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Mercedes-Benz of Smithtown

St. James, NY

4.8
1,120 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,120 reviews

September 10, 2018

Excellent car buying experience The Competition Group is by far the best car buying experience you will ever encounter. Nick Malena at Mercedes was very informative and make our buyi More

by Monarch2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Malena, Vic Castagna
Sep 12, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for sharing your kind words and warm recommendation. We are thrilled that Nick provided you with such an overall exceptional buying experience, and that he has earned your confidence in our dealership. Congratulations on your new vehicle! We appreciate the opportunity to assist you in finding it, and we hope to work with you again in the future.

September 08, 2018

Couldn’t be happpier with my CPO purchase Thank you Valentine Horvath for a smooth transaction with the purchase on my 2016 CLS 400. You also have great support team, including your Sales Mana More

by Nick Toscano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig, Valentine Horvath IV
Sep 10, 2018 -

Mercedes-Benz of Smithtown responded

Hi Nick, Thank you so much for your very kind review, and congratulations on your new CLS 400! We are so glad that we were able to be of such great assistance to you in this buying experience, and it's a joy to know that the team ensured that you were fully knowledgeable of your new vehicle and all of its features. We hope that you are enjoying it! Please let us know how else we may help you in the future!

September 08, 2018

Top notch service all around ! I am extremely happy with my experience with Fritz ! We were able to get the deal done with no pressure . Trent and Vic were great to deal with as wel More

by Gts550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Rob Picone, Fritz Jean, Vic Castagna, Trentino Manco
Sep 10, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your amazing feedback! We are honored to hear how confident you are in your "Benz Dream Team" and the rest of the staff at Mercedes-Benz of Smithtown, and we are thrilled to have been able to assist you with another wonderful purchase! Congratulations on your new vehicle! We can't wait to continue to provide you our best assistance in the future.

September 07, 2018

Outstanding !! I have been a customer of Smithtown Mercedes since 1995 !! I have always had a wonderful experience with each of my purchases and with everyone I came More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Jean
Sep 10, 2018 -

Mercedes-Benz of Smithtown responded

Hi Karen, Thank you so much for your kind recommendation! It's so great to hear that Fritz and the rest of the team have consistently provided you with the exceptional service that you deserve. We feel so fortunate to have had your loyalty for the past 23 years, and we look forward to sustaining it for many more!

September 06, 2018

Service Rob piccone has been my service specialist for years. He is always straight forward with what needs to be done and does not try and add extra unnecess More

by Bunnymom56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Vic Castagna
Sep 10, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for your feedback! It's so great that you have been so confident in Rob's service over all of these years. It's our goal to solely ensure that your automotive needs are taken care of thoroughly, so we will always strive to do just that. We look forward to working with you again next time!

September 06, 2018

Best dealership experience I've ever had This was the 6th time in my life I've bought a car at a dealership and it was easily the best experience I've ever had. Fast. Easy. Clear. Nothing hid More

by ohtodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Marshall
Sep 07, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your amazing review! We're thrilled that Jeff was not only able to help you take home your 6th new vehicle, but that he ensured that your buying experience was so extraordinary overall! Your satisfaction is our goal, and we are so glad that we were able to attain it! Thank you for doing business with us.

September 05, 2018

AWESOME! Awesome experience from the moment we walked into the dealership til the moment we drove the truck off the lot. Fritz, Trent and Vic were exceptionall More

by JM87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Jean, Vic Castagna, Trentino Manco
Sep 07, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your excellent rating! We are so delighted to hear that Fritz, Trent, and Vic took such wonderful care of you throughout the entirety of your buying experience, and we congratulate you on your new truck! We hope you enjoy it! Please let us know how else we may help you in the future!

September 05, 2018

Terrific Service Nick Malena did a terrific job in finding the right car for us and guiding us through the sales process. He made the process easy and painless. More

by carguy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Nick Malena
Sep 07, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for sharing your experience! We are so delighted that Nick was able to help lead you to your perfect vehicle, while providing you with an overall smooth and efficient experience! We appreciate your decision to work with us, and we hope you are enjoying your new ride.

September 05, 2018

C 43 amg The team at MB of Smuthtown have been great, I’ve leased 3 cars with them, this last car Fritz and team made sure that I got the car I wanted at the p More

by C43guy09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Fritz Jean, Adnan Baig
Sep 07, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your kind words and your continued business! We're thrilled that we have been able to assist you in leasing three great vehicles and that your recent experience with Fritz was equally as exceptional as your previous two! We hope you are enjoying your newest car, and we look forward to the opportunity to assist you with your fourth!

September 04, 2018

Great customer service First time leasing a Mercedes and it was a great experience. Absolutely zero pressure while walking on the sales floor which made us feel very comfort More

by Conifers4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna, Valentine Horvath IV
Sep 05, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations on your first Mercedes-Benz! We feel honored to have been able to assist you in your leasing process, and it's a pleasure to hear that Valentine and the team ensured that your experience was comfortable, informative, and recommendation-worthy! Please let us know if you have any further questions or concerns! We hope you enjoy your new vehicle!

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