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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

May 12, 2018

Great job MB SMITHTOWN does good work. Been with them since 1988. You don't continue with a company if they don't do the job. Highly recommend. More

by Iran schwartz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Rob Picone
May 14, 2018 -

Mercedes-Benz of Smithtown responded

Hi Iran, We are so grateful for your loyalty to our dealership since 1988. It makes us so happy to know that we have been able to provide you with consistent, quality service for the past three decades, and we hope to continue to do so for years to come! Thank you for your confidence in Mercedes-Benz of Smithtown!

May 11, 2018

windshield camera adjustment needed a new windshield. Had it replaced at Safelight glass but they couldn't program the camera. brought to Mercedes dealership. they handled it no p More

by 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Rich Coviello, Rich Werner, Valentine Horvath IV
May 14, 2018 -

Mercedes-Benz of Smithtown responded

We do believe that our service team is really skilled in their work, so it's great that they were able to help you out in programming your camera. We hope that you will think of us in the future for your automotive needs!

May 11, 2018

Nick, Joe, Vic & Matt Professional, knowledgeable.......this team makes it so easy to buy a new car. Nick Malena, Joe Graziadei, Vic Castagna and Matt McMahon. Thanks for a More

by Cm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Graziadei, Nick Malena , Vic Castagna
May 14, 2018 -

Mercedes-Benz of Smithtown responded

Hi there, Thanks for taking the time to leave us this review. We're so pleased that Nick, Joe, Vic, and Matt were able to make your recent car-buying experience such a hassle-free one! We hope you are enjoying your new vehicle. Please let us know if there is any further assistance we may offer you in the future.

May 11, 2018

Service Love Mercedes of Smithtown. Always the best service. My service advisor Joe Baumgarten is one of the best there is . Always makes sure all is good fro More

by Laura0873
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The rare occasions Joe is not in, my next go to guy is Rob Piccone. Great guy always helpful! , Joe Baumgarten
May 14, 2018 -

Mercedes-Benz of Smithtown responded

Hi Laura, It makes us so happy to know that you are so confident in Joe and Mercedes of Smithtown. We are pleased that he is consistently able to take such good care of you during your visits! We look forward to continuing to work with you in the future!

May 10, 2018

Satisfied Customer Like the saying goes “Third time is a charm”. I had met with Fritz Jean twice before and I had called him to try and price a car over the phone, but w More

by AnaSantiago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Rich Werner, Adnan Baig
May 14, 2018 -

Mercedes-Benz of Smithtown responded

Hi Ana, Thanks so much for sharing your experience with us. We're so glad that Fritz was so helpful to you throughout your entire vehicle search, and that you were ultimately able to finalize your decision on your third visit! We hope you are enjoying your new vehicle. If you need any further questions or assistance, please do not hesitate to ask.

May 09, 2018

Always on target with Rob Picone & Rick Gonzalez Can't say enough. The Mercedes Benz team at Smithtown is the best. Especially Rob Picone and Rick Gonzalez. That's what makes the staff at MBofSmitht More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Rick Gonzalez
May 11, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for taking the time to leave this review. We are so glad that your experience with Rob and Rick has led you to think so highly of Mercedes-Benz of Smithtown. We hope that you will proceed to confide in the team for each of your automotive needs.

May 09, 2018

Very Happy With My Purchase After going through the trauma of having a car accident the last thing one wants to do is buy a car & deal with a car salesman. Fortunately for me, Va More

by MissSa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig , Valentine Horvath IV
May 11, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for taking the time to share your experience with us! It means so much to us to know that we were able to turn such a negative experience into one more positive. We are so glad that you are okay after the incident, and that Valentine was able to ease the process and take such good care of your needs. We hope you enjoy your first Mercedes-Benz! Drive safe!

May 09, 2018

The Easy Way to Buy! I have known Fritz Jean for over Ten years. As he moved to this dealership, I followed him. We had done three deals prior to this current one. He i More

by Squirrel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Adnan Baig
May 09, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for this awesome review! It's amazing that you are so confident in Fritz and that you have been for more than a decade now! We are so glad that he has consistently been able to meet your expectations and satisfy your automotive needs; and that he and Adnan made sure that your entire experience was nothing short of enjoyable! We're thrilled that you are enjoying your new Cabriolet, and we appreciate your kind words! We look forward to working with you again next time!

May 09, 2018

MB purchase This was the second time I purchased a car from Jeff Marshall and as always he took his time to answer questions and work with me and the budget I was More

by AstrosWSC2017
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Marshall
May 11, 2018 -

Mercedes-Benz of Smithtown responded

It's great that you have so much trust in Jeff! We're so glad that he is so helpful in accommodating your needs! Congratulations on your new vehicle! We hope that you are enjoying it!

May 09, 2018

Mercedes Purchase Experience Very warm patient and accommodating salesperson. Did not feel pressure at all. Extremely informative and great conversational skill. The reason we pur More

by Cmoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzalez , Vic Castagna
May 11, 2018 -

Mercedes-Benz of Smithtown responded

It brings us so much joy to know that Rick played such a valuable role in your Mercedes-Benz purchase because we know that he helped you to make a great decision! We appreciate your recommendation, and he will be so happy to hear of your review! Feel free to reach out if you have any further questions or concerns!

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