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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

July 12, 2019

GLE Mercedes lease Very satisfied customer! Very easy transaction!! Thank you Valentine!!! I love the fact they went over everything in and outside the car! The car was More

by Jeff2369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Jul 16, 2019 -

Mercedes-Benz of Smithtown responded

Jeff, thank you for your time and your kind review. We are pleased to hear that Valentine was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

July 05, 2019

Great service from Rob P Great service. Rob Picone is professional and courteous. Service options given and rates discussed. Prompt service and delivery options offered. Have More

by Alli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Jul 08, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your time and for your loyalty over the years. We are delighted to hear that we provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

July 01, 2019

Wonderful easy transition into my new cae Nicholas Marlena was wonderful in helping me choose my new car. He is knowledgeable and easy to work with. I highly recommend him and have recommend More

by Janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Nick Malena
Jul 03, 2019 -

Mercedes-Benz of Smithtown responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

July 01, 2019

Service experience is always excellent Honest, precise service with fair pricing. My older Benz was brought in for an a/c performance check, since I noticed it wasn’t as cold it was last se More

by Perry M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Jul 03, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

June 25, 2019

service visit Service Was Joe Baumgarten Was very very GOOD . He treated me with respect and dignity. He gave me a car while they were fixing mycar called me when More

by John c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Joe Baumgarten
Jun 26, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your positive feedback, John! It is our goal to ensure that our customers' experiences are as seamless as possible, and we are pleased to know that you were well taken care of throughout your visit. Please drive safely, and be sure to let us know if there is anything more that we may help you with in the future.

June 25, 2019

Lease of GLA250W This is my first Mercedes lease and I am extremely happy with my overall experience. Peter Langlois, my sales consultant, was knowledgeable and accom More

by tamarag
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois
Jun 26, 2019 -

Mercedes-Benz of Smithtown responded

Congratulations on your first Mercedes-Benz, Tamara! We are delighted to know that Peter provided you with thorough and accommodating service throughout the entirety of your visit. We acknowledge that car-buying could often be a stressful process, so we thank you for the opportunity to make your leasing experience a positive one. We look forward to continuing to offer you our best assistance in the future.

June 24, 2019

Long Term Client of MBE of Smithtown You get what you pay for holds true at MBE of Smithtown - highly professional staff, often pleasant and accommodating, but with the understanding that More

by Velstar_2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Vella, 1st service adviser (May 1999), Andy Schleiffelder, Joe Baumgarten, Joe Romeo , Debbie Licastro
Jun 25, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for your time and for your loyalty. We are delighted to hear that we provide you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

June 21, 2019

Amazing sales experience MB if Smithtown continues to deliver exceptional customer satisfaction. My Sales agent Fritz Jean was outstanding in every aspect. He went above and b More

by NG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean
Jun 24, 2019 -

Mercedes-Benz of Smithtown responded

Thank you for taking the time to share this amazing review. Your satisfaction is our utmost priority, and we are so pleased that Fritz could seamlessly get you into your perfect vehicle. We agree that he is one of the best, and we are thrilled that he could make your experience so remarkable- from start to finish. Please drive safely, and don't hesitate to let us know if there is anything more that he or the team may help you with in the future.

June 21, 2019

Always great My experience is always a great one. I actually look forward to my service visits, because I love seeing everyone I've come to know and over all the More

by Perry M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Rob Picone
Jun 24, 2019 -

Mercedes-Benz of Smithtown responded

Hi Perry, Thank you for taking the time to leave us this incredible review! This is exactly what we love to hear from our guests, as your safety and satisfaction are our utmost priorities. We are honored by your kind remarks, and we will certainly continue to offer you and your vehicle nothing less than the same quality service in the future.

June 15, 2019

Excellent service Rob Picone is our service guy and he is the best. Always ready for us when we arrive. The repairs are made in a timely fashion and with excellent pric More

by Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Fritz Jean , Adnan Baig
Jun 18, 2019 -

Mercedes-Benz of Smithtown responded

Thank you so much for your excellent review! Providing efficient service and competitive deals is so important to us, and we are pleased to know that Rob's efforts consistently meet your satisfaction! Please let us know how he and the team may be of further assistance to you in the future.

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