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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

November 01, 2019

Another seamless delivery Jeff Marshall provided a smooth delivery of my new car. Everything was prepared beforehand and after we completed the paperwork he showed me all the More

by rdk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Marshall
Nov 04, 2019 -

Mercedes-Benz of Smithtown responded

Congratulations on your new vehicle! We are so pleased that Jeff could make your overall experience so smooth and efficient. We greatly appreciate your continued business, and we are so excited for you to enjoy your new ride.

October 31, 2019

Amazing Service Recently purchased a new vehicle from MB Smithtown. Peter Langlois truly went above and beyond in making this my best purchasing experience to date! A More

by jfro5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois
Oct 31, 2019 -

Mercedes-Benz of Smithtown responded

Congratulations on your new vehicle! We are so pleased that we had the opportunity to work with you, and that Peter could make your buying experience so smooth, informative, and efficient! We hope you enjoy your new ride, and we hope to see you again when the time comes for your first service.

October 31, 2019

Great experience. Nick Malena was fantastic , from helping me find the model I wanted with all the options I needed to getting my paperwork done fast so I could drive home with the vehicle . Didn’t fe More

by Salvo
Recommend Dealer
Yes
Employees Worked With
Nick Malena
Nov 04, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for your 5-star review and recommendation! We are thrilled that Nick could be of great assistance to you and swiftly get you into the perfect vehicle! We are so excited for you to enjoy your new ride, and we hope to hear from you again when the time comes for your next service.

October 30, 2019

E300 Brakes I've been a customer of Competition Mercedes-Benz for 31 years. The professionalism of the Service Department is the reason I have continued leasing. More

by Frank C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Oct 31, 2019 -

Mercedes-Benz of Smithtown responded

Frank, We are so appreciative of your 31 years of loyalty, and we are so glad that the quality of Rob's service consistently reinforces your confidence in our dealership. It's great to know that your experiences with him are always top-notch, and we hope to continue serving you and your automotive needs for many years to come.

October 28, 2019

OUTSTANDING SERVICE! Having been a customer of MB Smithtown for over 30 years, what has kept me there the most over that time is the OUTSTANDING SERVICE. And Rob Picone h More

by mgp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Oct 29, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for leaving us this incredible review! We are so honored to have your 30+ years of loyalty, and we are proud that the quality and efficiency of Rob's service consistently meets your satisfaction. It is our pleasure to assist you in any way possible, and we are certain that Rob will continue to provide you and your vehicle with his best care in the years to come.

October 24, 2019

Wonderful Service The entire staff here is courteous and helpful. Excellent service with very little wait time. Rob goes out of his way to make sure you leave happy. More

by Connor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Oct 25, 2019 -

Mercedes-Benz of Smithtown responded

Connor, Your satisfaction is our priority, and we are overjoyed that was made evident through the service that Rob provided to you! It is our pleasure to assist you in any way possible. Please let us know if there is anything more that our team may help you with in the future.

October 23, 2019

Great Serivce Team Always! Thank you Joe Baumgarten and the service team at Mercedes of Smithtown. I have been using this dealership for years and always receive such great ser More

by Bram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Oct 23, 2019 -

Mercedes-Benz of Smithtown responded

We are so honored to have your loyalty, and we are overjoyed that Joe's service never fails to meet your satisfaction. It is our pleasure to provide you and your vehicle with top-quality service, and we will be sure to offer you nothing less in the future. Thank you for leaving us this excellent review!

October 22, 2019

Great experience, as always. Rich Werner has the expertise and patience to answer my questions and he sees to it that my cars are serviced in a timely manner. I am always confiden More

by Ron23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Werner
Oct 23, 2019 -

Mercedes-Benz of Smithtown responded

Ron, Thank you so much for your very kind review and your willingness to go the extra mile to work with us! We are delighted to hear that Rich consistently offers you thorough, efficient, and reliable service. Your safety and satisfaction are our utmost priorities, and we look forward to continuing to provide you and your vehicle with our best care in the future.

October 22, 2019

Great experience and perfect auto Nicholas Malena was my dealer representative. Nick listened to all the various options I was bouncing around and showed me all of my choices. I walked More

by Pops K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adnan Baig
Oct 23, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for taking the time to share this wonderful review! We are thrilled that Nicholas was so helpful and accommodating in the process of guiding you to the perfect vehicle! He will be honored to hear of your very kind comments and to know of the exceptional impact that he made on your visit. We are so excited for you to enjoy your new ride, and we hope to see you again when your E53 is ready for service.

October 22, 2019

Quick response time Joe Romeo went beyond my expectations to complete the repair of the convertible top molding in a time frame that was to my satisfaction. I will contin More

by Joe P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Romeo
Oct 23, 2019 -

Mercedes-Benz of Smithtown responded

Joe, Thank you so much for your positive feedback! We are so pleased that the quality and efficiency of our work met your satisfaction. it is our pleasure to assist you in any way possible, and we look forward to continue serving you and your automotive needs in the future.

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