Mercedes-Benz of Smithtown

Very good service Great service and friendly people in sales office and service department .Romeo was very good and Peter as a salesman was excellent. Great job guys. Great service and friendly people in sales office and service department .Romeo was very good and Peter as a salesman was excellent. Great job guys. More

My first Mercedes Benz-e400 Coupe Great experience at Smithtown Mercedes Benz with Valentine, Adnan, and staff. Very accomodating, attentive, and responsive. Thanks again. I love my Great experience at Smithtown Mercedes Benz with Valentine, Adnan, and staff. Very accomodating, attentive, and responsive. Thanks again. I love my new coupe!!! Powder coated wheels gave it a finishing touch! More

Great Job I had a great experience with this dealership and Val. From entering the dealership to driving away with my car it was a completely pleasurable experi I had a great experience with this dealership and Val. From entering the dealership to driving away with my car it was a completely pleasurable experience. More

New Car Review After working with Fritz Jean to get my new Mercedes, I can honestly say that I had one of the most pleasurable car purchasing experiences in quite so After working with Fritz Jean to get my new Mercedes, I can honestly say that I had one of the most pleasurable car purchasing experiences in quite some time. I was never pressured to make decisions or misguided by upselling strategies that is commonly used in this industry. Fritz provided constant support, knowledge, and positivity throughout the entire process. He is a wonderful salesman to work with and representative of the overall positive experience that I had at Mercedes Smithtown. More

My first Mercedes. Everyone I talked to was friendly. Fritz made sure that the price of the car is exactly where I wanted it. The car was ready when I got there. Doin Everyone I talked to was friendly. Fritz made sure that the price of the car is exactly where I wanted it. The car was ready when I got there. Doing all the paperwork was pain free and speedy. The best experience I have had at any dealership. More

Best thing on4 wheels!! Already in love with my car!!! Valentine is the best car salesman ever, he really went out of his way to help me. I will most definitely purchase anot Already in love with my car!!! Valentine is the best car salesman ever, he really went out of his way to help me. I will most definitely purchase another Mercedes-Benz from here again. More

Fantastic Service by Joe Romeo Joe Tomei is the BEST Service Manager in any industry. I worked for AT&T for twenty years and in all my dealings as a customer or as a service provide Joe Tomei is the BEST Service Manager in any industry. I worked for AT&T for twenty years and in all my dealings as a customer or as a service provider I have never encountered a better example of how to treat customers. Romeo is simply the best and keeps me coming back after 10 years! More

Excellent customer service I went into the Mercedes dealership and had excellent customer service from start to finish. My dealer worked with me to get the car I wanted into my I went into the Mercedes dealership and had excellent customer service from start to finish. My dealer worked with me to get the car I wanted into my price range. The dealer was professional and helpful the whole time with no pressure to buy the car. Mercedes of Smithtown has the best sales and service people you will find in the country hands down. EXCELLENT EXPERIENCE and EXCELLENT CUSTOMER SERVICE. More

Elite Dealership The service element and professionalism goes way beyond at this dealership. Paul DeMicco has been my go to guy for years. This is my 7th MB and I woul The service element and professionalism goes way beyond at this dealership. Paul DeMicco has been my go to guy for years. This is my 7th MB and I wouldn't ever think about anywhere else. More

Culture My wife is in love with Mercedes-Benz of Smithtown. She actually looks forward to going there because everyone is so pleasant to her and she gets extr My wife is in love with Mercedes-Benz of Smithtown. She actually looks forward to going there because everyone is so pleasant to her and she gets extreme service. With each visit, she comes home with stories of how enjoyable her time at the dealership was that day. These are great people who know what they are doing, have a sincere desire to provide the best experience and who appreciate their customers. There’s never a sales pitch and you never feel like it’s a business transaction nor an attempt for the dealership to make money. Not sure how they’ve done it but they’ve established a culture of caring and appreciation here that you feel with every encounter. Congratulations to everyone at Mercedes-Benz of Smithtown. You have achieved something special there that is recognized and appreciated by your customers. Special thanks to Steve Golden, Rob Picone and Joe Romeo. More