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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

May 01, 2018

Outstanding A buying experience that was exceptional overall. The MB of Smithtown team, especially Mr. Horvath, were honest and straightforward with everything I More

by Nicholaskbrown94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
May 02, 2018 -

Mercedes-Benz of Smithtown responded

Hi Nicholas, We're so glad that Valentine and the team assured that you had a helpful and overall positive car-buying experience! It's great that you are confident in our services, and we look forward to continuing to do business with you! Enjoy your new vehicle and drive safe.

April 30, 2018

Great Service Adviser Rob Picone has always been accommodating, friendly and concerned with pleasing a client. I am very pleased to have him as my service advisor! I woul More

by Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Justin Stein
May 01, 2018 -

Mercedes-Benz of Smithtown responded

Hi Sandi, We're so glad that Rob was so helpful, accommodating, and able to prove you with such a positive experience. We appreciate the recommendation, and we hope to work with you again in the future.

April 30, 2018

Incredible experience! Extremely Satisfied Incredible buying Experience! Extremely Satisfied! We were impressed by the overall level of Professionalism and knowledge! Our Salesperson - Steve Go More

by Kmeyer0415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Joe Graziadei, Vic Castagna
May 01, 2018 -

Mercedes-Benz of Smithtown responded

We're so pleased to know that Steven and the team were able to offer you such a satisfactory experience overall! Congratulations on your new vehicle! We hope you will return to us once it is ready for its first service!

April 30, 2018

A wonderful experience. Staff was very helpful. They made the experience enjoyable. The staff answered all our questions. They were friendly and spent a lot of time with us. More

by Ams
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Adnan Baig
May 01, 2018 -

Mercedes-Benz of Smithtown responded

It's great to hear that the team was so helpful and attentive during your recent visit! We hope they helped you to find everything that you were looking for and, we hope to work with you again in the future.

April 30, 2018

Service department Gave me a choice to pick up package for 3 services at 1750.00 good for 3 years . Ray was informative and helpful with my decision More

by 21 joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
May 01, 2018 -

Mercedes-Benz of Smithtown responded

It's so great to hear that Ray was able to guide you in your decision! If you have any further questions or concerns, please do not hesitate to reach out. We would love to help! Thanks!

April 30, 2018

Pre paid maintenance contract My Service Advisor( Ray D) worked with me over the phone to set up my new prepaid maintenance plan and was able to apply the coupon as well. This sav More

by Compliance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
May 01, 2018 -

Mercedes-Benz of Smithtown responded

It's so great to hear that Ray was able to help you get everything set up without even having to leave the comfort of your own home! We're so glad that he was of so much assistance to you! We hope to work with you again soon.

April 27, 2018

Outstanding service! My experience at Mercedes-Benz of Smithtown was Excellent! Nick Malena was professional, knowledgeable and courteous. I will definitely recommend Mer More

by Sandra mcparlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Malena
Apr 30, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for your feedback and recommendation, Sandra! We're so glad that you had a great car-buying experience with Nick and Smithtown Mercedes-Benz altogether. We hope you will trust us again with your future automotive needs.

April 26, 2018

Excellent Rob,is great.I drive 70 miles each way to buy and have my cars serviced.Would never think of going anywhere else.Thank you for being so nice. More

by Dr Trivlis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone
Apr 26, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for your confidence and loyalty in Rob and our services! It's so great that you have been willing to travel all this way to work with us! Rob will be so pleased to hear of your feedback! See you soon!

April 26, 2018

Great Experience I had gone to 3 Mercedes dealerships looking for a convertible. I went to Smithtown Mercedes and was very satisfied with my entire experience. I had q More

by Evelyn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Valentine Horvath IV
Apr 30, 2018 -

Mercedes-Benz of Smithtown responded

Hi Evelyn, We're so glad to hear that you were able to find what you were looking for at Smithtown Mercedes-Benz, with the help of Valentine and Matt. It's great to hear that they provided you with all of the answers that you needed to ultimately create and awesome car-buying experience. We hope you enjoy your new convertible and that you will join us again for future purchases or other automotive services.

April 25, 2018

Wonderful and quick Shelly Bhumrita was wonderful along with Vic Catania . This is my 5 mb and I absolutely love going there ! Great service and fast and easy More

by Lisa W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Bhumitra, Vic Castagna
Apr 26, 2018 -

Mercedes-Benz of Smithtown responded

Hi Lisa, Congratulations on #5 and thank you for being a returning customer! We're so glad that you feel confident enough in our service to continue choosing us and that Shelly and Vic did not let you down this time around! Enjoy your new vehicle!

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