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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

June 19, 2018

B Service As usual the servicing at Smithtown is always a pleasurable experience with no surprises. Rob Picone is always on target in every aspect of the experi More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Graziadei, Rob Picone, Rick Gonzalez
Jun 20, 2018 -

Mercedes-Benz of Smithtown responded

We're always glad to provide you with the helpful and honest service that you need, and we thank you for continuing to confide in our efforts! We look forward to continuing to take care of you and your automotive needs for years to come!

June 18, 2018

"Hassel Free, Zero Pressure" Could not have had a better experience with my first visit the SMB. Arrived to the used car showroom at 7:15 pm ( they closed at 8). We were greeted More

by JPe63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Jun 19, 2018 -

Mercedes-Benz of Smithtown responded

Wow! Thanks so much for sharing your experience with us! It's a pleasure to know that your experience with Valentine was so quick, efficient, and hassle-free! We hope that you are enjoying your vehicle! Please let us know if there is anything else that we may assist you with!

June 17, 2018

SMB great service I had a great experience at SMB, Valentine my sales rep was very helpful and made me feel comfortable with the decision to lease my new C300. I would More

by Manny O
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Jun 18, 2018 -

Mercedes-Benz of Smithtown responded

Hi Manny, It's so great to hear that Valentine was so helpful in your decision because we think that you made a great choice! We hope that you enjoy your new C300! We would love to assist you with your automotive needs in the future.

June 17, 2018

Great service I love this dealership. Any time I need service on any of my 3 Mercedes I don’t even think about calling anyone else except Ray Davino. He always make More

by Mollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
Jun 18, 2018 -

Mercedes-Benz of Smithtown responded

Hi Mollie, Thank you so much for your confidence in Ray and in our dealership. Your satisfaction is so important to us, and we hope we can continue to meet your service expectations in the future!

June 16, 2018

Excellent service throughout the entire sale! Best experience buying a car. Excellent customer service and knowledgeable non pushy salesmen. We’re very happy with our new car and will definitely p More

by Mattyj350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Adnan Baig , Valentine Horvath IV
Jun 18, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for the kind review! We're so glad that you are so content with your new vehicle, and that Steven, Valentine, and Adnan helped to make your experience such a pleasant one! We look forward to assisting you with your next Mercedes-Benz purchase.

June 16, 2018

Great experience The staff at competition Mercedes went above and beyond to satisfy me. The service adviser Romeo kept me updated and was truly a gentleman A+++++ Bes More

by Mercedesphil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Shelly Bhumitra, Joe Romeo
Jun 18, 2018 -

Mercedes-Benz of Smithtown responded

Hi Phil, Thank you so much for the 5-star review. It makes us so happy to hear that Joe and the team were so devoted to ensuring that your service experience was top-notch. Please let us know if there is anything else that we may do for you in the future.

June 14, 2018

Very professional and great experience Jason Tekin was our salesman, Ge us probably the best salesman we have ever had in purchasing a new car. He took the time to answer all our questions More

by Eto123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Tekin, Adnan Baig
Jun 15, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your 5-star rating, Erik. It makes us so happy to know that Jason provided you with service that stood out above the rest. Thank you for your confidence in our team and the quality work that we offer. If you ever have any questions or concerns, please do not hesitate to let us know!

June 14, 2018

Love the vehicle Very happy with my vehicle. This is my third car from this dealer. Will be back again in the future to purchase another car soon. More

by Eye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig , Valentine Horvath IV
Jun 15, 2018 -

Mercedes-Benz of Smithtown responded

We are so grateful that you have allowed us to assist you in your past three car-buying experiences, and we are glad that our service has sufficed during each of your visit! We look forward to assisting you with each of your automotive needs in the future.

June 14, 2018

I was beyond satisfied how Rich was there to fully help me I have been going to this dealership for the past 3 Years and I really do appreciate how well I have been treated every time o am there More

by Malick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Werner
Jun 15, 2018 -

Mercedes-Benz of Smithtown responded

Hi Malick, It's so nice to know that you have been content with the service that we have provided you for the past three years, and that your recent experience with Rich was no exception. We thank you for your loyalty, and we hope to continue to sustain your confidence in our work.

June 13, 2018

Service no matter what the problem is Rob always gets the job done. He is always pleasant and does what he says he is going to do. Treats you like family. More

by PaulaD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Jun 15, 2018 -

Mercedes-Benz of Smithtown responded

Hi Paula, It's so great to hear that you are so content with Rob's service and the quality of his work. We are so appreciative of your review and 5-star rating, and we hope to continue working with you in the future!

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