Mercedes-Benz of South Austin

Anthony at MB South Austin was a pleasure to work with. He was responsive & communicative, and direct about the process. I would definitely take my vehicle there again. He was responsive & communicative, and direct about the process. I would definitely take my vehicle there again. More

Jose took great care of me and was very professional. I would highly recommend Jose as your South Austin MB Service Consultant I would highly recommend Jose as your South Austin MB Service Consultant More

gerald has helped me before. courteous, quick response , and informative: south austin dealership has great customer service . i was stranded and a tow was arranged. the tow dr courteous, quick response , and informative: south austin dealership has great customer service . i was stranded and a tow was arranged. the tow driver Cody kept in communication and also very courteous. . they are excellent! More

This was my first visit to the dealership and the service was awesome. Mr Watson the service advisor was great. was awesome. Mr Watson the service advisor was great. More

Kaitlyn was the best. She helped me get in and out fast. I’ve never been to a Mercedes dealer before, but I’ll surely visit again for a repair! She helped me get in and out fast. I’ve never been to a Mercedes dealer before, but I’ll surely visit again for a repair! More

Fast and thorough service. Adviser communicated with me very well. Recommend this dealership for your service needs. Adviser communicated with me very well. Recommend this dealership for your service needs. More

I had my first service experience with Anthony and my extended warranty. Anthony took good care of me and kept men informed throughout the entire process. extended warranty. Anthony took good care of me and kept men informed throughout the entire process. More

The place is beautiful and the man helping us was in top giving us updates. giving us updates. More

I visited this dealership to discuss a C43 AMG and a potential trade of my 2024 Audi Q3. The numbers presented did not align and were not clearly explained. I was told I had approximately $15k in negati potential trade of my 2024 Audi Q3. The numbers presented did not align and were not clearly explained. I was told I had approximately $15k in negative equity, despite a lease payoff of around $35k and a trade estimate of $27k. A $5k “Carfax impact” was mentioned for a minor OEM bumper replacement, but no documentation or explanation was provided. When I asked for clarification, I was told Audi leases never have positive equity, which did not seem accurate. Overall, I did not feel the process was transparent or customer-focused, and I decided not to proceed. More

Every single time I bring the vehicles in for service, I remind them to check the tire pressure. And every single time, I show the service rep how the tires are the same pressure when I dropped it off. This remind them to check the tire pressure. And every single time, I show the service rep how the tires are the same pressure when I dropped it off. This recent visit, I told the. Rep twice to have it checked. It was not. Very disappointed. More