Mercedes-Benz of Smithtown

Friendly and very accommodating dealership From past experiences, this process was always stressful for me. Fritz, Rich and Robert changed that for me. The process was very friendly and pleasan From past experiences, this process was always stressful for me. Fritz, Rich and Robert changed that for me. The process was very friendly and pleasant. I highly recommend this team of professionals to anyone who is in the market for a new car. More

The service waiting room is flawless and Mr. Romeo is always One of my reasons for leasing my Mercedes is the all included servicing. The service waiting area is very nice and I always wait instead of asking for One of my reasons for leasing my Mercedes is the all included servicing. The service waiting area is very nice and I always wait instead of asking for a loaner. I like to look at the new vehicles on the sales floor while I wait and am always greeted with a smile by the sales people even when they are getting coffee. I also like that all the sales personnel are very well dressed and take their job of representing Mercedes seriously. More

Wonderful Dealership Even Better Sales Associate I am writing this review today to commend your beautiful dealership and Sales Associate Peter Langlois. He was unbelievably helpful, so knowledgeable I am writing this review today to commend your beautiful dealership and Sales Associate Peter Langlois. He was unbelievably helpful, so knowledgeable of the product he sells and created the best buying experience with my new GLE. I love the truck, the fit and finish is amazing. He was able to find the exact truck I was looking for and at the right price I can afford. When the time is right I will see Peter again and your wonderful Dealership for my next one. Thank you again for having someone like him that takes pride in their work, knows the brand and treats customers with courtesy and respect. More

Professional, knowledgeable, courteous I can’t begin to explain the wonderful experience I had at Smithtown Mercedes. Valentine was knowledgeable, courteous and professional. He sincerely t I can’t begin to explain the wonderful experience I had at Smithtown Mercedes. Valentine was knowledgeable, courteous and professional. He sincerely tried to meet all of my needs! He wasn’t pushy or arrogant, he truly wanted me to get a vehicle that had all my desired qualities and didn’t make me “vehicle poor.” Bill Reidel was also instrumental in my decision to purchase this vehicle From the moment I was greeted by Janet at the welcome desk , to the final pick up of the vehicle , I felt as though I was part of a family, the Mercedes family! I would truly recommend Valentine and the entire staff of Mercedes of Smithtown to anyone who’s in the market for a Mercedes. More

Great service and great value Rob Picone is my service technician. My automatic trunk closer stopped working. He ordered the parts and scheduled the service so that it would be s Rob Picone is my service technician. My automatic trunk closer stopped working. He ordered the parts and scheduled the service so that it would be seamless for me. As always he and the service team did a great job. Thank you! While there I chatted with my salesman Jeff Marshall and stopped in to see Andy Schleiffelder. Both were as cordial and assistive as ever. Looking forward to dealing with this team in the future. More

Excellence I sell real estate in the Hamptons & deal with many people which I have sent to your dealership over nearly 5 years now . I have had the best experien I sell real estate in the Hamptons & deal with many people which I have sent to your dealership over nearly 5 years now . I have had the best experience with my service representative Ray Davino . He’s is thorough , informative & honest . Attributes that give me piece of mind . More

Awesome Salesman I have to say that Valentine Horvath treated my wife and I like we were family. He made the buying process so easy with his knowledge on what we were I have to say that Valentine Horvath treated my wife and I like we were family. He made the buying process so easy with his knowledge on what we were looking for in a car. The day of pick up Val had everything ready to go with no set backs ! Thanks again Valentine for what you do best ! You are the #1 Salesman in our eyes and Referrals will follow from this Experience! More

Great experience This was my first Mercedes purchase. Was a great experience didn’t have the typical high pressure sales tactics. Jeff Marshall was great new all about This was my first Mercedes purchase. Was a great experience didn’t have the typical high pressure sales tactics. Jeff Marshall was great new all about the cars answered all questions and great follow up More

Qualities Thorough review of car, warrantees and paperwork. Knowledgeable with lots of patience! Answered all my questions and explained all unfamiliar terms. Thorough review of car, warrantees and paperwork. Knowledgeable with lots of patience! Answered all my questions and explained all unfamiliar terms. Thank-You car is luxury I never dreamed I could obtain. More

Superior sales person. Extremely knowledgeable and very fri I had a great experience with all the the people I came in contact with at your dealership. I would definitely, which I already did, recommend a frien I had a great experience with all the the people I came in contact with at your dealership. I would definitely, which I already did, recommend a friend to go to you guys about a newp car. More