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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

August 05, 2019

Great service! Last week I purchased my fourth car from Peter Langlois at MB of Smithtown. Couldn't be happier. Great service with a smile. Peter builds strong re More

by jonathankr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Rob Picone, Charlie Erdman
Aug 06, 2019 -

Mercedes-Benz of Smithtown responded

Jonathan, We are so honored to have your loyalty, and we are overjoyed that Peter could provide you with another exceptional overall experience! It is our pleasure to serve you, and we hope to do so for years to come. Warmest congratulations on your new vehicle!

August 04, 2019

Exceptional Nick Malena was so helpful, courteous, and respectful. His vast knowlege of product helped match me with the perfect vehicle! He went above and beyond More

by Lisa S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Malena
Aug 06, 2019 -

Mercedes-Benz of Smithtown responded

Lisa, Thank you for leaving Nick this amazing review. We are pleased to hear that he was so helpful in guiding you to the perfect vehicle and ensuring that your overall experience was smooth and hassle-free. We appreciate you working with us at Mercedes-Benz of Smithtown, and we wish you the warmest congratulations on your new ride!

August 02, 2019

professionalism Knowledge / work with your experience / easy to work with / feel like they want you to have the vehicle and appreciate when you take the vehicle More

by steveconcours
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard DeAngelo, Robert Fong, Ronald Maniaci
Aug 06, 2019 -

Mercedes-Benz of Smithtown responded

Steve, Your satisfaction is our priority, and it is our utmost goal to help our customers' find their perfect vehicles! We are so glad that we could make your experience so seamless. Please let us know if there is anything more that our team may help you with in the future.

July 31, 2019

Headlamp replacement Error message indicated right low beam headlight was not working. Needed to get checked out quickly to allow us to drive safely at night. Drove in w More

by Compliance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Aug 01, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

July 30, 2019

Very professional well run dealership Nick Malena is a youthful breathe of fresh air in the automotive dealership world. He earns your respect by listening and following through. He's poli More

by Harbordell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Malena , Rich Werner, Bill Mongiori , Richard DeAngelo, Robert Fong
Jul 31, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Nick will be pleased to know that you thought highly enough of his performance to mention them in your stellar review! If there is anything else we can do for you please be sure to let us know!

July 23, 2019

Flat Tire Had a flat tire the night before. Went in the next am 7:20. Matt McMahon was outside( that is my advisor) saw me came to see whata going on got me in More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew McMahon
Jul 31, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with Matt was so positive. We look forward to seeing you again when it is time for your next service.

July 16, 2019

Outstanding Service by Rob Picone Rob Picone is very knowledgeable, courteous, and an outstanding asset for the Smithtown MB dealership. He takes care of my MB as though it is his own More

by Mary Lou Denigris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Rob Picone
Jul 18, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

July 16, 2019

the best or nothing ronnie maniaci is the best and most professional salesman i have ever dealt with at any car dealership. honest friendly and got me a great deal More

by brucesiegs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Rob Picone, Trentino Manco, Robert Fong, Ronald Maniaci
Jul 18, 2019 -

Mercedes-Benz of Smithtown responded

Bruce, thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car!

July 15, 2019

service due as always Rob Picone helped me and my car he is very good at his job. and Mercedes-Benz of Smithtown has very good techs and the location is good. More

by myAMG2009$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Stephanie Sagristano
Jul 18, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us! Please let us know if we can help you again in the future.

July 15, 2019

Maintenance service They got my car in fast. Gave me a loaner. Identify the issues quick and foxed in the next day. Very happy with the service here and Matt has been inc More

by D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew McMahon
Jul 18, 2019 -

Mercedes-Benz of Smithtown responded

We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.

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