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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,024 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,024 reviews

May 27, 2018

Yearly inspection Very nice, attentive staff, short wait times, clean and beautiful facility. Great selection in the showroom, and nice lounge for customers. Rich Werne More

by ImlyMB4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Werner
May 29, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for your kind review and your confidence in the team at Mercedes-Benz of Smithtown. It' so great that you are consistently impressed by Rich's service, and we hope that you will continue to confide in us for your automotive needs for years to come!

May 23, 2018

Seamless! Valentine took care of me from start to end, he got me an unbelievable deal and I would go back to him in a heart beat! More

by Awilkinson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna , Valentine Horvath IV
May 24, 2018 -

Mercedes-Benz of Smithtown responded

We're thrilled to hear that you had such a positive experience with Valentine! Customer satisfaction is #1 to us, so it's great that he was able to get you an incredible deal! We hope you are loving your newest purchase, and we look forward to seeing you again next time!

May 22, 2018

Professional courteous knowledgeable From sales to service I feel there is always someone on staff who will take care of me I will always recommend Competition MB of Smithtown A gr More

by FernEllen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, James O'Connor, Vincent Evangelista, Rob Picone, Stephanie Sagristano
May 23, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your kind words and positive review. It makes us feel so good to know that you are so trusting in our dealership! We strive to make each of our customers feel welcomed and satisfied overall! We look forward to working with you again next time.

May 22, 2018

Professional and courteous Service Representative Once again Rob Picone helped me quickly with my service appointment. Each time I speak with him I feel welcomed and trust his suggestions. He continu More

by Dbparm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
May 23, 2018 -

Mercedes-Benz of Smithtown responded

It's so great that you are so confident in Rob and his services! We're so glad that his work never seems to sink below your expectations! We look forward to continuing to work with you in the future! Thank you!

May 22, 2018

Great customer experience This is my second car from MB of Smithtown and my first lease. Jeff made the process easy. I told him where I would like my payment to be and he made More

by Kim0131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt, Jeff Marshall, Vic Castagna
May 23, 2018 -

Mercedes-Benz of Smithtown responded

Hi Kim, Thank you for loyally choosing Mercedes-Benz of Smithtown for your car-buying needs! We're thrilled that Jeff and the team have consistently been able to offer you such efficient service! We hope that you will allow us to continue to provide you with nothing short of the highest quality service in the future!

May 22, 2018

Courteous professional and helpful My experience at Smithtown Mercedez is always excellent. The staff displays genuine customer service and even if they are assisting someone else. Imm More

by Armymuscle4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All receptionist in the service area and the stand in service manager , Wayne Locanthi, Norman Eckman, Joe Romeo , Adnan Baig
May 23, 2018 -

Mercedes-Benz of Smithtown responded

We're so glad that you are appreciative of our service, and we appreciate your kind feedback! Thank you for being so confident in our services! We hope to continue to have your loyalty so that we may proceed to take good care of you and your automotive needs in the future!

May 21, 2018

Very straightforward easy transaction. Mr. Stein made the process very simple. Negotiated deal parameters over the phone and stuck to them. That was very important to me coming from 60 mile More

by Rfer1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stein
May 22, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for coming to Mercedes-Benz of Smithtown for your car-buying needs! It's great that Justin ensured that your experience was so quick, smooth, and efficient! We hope that you are enjoying your new vehicle!

May 21, 2018

Service Everything was smooth ,sales and service department was so helpful to address my concerns.I highly recommend them... Cemil Koray Turksonmez... Thank More

by 5151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Locanthi, Norman Eckman, Fritz Jean , Joe Romeo , Adnan Baig
May 23, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for your recommendation! We're so glad that we were able to be of assistance to you! Please let us know if we are able to help you any further in the future!

May 21, 2018

The best dealership The best experience in buying a car. I trusted dealership. They set the expectations and went above and beyond. I felt special and would highly recomm More

by Hender11950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Joe Romeo , Vic Castagna
May 23, 2018 -

Mercedes-Benz of Smithtown responded

We're so glad that Steve, Joe, and Vic were able to make you feel like the valued customer that you are! We hope to continue to impress you with our services in the future! Please visit us again or reach out if you are in need of any further assistance or when your vehicle is in need of its first service!

May 21, 2018

Thank you Jeff!! I have dealt with many dealerships in my time but Jeff was by far the best. I walked in with a very specific item I wanted. No problem no haggling go More

by Joe Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Marshall
May 22, 2018 -

Mercedes-Benz of Smithtown responded

Hi Joe, We're so happy that Jeff was able to get you just what you were looking for- for the price that you wanted; and that he made your overall experience so positive! Congratulations on your new car! We hope to see you once it is ready for its first service!

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