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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.4
858 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 858 reviews

April 22, 2022

The service dept always brings their ‘A’ game. From the minute you drive to the minute you pick up your car the treat you like your a VIP More

by ysuphan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April and Sonia
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Apr 25, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

Great customer service. I tried to buy a car during covid and everywhere there was a crazy markup. This dealership was responsible. More

by Moe D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monika
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Apr 25, 2022 -

Mercedes-Benz of South Bay responded

Hello Moe, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

Frank Perri is simply the best service representative I have ever had over 15 vehicles. Mercedes Benz of South Bay does truly delivers. Great work all around. Highest recommendation. More

by mestres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Apr 25, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

Everyone the minute I got to my appointment were very friendly and helpful.They knew why I was there for and didn’t waste my time.the work was done im the time iwas told it would be done. More

by joegomez5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia
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Apr 25, 2022 -

Mercedes-Benz of South Bay responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2022

I had a great service with Mr. Parker he is very knowledgeable and professional. The valets also are great and the team behind the desk for getting the loaner makes the experience More

by Anne Irvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Parker
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Apr 23, 2022 -

Mercedes-Benz of South Bay responded

Hi Anne, thank you for your kind review; we are happy to pass along your comments to Parker here at Mercedes-Benz of South Bay! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2022

I was uncomfortable this dealer service. No so friendly, this service department , hope better service in future. More

by hongmilee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 23, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for bringing this matter to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

April 20, 2022

I came in for service, everyone was very friendly. I was refered to Frank Perri who was very knowledgeable and explained everything. More

by muirjennifer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Apr 23, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Frank here at Mercedes-Benz of South Bay! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2022

Overall I had a good experience. Everyone was friendly and accommodating. Only issue was the car was not completely cleaned. More

by n10cty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pablo
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Apr 23, 2022 -

Mercedes-Benz of South Bay responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 18, 2022

Service Rep, Brad, was terrific as were interactions with "appointments" and "car loaner" staff. My only disappointment was a post-service test drive was not done by technicians which necessitated an immedia More

by richardssimms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad (service)
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Apr 22, 2022 -

Mercedes-Benz of South Bay responded

Hi, thanks, for leaving us this response. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (310) 513-5300 -- we hope to hear from you soon.

April 18, 2022

The service was over the top excellent. Brad Parker, thee service advisor is super knowledgeable and very professional. My work was finished on time, and the car was spotless when I picke More

by frankrickbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Report | Print
Apr 22, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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