Mercedes-Benz of Smithtown

Down to earth! Everyone at Mercedes of Smithtown was a great help!. Valentine, Janet, and Rob took very good care of us with our first Mercedes purchase. We didn't f Everyone at Mercedes of Smithtown was a great help!. Valentine, Janet, and Rob took very good care of us with our first Mercedes purchase. We didn't feel pushed every decision was up to us, they listened to our needs and delivered. Will definitely purchase more vehicles from them. More

Prompt Courteous & Professional We have been a customer of MB of Smithtown since 2011. This is the second vehicle we have purchased or leased from them. Each time the Certified Sales We have been a customer of MB of Smithtown since 2011. This is the second vehicle we have purchased or leased from them. Each time the Certified Salesperson took the time to go through new and pre-owned inventory, answer all of our questions, and we're reasonable and customary when trying to negotiate final down payment and financing terms. And when I wanted repairs done prior to pickup/delivery, service was prompt and courteous as well. Overall, I am very pleased with my experience witb this dealership and would recommend them to family and friends if asked. More

Broken mirror After an adjustment to my eyeglasses I drove home safely but had trouble getting the car squared away in the garage. While backing out to try getting After an adjustment to my eyeglasses I drove home safely but had trouble getting the car squared away in the garage. While backing out to try getting the car straight I hit a post and broke the glass in the right side mirror. I called the dealer parts dept to learn they had the glass in stock. The parts man said that the mirror is made up of a variety of parts. He had the glass, but not the parts that warn of a car in the blind spot and that the speed is below 17 mph. On the way to the dealer I saw that both of my indicators were working so I relaxed a bit. When I got to the dealership Service Adviser Rich Werner took charge. He said it would take about an hour to fix the mirror. Even though I have been a customer of the dealership for more than 30 years Rich pointed out the coffee machine (which also makes great hot chocolate), Sure enough, in about an hour the car was washed and delivered. More

Excellent I’ve bought cars from other dealerships but nothing compares to this place it is the best for getting cars, I am very impressed and happy with my purc I’ve bought cars from other dealerships but nothing compares to this place it is the best for getting cars, I am very impressed and happy with my purchase. Thanks to Richard Gonzalez my experience was amazing More

Performance I cannot say enough about the service and attention I receive at Competition Simply stated.... the very best of service available.. It's over fifty I cannot say enough about the service and attention I receive at Competition Simply stated.... the very best of service available.. It's over fifty years as an owner of a mercedes vehicles, starting with purchasing used vehicles leading up to leasing new vehicles the last decade.plus. I know what good service should be.. At Competition it's great! More

Great experience as always Best place on the island to buy/lease a Mercedes Always great service. Always a pleasure to do business here. Never disappointed and the service dept Best place on the island to buy/lease a Mercedes Always great service. Always a pleasure to do business here. Never disappointed and the service dept is also excellent. More

Very satisfied of the service As always the problem was identified. Explained what needs to be done. The service was completed in short time. I had a nail in one tire. Luckily the As always the problem was identified. Explained what needs to be done. The service was completed in short time. I had a nail in one tire. Luckily they had one in stock to replace the damages’one. More

Made me feel special! Peter Langlois, my sales person, was absolutely wonderful. He listened carefully to my needs, and got me the perfect car. When I was ready to pick it Peter Langlois, my sales person, was absolutely wonderful. He listened carefully to my needs, and got me the perfect car. When I was ready to pick it up, he made it happen. Peter is extremely knowledgeable about every vehicle, and even the old ones like the 2008 350E I traded in. This is the second car I bought from Peter, and I recommend him highly! More

Purchasing a new vehicle One of the few dealers where you can walk in and not feel pressured into buying a vehicle. As I was looking at vehicles on the showroom floor, I was One of the few dealers where you can walk in and not feel pressured into buying a vehicle. As I was looking at vehicles on the showroom floor, I was greeted by the General Manager Mr. Riedel. Pure gentleman. I was then greeted by Peter Langlois (salesman). Asked if I had any questions about any of the vehicles. Mr. Langlois was very knowledgeable about each and every vehicle I inquired about. I ended up getting a 2019 C300 for my wife. Very pleasant experience dealing with this dealership. More