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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

September 11, 2018

Normal maintenance Just needed normal maintenance which was handled quickly and well. It was a NYS inspection and oil change and filter. I have been going here for sever More

by Benzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Sep 12, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your great feedback. We appreciate your continued loyalty to our dealership, and we are pleased to hear that your recent service with Joe did not disappoint. We look forward to continuing to provide you with our best assistance in the future.

September 11, 2018

Mercedes Benz of Smithtown What can I say.. I have been purchasing vehicles for over 10 years now. Mercedes Benz of Smithtown offers robust sales and service to all of their cus More

by TRACY KRAUS-BRATONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Vic Castagna
Sep 12, 2018 -

Mercedes-Benz of Smithtown responded

Hi Tracy, It means so much to us to know how highly you think of Rob and the rest of the team at Mercedes-Benz of Smithtown! We are honored to have your loyalty, and it is our pleasure to have the opportunity to strive to provide you with nothing short of the highest quality of service. We look forward to working with you again soon.

September 11, 2018

Very prompt and polite service I recently scheduled my 10,000 mile service for my 2018 E400 Coupe. I scheduled an appointment online for 9:30am on Saturday I arrived at approxima More

by Perrybird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Sep 12, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for taking the time to leave this wonderful feedback! We are truly delighted to hear that your visit was so efficient and enjoyable, and that your service was completed exactly as promised. We are so glad to hear of your contentment, and we hope to see you again the next time you are in need of automotive assistance.

September 10, 2018

Excellent car buying experience The Competition Group is by far the best car buying experience you will ever encounter. Nick Malena at Mercedes was very informative and make our buyi More

by Monarch2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Malena , Vic Castagna
Sep 12, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for sharing your kind words and warm recommendation. We are thrilled that Nick provided you with such an overall exceptional buying experience, and that he has earned your confidence in our dealership. Congratulations on your new vehicle! We appreciate the opportunity to assist you in finding it, and we hope to work with you again in the future.

September 08, 2018

Couldn’t be happpier with my CPO purchase Thank you Valentine Horvath for a smooth transaction with the purchase on my 2016 CLS 400. You also have great support team, including your Sales Mana More

by Nick Toscano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig , Valentine Horvath IV
Sep 10, 2018 -

Mercedes-Benz of Smithtown responded

Hi Nick, Thank you so much for your very kind review, and congratulations on your new CLS 400! We are so glad that we were able to be of such great assistance to you in this buying experience, and it's a joy to know that the team ensured that you were fully knowledgeable of your new vehicle and all of its features. We hope that you are enjoying it! Please let us know how else we may help you in the future!

September 08, 2018

Top notch service all around ! I am extremely happy with my experience with Fritz ! We were able to get the deal done with no pressure . Trent and Vic were great to deal with as wel More

by Gts550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Rob Picone, Fritz Jean , Vic Castagna , Trentino Manco
Sep 10, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your amazing feedback! We are honored to hear how confident you are in your "Benz Dream Team" and the rest of the staff at Mercedes-Benz of Smithtown, and we are thrilled to have been able to assist you with another wonderful purchase! Congratulations on your new vehicle! We can't wait to continue to provide you our best assistance in the future.

September 07, 2018

Outstanding !! I have been a customer of Smithtown Mercedes since 1995 !! I have always had a wonderful experience with each of my purchases and with everyone I came More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean
Sep 10, 2018 -

Mercedes-Benz of Smithtown responded

Hi Karen, Thank you so much for your kind recommendation! It's so great to hear that Fritz and the rest of the team have consistently provided you with the exceptional service that you deserve. We feel so fortunate to have had your loyalty for the past 23 years, and we look forward to sustaining it for many more!

September 06, 2018

Service Rob piccone has been my service specialist for years. He is always straight forward with what needs to be done and does not try and add extra unnecess More

by Bunnymom56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Vic Castagna
Sep 10, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for your feedback! It's so great that you have been so confident in Rob's service over all of these years. It's our goal to solely ensure that your automotive needs are taken care of thoroughly, so we will always strive to do just that. We look forward to working with you again next time!

September 05, 2018

C 43 amg The team at MB of Smuthtown have been great, I’ve leased 3 cars with them, this last car Fritz and team made sure that I got the car I wanted at the p More

by C43guy09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Fritz Jean , Adnan Baig
Sep 07, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your kind words and your continued business! We're thrilled that we have been able to assist you in leasing three great vehicles and that your recent experience with Fritz was equally as exceptional as your previous two! We hope you are enjoying your newest car, and we look forward to the opportunity to assist you with your fourth!

September 05, 2018

Terrific Service Nick Malena did a terrific job in finding the right car for us and guiding us through the sales process. He made the process easy and painless. More

by carguy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nick Malena
Sep 07, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for sharing your experience! We are so delighted that Nick was able to help lead you to your perfect vehicle, while providing you with an overall smooth and efficient experience! We appreciate your decision to work with us, and we hope you are enjoying your new ride.

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