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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

June 11, 2018

Excellent service Justin Stein provided us with excellent service. He is a knowledgeable salesperson. He helped us choose the right vehicle for me and my wife. I highly More

by Vicky1116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stein, Adnan Baig
Jun 12, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for your recommendation! We're thrilled that Justin was able to be of assistance to you and your wife! We hope that you both are enjoying your vehicle! Please let us know if there is anything else that we may assist you with in the future.

June 11, 2018

Excellent service Justin Stein provided us with excellent service. He is the guy you can trust when you need want to buy a MB car. Our experience in Mercedes-Benz of Sm More

by tom60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stein, Ray Davino, Vic Castagna
Jun 12, 2018 -

Mercedes-Benz of Smithtown responded

Hi Tom! We're so glad to hear that Justin took such great care of you and provided you with top-notch service during your recent car-buying experience! We hope that you are enjoying your new Mercedes-Benz!

June 10, 2018

Fumble and recovery I’m not the guy who writes reviews. My experience was awesome , the car is amazing!! From sales with Valentine Horvath sitting down with me and fin More

by JayBone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Valentine Horvath IV
Jun 11, 2018 -

Mercedes-Benz of Smithtown responded

It means so much to us to know that your experience was so extraordinary that you would go out of your way to leave us this review! We are so glad that Valentine took such great care of you, and we're equally thrilled to know that you enjoy your new vehicle so much! Thank you for your recommendation! Please travel safely!

June 08, 2018

Always helpful Although my car had some initial problems with the newest software present in my phone/phone provider, the entire dealership participated in trying to More

by Linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Vincent Evangelista, Andy Schleiffelder, Rob Picone, Justin Stein
Jun 08, 2018 -

Mercedes-Benz of Smithtown responded

Hi Linda, We're so sorry about your software issue, but we're so glad that the team was able to make you feel at ease and respected during your visit. We strive to do whatever we can to help, and we hope that we may be of further assistance to you in the future!

June 06, 2018

Love my SUV Paul DeMiccio is the best in sales' never pushy, listens very well! Great experience ! Will continue to stay with mercedes and buy from Paul! He made More

by MDR101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeMicco
Jun 07, 2018 -

Mercedes-Benz of Smithtown responded

It's so nice to hear that Paul made your experience so positive and hassle-free! We're so pleased that you are so appreciative of his service, and we look forward to continuing to work with you in the future!

June 06, 2018

Excellent service Service department thinks of everything when you bring your car in for service. Took care of all aspects of my needs when I brought my car in More

by Craigbeth1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Jun 08, 2018 -

Mercedes-Benz of Smithtown responded

We're so pleased that Rob was able to take such good care of you and your vehicle during your recent service visit! We hope that you will continue to confide in us with your automotive needs in the future!

June 06, 2018

Services Joe Baumgarten was extremely helpful in scheduling my service and arranging a loaner car . I was scheduled fir service b on my 2018 Mercedes 300 E! More

by Pdudek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Jun 07, 2018 -

Mercedes-Benz of Smithtown responded

Hi there, We're so happy to hear that Joe was able to be of so much assistance to you during your recent service visit. It's such a pleasure to know that he took such good care of you!

June 05, 2018

Their Service Management is great. Especially Joe Romeo! Joe Romeo is always the first to help and never ever complain. He has the best attitude and NEVER abrupt or short at all, in fact he is very professio More

by WAN Excel Voice and Data
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Romeo
Jun 07, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your kind words and recommendation! It means so much to us to know that you are so confident in Joe's services and that he never fails to provide you with a helpful and overall pleasant experience. We are so glad that his work ethic has earned your loyalty, and we know he will be so happy to hear of your review! We will see you next time!

June 03, 2018

Terrific The team was very helpful. You have a knowledgeable staff, friendly, kind and considerate. The team had me in and out very fast and that is how I like More

by Tedc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeMicco, Rich Coviello, Valentine Horvath IV
Jun 04, 2018 -

Mercedes-Benz of Smithtown responded

Hi Ted, It's so awesome that the team provided you with such a quick and easy buying experience during your recent visit. We hope that you will continue to allow us to cater to your automotive needs.

June 02, 2018

Excellent customer service The car buying process is always easy and fun. We look forward to coming back year after year and are never disappointed. Great luxury buying experien More

by sandyz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James O'Connor
Jun 04, 2018 -

Mercedes-Benz of Smithtown responded

Hi Sandy, Thank you for loyally choosing us for your car-buying needs. It's so nice to hear that you consistently have a positive experience, and that this recent visit with James was no different! We hope you are enjoying your new vehicle!

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