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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.4
834 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 834 reviews

April 01, 2022

Our purchasing experience was great. Edward was really great at his work. Really enjoyed everyone's help at Mercedes Benz of South Bay. Thank you to everyone! More

by rshepd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
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Apr 05, 2022 -

Mercedes-Benz of South Bay responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 17, 2022 -

rshepd responded

Thanks to your great customer service and courteous staff, our purchase was a really great experience. Thanks again.

March 31, 2022

MBSB is so professional and you have the best service technician, Pablo Moreno. He always takes excellent care of me every time I am there. He is the reason I keep coming back. I am 5 minutes from MB Bev More

by atrickxoxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Midway Rental Guy....forgot his name. Tall, African American w/grey hair
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Apr 05, 2022 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 29, 2022

Always an excellent customer experience at South Bay. They consistently deliver on services as promised. I’m particular, working with Jacky keeps us coming back here over any other dealer. More

by carmenelisastubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacky Mohl
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Apr 02, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

Pablo is Very friendly, Very knowledgeable, has a prompt response, and has an accurate ETA for job completion that helped to plan my day. More

by LS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo
Report | Print
Apr 02, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 28, 2022

My experience was superior this visit. The advisor Frank was very understanding and professional. Great! More

by Cathy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 02, 2022 -

Mercedes-Benz of South Bay responded

Hi Cathy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2022

Our interaction with Frank Perri was very professional. He is very aware of all the needs of both of our cars and very personable to work with. More

by mcraney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Mar 30, 2022 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

March 25, 2022

Very good customer service friendly and informative very happy with my experience at this location 👍 More

by Iamfranco13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Solis
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Mar 30, 2022 -

Mercedes-Benz of South Bay responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2022

It is very frustrating when not only does the issue not get fixed multiple times, but the service advisor does not return my texts or calls. It's exhausting and I do not plan to return to this dealership i More

by Adie
Recommend Dealer
No
Employees Worked With
Frank
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Mar 28, 2022 -

Mercedes-Benz of South Bay responded

Hi Adie, we appreciate you taking the time to respond. The staff at Mercedes-Benz of South Bay take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

March 23, 2022

The employees that greeted me at the entrance were wonderful The service rep, Frank Perri is thorough. Just excellent! I thank him!! More

by barbkauai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Frank Perri
Report | Print
Mar 26, 2022 -

Mercedes-Benz of South Bay responded

Hi Barbkauai, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

March 23, 2022

My appointment was recognized & expected. Everyone was ready to do business in a very friendly and organized manor. I interfaced with 4 people and it was flawless. Follow up was exactly More

by joanmc8921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niomi
Report | Print
Mar 26, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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