Mercedes-Benz of Smithtown

Wonderful as always Came for service, prompt and honest great communication in explaining Work that needs to be done, work that can wait and fair pricing. Very professio Came for service, prompt and honest great communication in explaining Work that needs to be done, work that can wait and fair pricing. Very professional service advisor, caring and kind. Will be a lifelong “family member” at Smithtown MB!!! Thanks everyone for all that you do!! More

Amazing service My overall experience was amazing. Valentine was very helpful in this whole experience! I would recommend this dealership to anyone. I will forever be My overall experience was amazing. Valentine was very helpful in this whole experience! I would recommend this dealership to anyone. I will forever be a loyal costumer to MB of Smithtown!!!!! More

Above and Beyond We had a bad experience at another local Mercedes dealer, but once we arrived at Mercedes of Smithtown, we knew we were in good hands. From the beginn We had a bad experience at another local Mercedes dealer, but once we arrived at Mercedes of Smithtown, we knew we were in good hands. From the beginning process of looking into different leasing options, to the day of our pick up. From the sales portion of the deal, to finance, everyone was very helpful and explained everything throughly allowing us to ask any question possible. Bob in the service department helped our transition from our previous lease to our new lease by making accommodations to help us transition smoothly. Valentin was there guiding us throughout the whole process, and going above and beyond to make sure this experience was our best at Mercedes. More

Excellent Experience! Just purchased our first car from Mercedes Benz of Smithtown and I have to say it was an absolute pleasure. Valentine Horvath our salesmen was great Just purchased our first car from Mercedes Benz of Smithtown and I have to say it was an absolute pleasure. Valentine Horvath our salesmen was great to deal with. He answered all our questions and worked hard to get us the vehicle and options we wanted. This was no easy task as our GLC 300 Coupe was in high demand. I would give everyone at Mercedes Benz Of Smithtown a 10. I will be returning in a few months when my Audi lease is up to purchase another vehicle. It was so refreshing to be treated so well by a car dealership. We felt like family. Thanks again to all involved and I look forward to seeing you all in a few months. More

Excellent Experience!! Fritz Jean our sales person was the reason why we came to purchase a Mercedes. He was my previous sales person who I dealt with for many years at Infi Fritz Jean our sales person was the reason why we came to purchase a Mercedes. He was my previous sales person who I dealt with for many years at Infiniti. His world-class service and expertise was the reason we made the switch to Mercedes. We were very happy and overjoyed with everything, Fritz did for us and is always a call away he makes everything personal and really cares!! Fritz overall is amazing!! I would also like to take time to say how well the sales manager Bill Glennon treated us. Both Bill and Fritz really went above and beyond to make sure we had the best car buying experience!! A 10 is not even enough of a number to say how our first experience was with Mercedes was. Fritz, Bill, and Smithtown Mercedes, I would rate them 100. It's so refreshing to be treated so highly by a car dealership. We felt like family!! The welcome gift we received was also so wonderful and thoughtful. I have to say I really don't think I could buy another car anywhere else for now on I am solely a Mercedes Benz of Smithtown loyal customer. More

No Service Level Visit this service center for inspection and oil Chang for one year new gle 350. After waiting 20 minutes at service center after giving car to nic Visit this service center for inspection and oil Chang for one year new gle 350. After waiting 20 minutes at service center after giving car to nice attendee, seeing later comer was served by advisor . When finally talk to one advisor, he try to sell service plan for three years and I was not interest, then thing became very unfriendly, end with I went to another dealer , got thing done without any issue . More

Exceptional Buying Experience My husband and I went car shopping and as you know it can sometimes be a tedious task, NOT the case this time. I had the great pleasure of working wi My husband and I went car shopping and as you know it can sometimes be a tedious task, NOT the case this time. I had the great pleasure of working with Fritz Jean, and from the moment he greeted us I knew he was a true professional and that we were in good hands. He was extremely knowledgeable and made our purchasing experience truly seamless. Within 24 hours from the moment we shook hands with Fritz at the front desk, I was behind the wheel of my new Mercedes C300. I was so beyond thrilled with my buying experience, I recommend my good friend Jennifer to Fritz and the next day she purchased her new Mercedes C300. If you are looking for top notch services, professionalism, and a great CAN DO attitude you should call Fritz and make your next purchase through Mercedes - Benz of Smithtown. I would highly recommend him to all of my family and friends. More