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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,027 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,027 reviews

May 21, 2018

The best dealership The best experience in buying a car. I trusted dealership. They set the expectations and went above and beyond. I felt special and would highly recomm More

by Hender11950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Joe Romeo , Vic Castagna
May 23, 2018 -

Mercedes-Benz of Smithtown responded

We're so glad that Steve, Joe, and Vic were able to make you feel like the valued customer that you are! We hope to continue to impress you with our services in the future! Please visit us again or reach out if you are in need of any further assistance or when your vehicle is in need of its first service!

May 21, 2018

Very straightforward easy transaction. Mr. Stein made the process very simple. Negotiated deal parameters over the phone and stuck to them. That was very important to me coming from 60 mile More

by Rfer1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Stein
May 22, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for coming to Mercedes-Benz of Smithtown for your car-buying needs! It's great that Justin ensured that your experience was so quick, smooth, and efficient! We hope that you are enjoying your new vehicle!

May 21, 2018

Service Everything was smooth ,sales and service department was so helpful to address my concerns.I highly recommend them... Cemil Koray Turksonmez... Thank More

by 5151
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Locanthi, Norman Eckman, Fritz Jean , Joe Romeo , Adnan Baig
May 23, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for your recommendation! We're so glad that we were able to be of assistance to you! Please let us know if we are able to help you any further in the future!

May 21, 2018

Professional Paul DeMicco was very professional through out the entire process. One thing about this location is how the entire team is nice and go above and beyon More

by Mensah101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Paul DeMicco, Rich Coviello, Bill Glennon
May 23, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for your kind words! It means so much to us to know that you were so appreciative of the experience that the team provided for you, as we strive to satisfy each of our customers to the highest extent. We appreciate your recommendation greatly, and we hope you enjoy your new vehicle! Please let us know if there is anything else we may do for you in the future.

May 21, 2018

Very good service Great service and friendly people in sales office and service department .Romeo was very good and Peter as a salesman was excellent. Great job guys. More

by Jules 60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Langlois, Joe Romeo , Adnan Baig
May 23, 2018 -

Mercedes-Benz of Smithtown responded

It makes us so happy to hear that Joe, Peter, and the rest of the team were able to offer you with such great service! We thank you for your recommendation, and we hope to continue to impress you with our work in the future!

May 20, 2018

My first Mercedes Benz-e400 Coupe Great experience at Smithtown Mercedes Benz with Valentine, Adnan, and staff. Very accomodating, attentive, and responsive. Thanks again. I love my More

by Cg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig , Valentine Horvath IV
May 21, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations on your new vehicle! We are so glad that Valentine, Adnan, and the team were able to help you leave with such a great vehicle, and that they made your entire experience so pleasantly smooth! We hope to see you again once your coupe is ready for service!

May 17, 2018

Great Job I had a great experience with this dealership and Val. From entering the dealership to driving away with my car it was a completely pleasurable experi More

by Stacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna , Valentine Horvath IV
May 21, 2018 -

Mercedes-Benz of Smithtown responded

Hi Stacy, We're so pleased to hear that you had such a positive experience with Valentine and Vic from start to finish! We hope you are enjoying your new vehicle, and we hope to see you again once it is ready for its first service!

May 16, 2018

New Car Review After working with Fritz Jean to get my new Mercedes, I can honestly say that I had one of the most pleasurable car purchasing experiences in quite so More

by carreview
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean
May 18, 2018 -

Mercedes-Benz of Smithtown responded

Hi there, Thanks for taking the time to share your awesome car-buying experience with Fritz! It makes us so happy to hear that he solely aimed to provide you his attention and assistance, and ultimately was concerned about ensuring that you walked out fully satisfied. We hope that you are loving your new vehicle. Please let me know if there is anything else that we may do for you.

May 16, 2018

My first Mercedes. Everyone I talked to was friendly. Fritz made sure that the price of the car is exactly where I wanted it. The car was ready when I got there. Doin More

by D kap
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt McMahon , Fritz Jean
May 16, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations on your first Mercedes-Benz! We are so glad that we were able to be a part of your car-buying experience, and it's so great to hear that Fritz ensured that your visit was so efficient! If you have any further questions or concerns, feel free to reach out. We would love to help in any way possible!

May 22, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for sharing your experience! It's awesome to hear that Fritz was so accommodating during your recent experience to ensure that you were able to leave with not only a new car, but with a great deal as well! We hope you enjoy your new vehicle, and we hope that you will join us again for your future automotive needs.

May 15, 2018

Fantastic Service by Joe Romeo Joe Tomei is the BEST Service Manager in any industry. I worked for AT&T for twenty years and in all my dealings as a customer or as a service provide More

by WAN Excel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Romeo
May 16, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for taking the time to leave this kind review. Joe will be so pleased to know of the impact that he has made on your experiences here at Mercedes-Benz of Smithtown. We appreciate your loyalty to our dealership, and we hope that Joe and the team may continue to provide you with extraordinary services for years to come.

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