are proud to have earned your kind recommendation, and we look forward to working with you again when the time comes for your first service.

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