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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

April 17, 2018

Outstanding We always have s pkeasent and professional experience when visiting Mercedes of Smithtown Our Sales Rep Tim Di Miccio made leasing our GLC300 bith e More

by Maddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul DeMicco, Rich Coviello
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Hi Maddy, We're so glad to hear that our staff was able to accommodate to each of your needs and provide you with the expertise needed to make your experience a great one! We hope to see you again soon. Regards, Mercedez-Benz of Smithtown

April 17, 2018

Always treated like family ! Always treated like family & with respect Peter Langlois is a caring and knowledgeable representative . who worked with me until I had purchased th More

by musicman154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Riedel, Peter Langlois, Andy Schleiffelder, Rob Picone, Ray Davino, Vic Castagna
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Hi there, Thank you for being so confident in our dealership and its staff! We are glad that our employees are always able to offer you top-notch service! We appreciate your kind review and hope to see you again in future visits! Regards, Mercedez-Benz of Smithtown

April 17, 2018

Repairs Although I’m not pleased there has been issues with my viehcle less then 5 months of owning it I am super impressed with the service department At Smi More

by Smitty23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelly Bhumitra, Ray Davino
Apr 18, 2018 -

Mercedes-Benz of Smithtown responded

Thanks so much for your recommendation! We are so glad that our staff has gone above and beyond to provide you with excellent service and thrilled to know that you are so pleased with our business. We hope to continue working with you in the future. Regards, Mercedez-Benz of Smithtown

April 14, 2018

very prompt and courteous, always keeping me informed The dealership at Smithtown Mercedes is excellent. The service manager ensured my car was completed in less then 2 hours and to my satisfaction, the w More

by paulzie12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Vella
Apr 16, 2018 -

Mercedes-Benz of Smithtown responded

Hello, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that you had a positive experience with the service of your vehicle. We look forward to seeing you again when your vehicle is ready for its next service. Sincerely, Mercedes-Benz of Smithtown

April 13, 2018

Good to be back at Smithtown Mercedes We enquired about the B electric, and Justin responded within minutes on line. In a snowstorm, on a Saturday, he had the car out and ready for our t More

by Licious
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Stein, Adnan Baig
Apr 16, 2018 -

Mercedes-Benz of Smithtown responded

Hello, Thank you for the kind review and the 5-star rating! Our #1 priority is that our customers have a positive experience at our dealership. Justin will be thrilled to hear of your review and Congratulations on your new car! Sincerely, Mercedes-Benz of Smithtown

April 12, 2018

Always Satisfied Every time I have been to this dealership, I have been treated like royalty. They have gone out of their way to accommodate me, in every situation! More

by heliowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Davino
Apr 16, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for your time and feedback. We are always pleased to hear from our loyal customers! We look forward to seeing you again for another great service experience! In the meantime, please let Ray know if there is anything we can do for you. Sincerely, Mercedes-Benz of Smithtown

April 11, 2018

Absolutely the best dealer We met Shelly Bhumitra when we were introduced to him by the very nice lady you meet when you arrive- Janet. This man did so much to help us and find More

by Benz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet I beleive, the lady who greets new people. She remebered our name every visit always with a smile, Shelly Bhumitra, Adnan Baig
Apr 13, 2018 -

Mercedes-Benz of Smithtown responded

Hello, Thank you for sharing your experience with us and for recommending are dealership and Shelly to others. We are thrilled to hear that Shelly was a big help on finding the right car that fit your needs. Let us know if you have any questions on your new car. Sincerely, Mercedes-Benz of Smithtown

April 09, 2018

Excellent customer service From the time we walked into the dealership Ricky and the rest of the MB of Smithtown staff were incredible. We were greeted with a smile and when Ric More

by Keyma01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gonzalez
Apr 10, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future. Regards, Mercedes-Benz of Smithtown

April 07, 2018

Best of the Best - Ricky Incredible service and the best experience I ever had purchasing a new vehicle. Ricky Gonzalez is a class act, provides exceptional customer service a More

by John Morales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Coviello, Rick Gonzalez
Apr 09, 2018 -

Mercedes-Benz of Smithtown responded

John, thank you for your time and feedback. We are so happy to hear that the very best new car buying experience you have ever had was with us! We look forward to seeing you again when your vehicle is ready for its first service. Enjoy your new car! Regards, Mercedes-Benz of Smithtown

April 07, 2018

Excellent experience!! Our entire experience at this dealership has been fantastic. Our salesman, Valentine, was professional, courteous and honest. He work with us to find More

by Rb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Apr 09, 2018 -

Mercedes-Benz of Smithtown responded

Thank you for providing us with a review of your experience. We are delighted to hear that we were able to match you with the right car and within the price range you were looking for. Have fun showing off your new car! Regards, Mercedes-Benz of Smithtown

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