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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

June 02, 2018

New C300 Purchased new C300 from MB Smithtown from Peter Langlois and had a great experience throughout from order through delivery. Highly recommend Peter a More

by Myers11733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Rich Coviello, Adnan Baig
Jun 04, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your recommendation. We're so glad that Peter helped to make your recent buying experience so smooth and hassle-free. We hope that you are enjoying your new c300!

June 01, 2018

Great service......great product! Valentine took great care of me and got me into the perfect car. He couldn't have been more of a professional. Everyone else I came in contact with More

by mehrlich14
Recommend Dealer
Yes
Employees Worked With
Matthew McMahon, Fritz Jean , Adnan Baig , Valentine Horvath IV
Jun 01, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for taking the time to leave us this 5-star rating. We're so pleased to hear that Valentine helped you to find just what you were looking for! Please let us know if there is anything that we may do for you in the future.

June 01, 2018

Great service, timely communication. Rich handles everything professionally and kept me informed about things I needed to Know. Loaner care was ready and waiting for me when I dropped my More

by Bri88
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rich Werner
Jun 04, 2018 -

Mercedes-Benz of Smithtown responded

It's so great to hear that Rich took such good care of you and provided you with an overall excellent experience during your recent service visit. We hope to work with you again in the future!

June 01, 2018

Emergency service Needed emergency service for our Benz! Our service advisor,Big Joe Baumgarten understood our need for help at once. He immediately arranged for a l More

by mrb500sl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Jun 04, 2018 -

Mercedes-Benz of Smithtown responded

We're so glad that Joe was able to take care of you and your vehicle as promptly as possible, as your safety is of the utmost importance to us! We hope everything is running smoothly. Please let us know if there is anything else that we may do for you.

June 01, 2018

Great service and great experience. Joe Baumgarten was easy to work with, communicated things in a timely fashion and made sure my appointment was completed within the time frame he had More

by Paul S RS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
Jun 04, 2018 -

Mercedes-Benz of Smithtown responded

Hi Paul, It's a pleasure to hear that your service was completed exactly as promised, and that you are so satisfied with Joe's service. It's so great that your experience was as hassle-free as possible! We hope to work with you again soon.

May 31, 2018

Great experience Everything was quick and easy service was great I went to Valentine. He was very helpful and worked with me with everything. Thank you valentine and M More

by Asia.gaskin97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig , Valentine Horvath IV
Jun 01, 2018 -

Mercedes-Benz of Smithtown responded

Hi Asia, It makes us so happy to hear that Valentine was so helpful and accommodating in your recent visit! We hope that you love your new Mercedes-Benz! We're so glad we were able to be a part of your buying experience.

May 31, 2018

Awesome experience Valentine is a great guy he knows the product is very polite and courteous put my wife in a great product very very happy. Will be back to get another More

by Papa parm 18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Jun 01, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations to you and your wife on your beautiful new vehicle! We're so thrilled that Valentine was able to help lead you to it, and that his service created such a remarkable impression on you. We look forward to seeing you again for your future automotive needs! Please contact us if you have any questions or concerns in the meantime.

May 30, 2018

Well handled I am happy with Ray with his customer service. I am glad you have such employees. Keep up the good word and you will have more customers. More

by Saltenek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
Jun 01, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for your positive feedback. We're so glad that Ray took such great care of you and your vehicle during your recent service visit. We hope to continue working with you in the future.

May 29, 2018

Excellent service Very nice, attentive staff, short wait times, clean and beautiful facility. Great selection in the showroom, and nice lounge for customer.Excellent se More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Baumgarten
May 30, 2018 -

Mercedes-Benz of Smithtown responded

Hi Andy, Thank you for sharing this kind review. We're so pleased that your overall experience with us was so positive- even down to the waiting time. It's great that Joe took such good care of you and your vehicle, and we hope to see you again for your next automotive service needs.

May 27, 2018

Yearly inspection Very nice, attentive staff, short wait times, clean and beautiful facility. Great selection in the showroom, and nice lounge for customers. Rich Werne More

by ImlyMB4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Werner
May 29, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for your kind review and your confidence in the team at Mercedes-Benz of Smithtown. It' so great that you are consistently impressed by Rich's service, and we hope that you will continue to confide in us for your automotive needs for years to come!

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