Mercedes-Benz of Smithtown

Excellent service I had a check engine light go on just a few days before we were planning to leave on a vacation and drove up to dealer on a Saturday hoping I could ge I had a check engine light go on just a few days before we were planning to leave on a vacation and drove up to dealer on a Saturday hoping I could get an appointment early in week. Instead Ray said they would take a look right then and there. The mechanics discovered a fairly big issue but the parts were on hand and the repair was completed within a few hours. The willingness to take me in without an appointment and complete the repairs that day was much appreciated. More

Valentine Horvath Overall experience was excellent. We are first time Mercedes owners and we are really enjoying the car! Valentine was professional and knowledgeable. Overall experience was excellent. We are first time Mercedes owners and we are really enjoying the car! Valentine was professional and knowledgeable. We would definitely recommend the Smithtown dealership and Valentine Horvath. Coffee there is good too! :) More

Great. . I was greeted respectfully. Asked if they could do anything for me. Took time to go over the vehicle with me. Offered me a loaner. Performed the w I was greeted respectfully. Asked if they could do anything for me. Took time to go over the vehicle with me. Offered me a loaner. Performed the work quickly. More

Service visit If you ever need anything for your vehicle, just go and see Joseph Romeo. He is quite knowledgeable and will always put you first when you are dealing If you ever need anything for your vehicle, just go and see Joseph Romeo. He is quite knowledgeable and will always put you first when you are dealing with him (of course there are other customers that need his attention, but when he’s working with you, he is focus on JUST you). More

Nothing but the best Welcoming greeting and quick attention is appreciated. The very comfortable waiting areas and the big choice of hot and cold drinks make me look forw Welcoming greeting and quick attention is appreciated. The very comfortable waiting areas and the big choice of hot and cold drinks make me look forward to that first coffee. I choose not to accept the offer of a loaner car, because the time spent there gives me a “little time out”. There is always a variety of magazines as well TV available. When my car is returned, I can drive out in the assurance, that all is well and my car looks like new, Having been serviced cleaned by experts! Thank you, Mercedes Benz of Smithtown! More

Top notch!!! This was my first time purchasing a Mercedes-Benz and I must say that Mercedes-Benz of Smithtown made my transaction the most pleasurable and memorabl This was my first time purchasing a Mercedes-Benz and I must say that Mercedes-Benz of Smithtown made my transaction the most pleasurable and memorable auto experience that I have ever had. Bill Riedel and Peter Langlois are consummate professionals! More

Great Service My experience with Rob Picone was Excellent. He was very attentive and responsive. My problem was addressed quickly. Great Customer Service at the My experience with Rob Picone was Excellent. He was very attentive and responsive. My problem was addressed quickly. Great Customer Service at the Smithtown Location. Thank you. More

My salesman Valentine was fantastic My salesman Valentine Horvatj was fantastic.....helped me sort through my choices I gave him....explaining everything in great detail....listened to a My salesman Valentine Horvatj was fantastic.....helped me sort through my choices I gave him....explaining everything in great detail....listened to all my questions and got me a god deal in the car I loved. Then after I bought car...Matt Duffy showed me all the intricacies of the dashboard and controls the dealership and team especially Valentine are a 10 in my book. More

Always Excellent Experience!! Have never been disappointed in the six years I have been dealing with Mercedes-Benz of Smithtown. Whether I just show up or have an appointment, I a Have never been disappointed in the six years I have been dealing with Mercedes-Benz of Smithtown. Whether I just show up or have an appointment, I am always greeted with a friendly smile and a courteous hello from the entire staff. My salesman James O'Connor and service advisor Joe Baumgarten are outstanding knowledgable, kind and extremely helpful! More

1st service on car The service I received was excellent. It was just my initial service and inspection, but it was handled very expeditiously , courteously and professi The service I received was excellent. It was just my initial service and inspection, but it was handled very expeditiously , courteously and professionally, despite how busy they were. More