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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,026 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,026 reviews

May 09, 2018

Mercedes Purchase Experience Very warm patient and accommodating salesperson. Did not feel pressure at all. Extremely informative and great conversational skill. The reason we pur More

by Cmoney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Gonzalez , Vic Castagna
May 11, 2018 -

Mercedes-Benz of Smithtown responded

It brings us so much joy to know that Rick played such a valuable role in your Mercedes-Benz purchase because we know that he helped you to make a great decision! We appreciate your recommendation, and he will be so happy to hear of your review! Feel free to reach out if you have any further questions or concerns!

May 09, 2018

Very Happy With My Purchase After going through the trauma of having a car accident the last thing one wants to do is buy a car & deal with a car salesman. Fortunately for me, Va More

by MissSa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Baig , Valentine Horvath IV
May 11, 2018 -

Mercedes-Benz of Smithtown responded

Thank you so much for taking the time to share your experience with us! It means so much to us to know that we were able to turn such a negative experience into one more positive. We are so glad that you are okay after the incident, and that Valentine was able to ease the process and take such good care of your needs. We hope you enjoy your first Mercedes-Benz! Drive safe!

May 09, 2018

Always on target with Rob Picone & Rick Gonzalez Can't say enough. The Mercedes Benz team at Smithtown is the best. Especially Rob Picone and Rick Gonzalez. That's what makes the staff at MBofSmitht More

by vasiejo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Rick Gonzalez
May 11, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for taking the time to leave this review. We are so glad that your experience with Rob and Rick has led you to think so highly of Mercedes-Benz of Smithtown. We hope that you will proceed to confide in the team for each of your automotive needs.

May 08, 2018

Purchase on a vehicle The sales and service people are great. The waiting period is pretty quick. Waiting room great coffee, tea water and soft drinks etc. Very friendly en More

by Milster27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Bhumitra, Nick Malena , Joe Romeo , Adnan Baig
May 09, 2018 -

Mercedes-Benz of Smithtown responded

We are so pleased to hear that your overall experience- with our team, waiting time, and waiting area- was so pleasant! We hope to continue to satisfy your automotive needs in the future! Safe travels!

May 08, 2018

Wonderful I was referred to Fritz by another one of his very happy customers. He was professional, responsive, and a pleasure to work with though out the whole More

by kmcassella
Recommend Dealer
Yes
Employees Worked With
Matthew McMahon, Fritz Jean , Adnan Baig
May 09, 2018 -

Mercedes-Benz of Smithtown responded

We appreciate you giving Fritz and Mercedes-Benz of Smithtown a chance, and we are so pleased that we did not fail to meet your expectations! We are so happy that you are enjoying your new car! If there is anything else we can do for you, please do not hesitate to reach out, as we would love to help!

May 07, 2018

Good Vibes Dealer This dealership and Fritz Jean were extremely friendly, easy and up front. They explained everything to me and I felt like we both won when we closed More

by candygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The person who explained the car to me was exceptional. Unfortunately I did not get his name., Fritz Jean , Vic Castagna
May 09, 2018 -

Mercedes-Benz of Smithtown responded

It's awesome to hear that Fritz was so helpful and informative to you during your experience! It's so important that our guests are fully knowledgeable about their options and their vehicle selection to ensure that they make the right choice! It definitely was a win-win, as we strive to attain customer satisfaction, and we are so pleased that we were able to fulfill your needs and expectations! We look forward to working with you again once your vehicle is ready for service!

May 07, 2018

New Purchase Review Jason Tekin was an absolute pleasure to work with, he is extremely knowledgeable and very professional. I would highly recommend him to anyone looking More

by Rob Capocci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Tekin
May 08, 2018 -

Mercedes-Benz of Smithtown responded

Hi Rob, We're so glad to hear that Jay was so helpful during your recent car-buying experience! We appreciate your recommendation, and we hope to see you when your vehicle is ready for its first service.

May 07, 2018

Always Professional Top dealer - Professional, accomdating, and know their stuff. I drive 45 minutes from the East End and wouldn’t go anywhere else. I even hold off my More

by Uncle G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Ray Davino
May 08, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for taking the time to leave us this review! It makes us feel great to know that you are so confident and loyal in our services that you would travel the extra mile just to work with us! We hope that we are able to continue to maintain your expectations in the future!

May 04, 2018

The best! Come down and see Valentine for a fun car buying e Its like I bought my car from a friend. When I first got there they didn't have it in stock but valentine went and located one out of state for me tha More

by Selfmade91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
May 07, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for the great review! We're pleased that Valentine was able to go above and beyond for you to help you find exactly what you were looking for! We're so glad that you love your new car! Drive safe!

May 03, 2018

Always great service. I bought my SL550 new in 2013. This is the the fourth Mercedes that I have purchased from this dealership. I have owned other brand cars and can hone More

by Trinky619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Vella, Joe Romeo
May 07, 2018 -

Mercedes-Benz of Smithtown responded

Thanks for being such a loyal customer for all of these years! We appreciate that you have confided in us for your car-buying and service needs, and we're so glad that we have been able to consistently meet your expectations! We hope that Joe, Bob, and the team continue to impress you for many more years to come.

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