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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

September 30, 2019

Change do tires Tires had to be ordered. They came in one day as promised. I was given a fine loaner. The whole process went smoothly. Joe Baumgarten took car everywh More

by Bdaddino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Oct 01, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for your positive feedback! We are delighted to know that Joe took great care of you, and that your overall service experience went smoothly and efficiently. We wish you safe travels and hope that you think of us again the next time you are in need of automotive service.

Oct 01, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for your positive feedback! We are delighted to know that Joe took great care of you, and that your overall service experience went smoothly and efficiently. We wish you safe travels and hope that you think of us again the next time you are in need of automotive service.

September 28, 2019

Excellent customer service As always, the service was impeccable from the moment I pulled until pickup time. They called me with regular updates on the progress and alerted me More

by Kim R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Romeo , Valentine Horvath IV
Oct 01, 2019 -

Mercedes-Benz of Smithtown responded

Kim, Thank you so much for your wonderful review! Providing quality service is so important to us, and we are so pleased that our efforts continuously meet your satisfaction. It is our pleasure to serve you, and we look forward to continuing to provide you and your vehicle with our best care in the future.

September 27, 2019

An overall outstanding experience. Peter Langlois is an outstanding person a real gentlemen. From start to finish Peter was a pleasure to work with Peter is extremely knowledgeable on More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Adnan Baig
Oct 01, 2019 -

Mercedes-Benz of Smithtown responded

Ray and Janice, Thank you for leaving Peter this amazing review! He certainly is an expert at his skill, and we are overjoyed that he could consistently make your experiences so exceptional! He will be proud to hear of your wonderful comments, and we are sure that he will continue to take great care of you in the future.

September 25, 2019

Peter Langlois Pete was fantastic to deal with!. Great communication. GREAT service and always honest.! Pete took great care of me. Thank you! Joe and Nancy Vare More

by ivtltd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois
Sep 27, 2019 -

Mercedes-Benz of Smithtown responded

Joe and Nancy, We are so glad that Pete could be of great assistance to you, and we appreciate you taking the time to leave him this 5-star review! We thank you for choosing Mercedes-Benz of Smithtown, and we hope you enjoy your new vehicle.

September 20, 2019

Happy with my purchase I was very pleased that Christopher walker was able to locate the exact car I wanted I love my new convertible never imagined I would be able to own More

by Cyndi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The receptionist was extremely friendly & poite, Adnan Baig , Chris Walker
Sep 23, 2019 -

Mercedes-Benz of Smithtown responded

Cyndi, Congratulations on your new vehicle! We are thrilled that Christopher could get you into exactly the one you had in mind! We couldn't be more pleased to hear of your satisfaction, and we are so excited for you to enjoy your new ride!

September 20, 2019

The best I have come across in NY❣️ Valentine Horvath and everybody he works with made our experience of buying a car, the smoothest we have ever had in New York. Thank you MERCEDES BENZ More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig , Valentine Horvath IV
Sep 23, 2019 -

Mercedes-Benz of Smithtown responded

Ana, Thank you so much for your amazing review! We are honored by your kind words and thrilled that Valentine could provide you with the exceptional experience that you so much deserve. We warmly congratulate you on your new vehicle and hope to work with you again in the future!

September 20, 2019

Professional and Courteous Service Dept. Joe Baumgarten and Ray Davino are the best Services Advisors I ever had the pleasure to do business with! The Service Department Was Clean, the girls More

by Pshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten, Ray Davino
Sep 23, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for your excellent review! Joe and Ray will be so honored by your kind words, and we are thrilled that they could make your recent visit so enjoyable! We appreciate the opportunity to serve you, and we look forward to working with you again the next time your vehicle is ready for service.

September 19, 2019

Great Experience My GLE 350 was my 7 new car purchase and first Mercedes Benz Experience. Have great anxiety walking into any dealership. At Mercedes Benz of Smithtown More

by Very satisfied new customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Adnan Baig , Trentino Manco, Chris Walker
Sep 20, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Our team will be thrilled to hear your kind words as well.

September 19, 2019

very good Peter Langolis has been with us for about 11 years and we trust him and are very happy with him. We trust that he has our best interest. . More

by reason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langolis, Peter Langlois, Joe Romeo , Robert Fong
Sep 20, 2019 -

Mercedes-Benz of Smithtown responded

On behalf of everyone here, thank you for your feedback in this 5-Star review! We are glad your needs were met and that Peter was such a great help.

September 16, 2019

Excellent This was my second time purchasing a vehicle from this location and just like the first time another great experience. The process was made quick and More

by Nicole Lessner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Malena , Robert Fong
Sep 20, 2019 -

Mercedes-Benz of Smithtown responded

Nicole, we are so happy to hear of your positive experience. We are committed to providing our customers with nothing less than 5-star service. Our team will be happy to hear that you were completely satisfied with their customer service.

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