
Mercedes-Benz of Smithtown
St. James, NY
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Seamless! Valentine took care of me from start to end, he got me an unbelievable deal and I would go back to him in a heart beat! Valentine took care of me from start to end, he got me an unbelievable deal and I would go back to him in a heart beat! More
Professional courteous knowledgeable From sales to service I feel there is always someone on staff who will take care of me I will always recommend Competition MB of Smithtown A gr From sales to service I feel there is always someone on staff who will take care of me I will always recommend Competition MB of Smithtown A great experience! Thank you All More
Professional and courteous Service Representative Once again Rob Picone helped me quickly with my service appointment. Each time I speak with him I feel welcomed and trust his suggestions. He continu Once again Rob Picone helped me quickly with my service appointment. Each time I speak with him I feel welcomed and trust his suggestions. He continues to be a pleasure to work with. A++ More
Great customer experience This is my second car from MB of Smithtown and my first lease. Jeff made the process easy. I told him where I would like my payment to be and he made This is my second car from MB of Smithtown and my first lease. Jeff made the process easy. I told him where I would like my payment to be and he made it happen. When it was time to pick up my car it was super fast and no hassle. Matt explained my new car in and out and was very knowledgeable. More
Courteous professional and helpful My experience at Smithtown Mercedez is always excellent. The staff displays genuine customer service and even if they are assisting someone else. Imm My experience at Smithtown Mercedez is always excellent. The staff displays genuine customer service and even if they are assisting someone else. Immediately after completing helpings them they ask and assist me. This is excellent customer service. More
Very straightforward easy transaction. Mr. Stein made the process very simple. Negotiated deal parameters over the phone and stuck to them. That was very important to me coming from 60 mile Mr. Stein made the process very simple. Negotiated deal parameters over the phone and stuck to them. That was very important to me coming from 60 miles away. Didn’t waste my time. He was very knowledgeable and was a pleasure to deal with. That doesn’t happen often when buying a car. I would recommend him and the dealership to others. More
Service Everything was smooth ,sales and service department was so helpful to address my concerns.I highly recommend them... Cemil Koray Turksonmez... Thank Everything was smooth ,sales and service department was so helpful to address my concerns.I highly recommend them... Cemil Koray Turksonmez... Thanks to all the crew... More
The best dealership The best experience in buying a car. I trusted dealership. They set the expectations and went above and beyond. I felt special and would highly recomm The best experience in buying a car. I trusted dealership. They set the expectations and went above and beyond. I felt special and would highly recommend. More
Professional Paul DeMicco was very professional through out the entire process. One thing about this location is how the entire team is nice and go above and beyon Paul DeMicco was very professional through out the entire process. One thing about this location is how the entire team is nice and go above and beyond. Each and everyone at that particular location From the receptionist to the Manager made me and family feel comfortable through out the process and We appreciate you guys. I would strongly recommend Mercedes-Benz of Smithtown to anyone looking to buy new or used certified pre-owned. 🙏🙏👍 More
Thank you Jeff!! I have dealt with many dealerships in my time but Jeff was by far the best. I walked in with a very specific item I wanted. No problem no haggling go I have dealt with many dealerships in my time but Jeff was by far the best. I walked in with a very specific item I wanted. No problem no haggling got the payment I wanted. I’m very happy. More