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Mercedes-Benz of Smithtown

St. James, NY

4.6
1,023 Reviews

630 Middle Country Road

St. James, NY

11780

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Showing 1,023 reviews

March 19, 2018

Amazing Had a great experiance here with best salesperson, Valentine. He made this process very easy and enjoyable! He is the best to deal with and def will b More

by nk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
Mar 19, 2018 -

Mercedes-Benz of Smithtown responded

Dear NK, thank you so much for your kind words. We truly appreciate it!!! We sincerely hope that you enjoy every moment driving your beautiful new MB and look forward to seeing you here at the dealership! If you have any questions about your new car, please feel free to reach out to us at any time! Best, The MBS Sales Team

Mar 19, 2018 -

Mercedes-Benz of Smithtown responded

Hi NK, Thank you for your thoughtful review of our dealership and were delighted to hear that you had a great experience with Valentine. Our goal has always been providing a good experience for all our customers. Thank you, Mercedes-Benz of Smithtown

March 19, 2018

Top of the line service Really happy overall, costumer service, sales and finance. Never have a problem with anything I ask for. Definitely recommended to others. Best serv More

by Tomasz0426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Castagna , Valentine Horvath IV
Mar 19, 2018 -

Mercedes-Benz of Smithtown responded

Dear Tomas: thank you so much for your review. We truly appreciate your feedback and we are glad that you enjoyed your experience with us! :) Sincerely, The MBS Team

Mar 20, 2018 -

Mercedes-Benz of Smithtown responded

Hello Tomasz0426, Thank you for the 5-star rating! We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again. Thank you, Mercedes-Benz of Smithtown

March 19, 2018

Fast after hours emergency tire change A pothole destroyed front passenger side tire. MB roadside assistance was there in under 20 mins to help put the spare on, as the lug wrench bent tryi More

by Kmoeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Schleiffelder, Rob Picone, Ray Davino
Mar 19, 2018 -

Mercedes-Benz of Smithtown responded

Kmoeller, Thank you for your kind words. We are happy to hear that we were able help with the tire replacement on your vehicle. Let us know if you have any other issues. Thank you, Mercedes-Benz of Smithtown

March 18, 2018

My experience was quick & easy. My experience was quick & easy because I called the dealership scheduled an appt. When I got there I was greeted in a timely manner they explained wha More

by Ronstud007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Romeo
Mar 19, 2018 -

Mercedes-Benz of Smithtown responded

Hi Ronstud007, Thank you for sharing your experience with us. Were pleased to hear that our service department was to there help with all your service needs and made it quick and easy for you. Thank you, Merecedes-Benz of Smithtown

March 16, 2018

Customer for Life I have purchased two vehicles at the location (2013 C300 and 2015 C300) and was welcomed both times very graciously. The staff is excellent and Jay Te More

by MuscleSportMag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Tekin
Mar 19, 2018 -

Mercedes-Benz of Smithtown responded

Hello MuscleSportMag, Thank you for the 5-Star rating and for recognizing Jay for the help he provided. Our goal is to provide a great experience for all our customers. Please let us know if you have any questions on your purchase. Thank you, Mercedes-Benz of Smithtown

March 15, 2018

Easy and breezy! Valentine made my experience so easy and fast. I have had very bad experiences in the past and he completely changed that. There was no pressure, he a More

by Danielleeve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valentine Horvath IV
March 14, 2018

Excellent Service Ease with scheduling an appointment with a loaner vehicle. On-time Service. Friendly and knowledgable staff. Bob Vella is an asset to MB of Smithto More

by kmb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Vella
March 13, 2018

The Staff was very courteous, friendly and helpful. Nicholas Molena assisted me in the purchase of my GLA250. He explained every aspect of the purchase in detail. He was explicit, patient and kind. More

by Pearly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Malena , Vic Castagna
March 13, 2018

Jay made purchasing a car an enjoyable experience Last week, my husband and I met with Jay Tekin to discuss buying a certified preowned vehicle. We have been casually looking for the past few months. More

by Lorrie
Recommend Dealer
Yes
Employees Worked With
Jay Tekin
March 13, 2018

Great experience at Smithtown Mercedes I worked with Jay Tekin at Mercedes. He made the experience a breeze and was a pleasure to deal with. Thank you Jay and your team More

by Patconstruction
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Tekin
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