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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,026 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,026 reviews

May 02, 2018

Amazing first buy Bought my first Mercedes last week and it couldn’t have been any easier. Valentine Horvath was friendly and professional and got me exactly what I was More

by Bcotiaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna , Valentine Horvath IV
May 02, 2018 -

Mercedes-Benz of Smithtown responded

Congratulations on your new Mercedes-Benz! We're so glad that Valentine was able to help you in finding your perfect new vehicle! We look forward to working with you again in the future and welcome you to join us once your car is ready for its first service.

May 01, 2018

Outstanding A buying experience that was exceptional overall. The MB of Smithtown team, especially Mr. Horvath, were honest and straightforward with everything I More

by Nicholaskbrown94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
May 02, 2018 -

Mercedes-Benz of Smithtown responded

Hi Nicholas, We're so glad that Valentine and the team assured that you had a helpful and overall positive car-buying experience! It's great that you are confident in our services, and we look forward to continuing to do business with you! Enjoy your new vehicle and drive safe.

May 01, 2018

Held my car for purchase Good customer service. I was satisfied with my purchase. Justin held my car for two weeks prior to my purchase, and to that, I am thankful. More

by nasirk5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stein
May 02, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for the positive review. We're so glad that Justin was able to do what he could to assure that you got the car that you wanted! Enjoy your new vehicle and drive safe!

May 01, 2018

Valentine help me find the car I been waiting for I came to the dealer looking for a e400 I was happy with the look of the car but still unsure but salesman valentine who was helping told me he has s More

by Sleek63s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna , Valentine Horvath IV
May 02, 2018 -

Mercedes-Benz of Smithtown responded

Thanks for taking the time to share your experience with us! We're so pleased to hear that Vic helped you find the perfect car for you, though you initially had something else in mind! We're so glad that we could offer you a positive car-buying experience! Please enjoy and let us know if you ever need any further answers or assistance!

April 30, 2018

Incredible experience! Extremely Satisfied Incredible buying Experience! Extremely Satisfied! We were impressed by the overall level of Professionalism and knowledge! Our Salesperson - Steve Go More

by Kmeyer0415
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Joe Graziadei, Vic Castagna
May 01, 2018 -

Mercedes-Benz of Smithtown responded

We're so pleased to know that Steven and the team were able to offer you such a satisfactory experience overall! Congratulations on your new vehicle! We hope you will return to us once it is ready for its first service!

April 30, 2018

A wonderful experience. Staff was very helpful. They made the experience enjoyable. The staff answered all our questions. They were friendly and spent a lot of time with us. More

by Ams
Recommend Dealer
Yes
Employees Worked With
Fritz Jean , Adnan Baig
May 01, 2018 -

Mercedes-Benz of Smithtown responded

It's great to hear that the team was so helpful and attentive during your recent visit! We hope they helped you to find everything that you were looking for and, we hope to work with you again in the future.

April 30, 2018

Great Service Adviser Rob Picone has always been accommodating, friendly and concerned with pleasing a client. I am very pleased to have him as my service advisor! I woul More

by Sandi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Picone, Justin Stein
May 01, 2018 -

Mercedes-Benz of Smithtown responded

Hi Sandi, We're so glad that Rob was so helpful, accommodating, and able to prove you with such a positive experience. We appreciate the recommendation, and we hope to work with you again in the future.

April 30, 2018

Service department Gave me a choice to pick up package for 3 services at 1750.00 good for 3 years . Ray was informative and helpful with my decision More

by 21 joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
May 01, 2018 -

Mercedes-Benz of Smithtown responded

It's so great to hear that Ray was able to guide you in your decision! If you have any further questions or concerns, please do not hesitate to reach out. We would love to help! Thanks!

April 30, 2018

Pre paid maintenance contract My Service Advisor( Ray D) worked with me over the phone to set up my new prepaid maintenance plan and was able to apply the coupon as well. This sav More

by Compliance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
May 01, 2018 -

Mercedes-Benz of Smithtown responded

It's so great to hear that Ray was able to help you get everything set up without even having to leave the comfort of your own home! We're so glad that he was of so much assistance to you! We hope to work with you again soon.

April 27, 2018

Outstanding service! My experience at Mercedes-Benz of Smithtown was Excellent! Nick Malena was professional, knowledgeable and courteous. I will definitely recommend Mer More

by Sandra mcparlin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Malena
Apr 30, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for your feedback and recommendation, Sandra! We're so glad that you had a great car-buying experience with Nick and Smithtown Mercedes-Benz altogether. We hope you will trust us again with your future automotive needs.

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