Mercedes-Benz of Smithtown

Thorough and expediyious Service visits are not something that like fun outings. For me, for a service to be successful means that the service is done in a timely, friendly an Service visits are not something that like fun outings. For me, for a service to be successful means that the service is done in a timely, friendly and complete denouement. Joe was the first person I decided I wanted to be my service advisory. More

Maintenance Performed. Wanting to use both Mercedes Benz Techs and OEM Parts I schedule both my vehicles for service at this location. Joseph Baumgarten, my Service Advisor Wanting to use both Mercedes Benz Techs and OEM Parts I schedule both my vehicles for service at this location. Joseph Baumgarten, my Service Advisor is always attentive to my needs and a pleasure to work with. I see no reason why I would not continue as a Serice customer working with Joe at Smithtown Mercedes Benz. More

Excellent service I would like to thank Joe Baumgarten for arranging to get my car in and arranging for a loaner car even though the service dept said none were availab I would like to thank Joe Baumgarten for arranging to get my car in and arranging for a loaner car even though the service dept said none were available . More

I enjoy my service visits due to Joseph Romeo. Mr. Joseph Romeo always takes his time with me, confirming what service my vehicle is receiving and at what cost. I choose to wait while service is be Mr. Joseph Romeo always takes his time with me, confirming what service my vehicle is receiving and at what cost. I choose to wait while service is being done because the service waiting area is so nice and I can work at a private cubicle or enjoy the television, magazines, or visit the showroom. Mr. Romeo will often check in with me, letting me know status of my service. When service is complete, my car is always cleaned which is a nice perk. More

Letter of satisfaction We had such a great experience with Mr. Peter Langlois at Mercedes Benz of Smithtown with the first Mercedes he sold us that we didn’t think twice ab We had such a great experience with Mr. Peter Langlois at Mercedes Benz of Smithtown with the first Mercedes he sold us that we didn’t think twice about going back to him for our second Mercedes-Benz. He’s very personable, professional and also funny. My husband and I will be back!💯% More

2 minutes Joseph Baumgarten has been my advisor at Mercedes Benz of Smithtown since I first bought my gle 450 which is approaching 200 k miles and his advise ha Joseph Baumgarten has been my advisor at Mercedes Benz of Smithtown since I first bought my gle 450 which is approaching 200 k miles and his advise has been objective, informed and professional. I have a fondness for Mercedes to begin with and my experience with Jo has enhanced it. He is an asset to Mercedes Benz of Smithtown and I wish him the best in his career! More

Great exeprience MB of smithtown made my entire purchase seamless and straightforward. This is how Car buying should be. Nick walked me through the entire process and MB of smithtown made my entire purchase seamless and straightforward. This is how Car buying should be. Nick walked me through the entire process and was very honest and knowledgeable. More

Meant to be We had no intention of getting a Mercedes, then Fritz walked by. He sold us a car 14 yrs ago. It was meant to be. We had no intention of getting a Mercedes, then Fritz walked by. He sold us a car 14 yrs ago. It was meant to be. More

Efficient and pleasant Came in to get a light bulb changed. Advisor noted my inspection was expiring( Joe Baumgarten) Did both in an hour and had the car washed I sat in Came in to get a light bulb changed. Advisor noted my inspection was expiring( Joe Baumgarten) Did both in an hour and had the car washed I sat in their very comfortable waiting area Highly recommend More

Painless, pleasant I had been shopping for a luxury vehicle for a couple of months. I took my time and visited many luxury dealers. I was not pressed to buy a car. I was I had been shopping for a luxury vehicle for a couple of months. I took my time and visited many luxury dealers. I was not pressed to buy a car. I was not on a deadline of an upcoming lease expiration so I was being very patient to be sure I found the perfect vehicle for me. Other dealers and their sales people once they saw I was not going to be rushed or pressured lost interest in me very quickly. That was not my experience at Mercedes Benz in Smithtown. My sales associate was Nicholas Malena, and he was top shelf. Never any pressure. I told him right up front that I was shopping/looking, and he was very cool with that. He afforded me all the time I needed. When I found the vehicle I was looking for, we sat down and talked. He told me all about the vehicle the most importantly, the price. Now I've been around the block before and I kept waiting for the other shoe to drop. Nick assured me there was no other shoe and what he told me was it. He introduced me to Robert Fong the finance guy and again to my surprise there was no arm twisting or hidden fees. It was exactly like they said. A shout out to Robert also. All in all it was the best experience I have ever had when purchasing a car. I have bought many cars/trucks over the years and this was by far that best experience I have ever had with a salesman and the everyone I've dealt with on the Mercedes Benz of Smithtown team. More