Mercedes-Benz of Smithtown

Excellent customer service I went into the Mercedes dealership and had excellent customer service from start to finish. My dealer worked with me to get the car I wanted into my I went into the Mercedes dealership and had excellent customer service from start to finish. My dealer worked with me to get the car I wanted into my price range. The dealer was professional and helpful the whole time with no pressure to buy the car. Mercedes of Smithtown has the best sales and service people you will find in the country hands down. EXCELLENT EXPERIENCE and EXCELLENT CUSTOMER SERVICE. More

Elite Dealership The service element and professionalism goes way beyond at this dealership. Paul DeMicco has been my go to guy for years. This is my 7th MB and I woul The service element and professionalism goes way beyond at this dealership. Paul DeMicco has been my go to guy for years. This is my 7th MB and I wouldn't ever think about anywhere else. More

Culture My wife is in love with Mercedes-Benz of Smithtown. She actually looks forward to going there because everyone is so pleasant to her and she gets extr My wife is in love with Mercedes-Benz of Smithtown. She actually looks forward to going there because everyone is so pleasant to her and she gets extreme service. With each visit, she comes home with stories of how enjoyable her time at the dealership was that day. These are great people who know what they are doing, have a sincere desire to provide the best experience and who appreciate their customers. There’s never a sales pitch and you never feel like it’s a business transaction nor an attempt for the dealership to make money. Not sure how they’ve done it but they’ve established a culture of caring and appreciation here that you feel with every encounter. Congratulations to everyone at Mercedes-Benz of Smithtown. You have achieved something special there that is recognized and appreciated by your customers. Special thanks to Steve Golden, Rob Picone and Joe Romeo. More

Great job MB SMITHTOWN does good work. Been with them since 1988. You don't continue with a company if they don't do the job. Highly recommend. MB SMITHTOWN does good work. Been with them since 1988. You don't continue with a company if they don't do the job. Highly recommend. More

Nick, Joe, Vic & Matt Professional, knowledgeable.......this team makes it so easy to buy a new car. Nick Malena, Joe Graziadei, Vic Castagna and Matt McMahon. Thanks for a Professional, knowledgeable.......this team makes it so easy to buy a new car. Nick Malena, Joe Graziadei, Vic Castagna and Matt McMahon. Thanks for all your help! More

Service Love Mercedes of Smithtown. Always the best service. My service advisor Joe Baumgarten is one of the best there is . Always makes sure all is good fro Love Mercedes of Smithtown. Always the best service. My service advisor Joe Baumgarten is one of the best there is . Always makes sure all is good from the time I arrive until the service is complete. More

windshield camera adjustment needed a new windshield. Had it replaced at Safelight glass but they couldn't program the camera. brought to Mercedes dealership. they handled it no p needed a new windshield. Had it replaced at Safelight glass but they couldn't program the camera. brought to Mercedes dealership. they handled it no problem and right away. Should have just brought the car to them in the first place to replace the windshield. More

Satisfied Customer Like the saying goes “Third time is a charm”. I had met with Fritz Jean twice before and I had called him to try and price a car over the phone, but w Like the saying goes “Third time is a charm”. I had met with Fritz Jean twice before and I had called him to try and price a car over the phone, but we were not able to close a deal until 5/8/17. I believe my brief conversation with Steven Godden and Fritz finding the Luna Blue loaner helped. He was patient and answered my questions. I even asked for his cell# because I told him I would be calling if something goes wrong. He gave me his # and said no problem call me any time. More

The Easy Way to Buy! I have known Fritz Jean for over Ten years. As he moved to this dealership, I followed him. We had done three deals prior to this current one. He i I have known Fritz Jean for over Ten years. As he moved to this dealership, I followed him. We had done three deals prior to this current one. He is a pleasure to deal with. He knows his cars and suggested a model suited to my needs and budget. It was that easy. I am delighted with my new cabriolet. Adnan professionally handled the financial part, completing the deal. I was impressed again by the staff’s determination to make it easy for me at every step. The showroom is beautiful, and you are warmly greeted when you arrive. Leave it to the pros there to make purchasing as easy as it can be. More

MB purchase This was the second time I purchased a car from Jeff Marshall and as always he took his time to answer questions and work with me and the budget I was This was the second time I purchased a car from Jeff Marshall and as always he took his time to answer questions and work with me and the budget I was working with More