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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

April 25, 2018

First-Class Transaction! I was treated like a VIP at Smithtown Mercedes-Benz. Valentine Horvath is the man to see. He found the car of my dreams at an affordable price. High More

by DBELL114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Duffy was very knowledgeable about the specs and answered all questions politely. Communicated in a very professional way. , Valentine Horvath IV
Apr 25, 2018 -

Mercedes-Benz of Smithtown responded

We're thrilled to hear that Valentine helped you to find your dream car and provided you with such great service! We hope that you are enjoying your new vehicle, and welcome you to join us again once it is ready for its first service!

April 25, 2018

Service department He has been given me excellent service man Very polite and kindly order my ignition key Next day around 10 am my ignition key arrived At Smithto More

by Fyanik58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Werner
Apr 26, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for sharing your experience. Rich and the team will be so delighted to hear of your feedback. We are glad you are so pleased with your service visit!

April 24, 2018

Five Stars from Me! Val helped me though every step of picking my new car. Whether it was picking the model, or going through a million different color options, he was ex More

by Alex.123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Apr 26, 2018 -

Mercedes-Benz of Smithtown responded

Hi Alex, It's so great to hear that Val assisted you so well in selecting the perfect car for you and that he was so informative during the process. We're so pleased that you had such a positive car-buying experience. Congratulations on your new vehicle!

April 24, 2018

Top Notch Service We came into Mercedes Benz of Smithtown knowing we wanted to walk out in a new SUV. We were immediately greeted upon entry and introduced to Fritz Jea More

by Clmarino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Coviello, Fritz Jean , Adnan Baig
Apr 24, 2018 -

Mercedes-Benz of Smithtown responded

Hi there, It's so great to hear how Fritz and the team were able to help you get exactly what you wanted with a good price that you all could agree on. We're so happy for you and your new vehicle, and we hope that you and your daughter are equally enjoying your new goodies from Mercedes-Benz of Smithtown! Thanks so much for your confidence in our dealership. We look forward to working with you again next time.

April 24, 2018

Great Experience!!! I visited many dealerships and this dealership gave me the best price first. My sales consultant Nick Malena was honest and an all around great guy. More

by Pdella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Graziadei, Nick Malena
Apr 24, 2018 -

Mercedes-Benz of Smithtown responded

We're so glad to hear that you had such a great experience with Nick during your latest car-buying trip and that Mercedes-Benz of Smithtown was able to provide you with an unbeatable deal. We appreciate your confidence in our team and we can't wait to help you find your next car!

April 24, 2018

No hassle trade in and buying experience I am not a professional reviewer and this is my first experience buying from this dealership. The salesman Valentine Horvath was utterly professional, More

by termite01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna , Valentine Horvath IV
Apr 26, 2018 -

Mercedes-Benz of Smithtown responded

Welcome to Mercedes-Benz of Smithtown! We're so glad to hear that your first experience with Valentine, Vic, and the company in general was so hassle-free and that you left so content! It's great that we were able to help you out with your trade-in and reach a satisfactory consensus. If you have any automotive needs in the future, we would love for you to reach out so we may help you out again. Thanks!

April 23, 2018

Check Engine light The problem was diagnosed quickly and I received a phone call from my service rep (Joe Romeo) with details regarding the need to replace the thermosta More

by SixSigma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Romeo
Apr 24, 2018 -

Mercedes-Benz of Smithtown responded

Hi there, We're so glad to hear that Joe was able to so smoothly diagnose the issue and solve the matter within a timely fashion. It's great that he took such great care of you during your service. We hope that you think of us again next time!

April 23, 2018

Very Satisfying Experience Just picked up my fifth straight Mercedes from Smithtown. Clearly I keep coming back because of the excellent service while owning the car. This ti More

by Steve F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Peter Langlois, Joe Baumgarten, Vic Castagna
Apr 24, 2018 -

Mercedes-Benz of Smithtown responded

Hi Steve, We just wanted to quickly express our gratitude for your confidence in Mercedes-Benz of Smithtown and our team. Thank you so much for your loyalty and for allowing us to take part in your car-buying experiences. We're so glad that this past visit did not fall short of your expectations, and we hope to continue working with you for years to come.

April 21, 2018

Perfect Very professional. Smooth process. Treated like royalty. Steve and Vic were a pleasure to work with Like family. Not the first vehicle I purchased More

by Big eagle
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Godden, Vic Castagna
Apr 23, 2018 -

Mercedes-Benz of Smithtown responded

Hi there, Thanks so much for being so confident in Steve, Vic, and the Mercedes-Benz of Smithtown team. We are glad that they have been able to consistently provide you with quality service during your past visits. We hope to continue working with you in the future.

April 20, 2018

Review The service you provided as excellent.The information we needed was easy to understand.We had lots of queations and all of them were answerd. More

by neuhausen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stein
Apr 23, 2018 -

Mercedes-Benz of Smithtown responded

Hi there, We're pleased to hear that Justin was able to be so informative in your car-buying experience and that you are so content with the service he was able to offer you. We appreciate you taking the time to leave us this review. Safe travels!

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