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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.4
840 Reviews
If you're shopping for a new or pre-owned Mercedes-Benz in the South LA area, look no further than Mercedes-Benz of South Bay. Our expansive dealership carries an extensive inventory of new and pre-owned Mercedes-Benz vehicles in the area, and is only a short drive from Long Beach or Hawthorne. Located on the 1 and directly south of Zamperini Field, our showroom is easy to find, too. Whether you're shopping for your first Mercedes-Benz car or SUV, or are a longtime Mercedes-Benz owner, our team at Mercedes-Benz of South Bay is here for you!
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3311 Pacific Coast Hwy

Torrance, CA

90505

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Showing 840 reviews

April 05, 2022

Did not found the root cause of the rear fog light on the right side not working. Also the knocking sound of the car during stopping still can hear it the technician was saying that is normal for that model. More

by juanoseo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jacqlyn mohl / service advisor
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Apr 08, 2022 -

Mercedes-Benz of South Bay responded

Hi Juanoseo, we appreciate you taking the time to respond. The staff at Mercedes-Benz of South Bay take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

April 05, 2022

Spent two hours waiting for our vehicle with no resolution. Left after two hours with the same issue we came in with. More

by Mrb5
Customer Service
Recommend Dealer
No
Employees Worked With
Naomi Gutierrez
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Apr 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (310) 513-5300. We hope to hear from you.

Apr 08, 2022 -

Mrb5 responded

The phone number provided is not for the general manager. It is for the main switchboard. The general manager is welcome to contact me.

April 04, 2022

Jackie Mohl always expedites great, knowledgeable customer service! They get you in and out seamlessly and take care of you with shuttle rides. More

by Miro90731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JACQLYN MOHL
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Apr 06, 2022 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 04, 2022

Always great service, relaxed atmosphere. All personel are friendly and polite. Facility is always spotless. Arcee was great. More

by jbvalueplus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arcee
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Apr 06, 2022 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

April 04, 2022

Friendly and professional staff. Mr. Vahedi is friendly and treats he in a professional manner. I live close (about 1.5 miles) to another MB dealership in Long Beach but the quality More

by NRUNASREALTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babak Vahedi
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Apr 06, 2022 -

Mercedes-Benz of South Bay responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

April 01, 2022

Our purchasing experience was great. Edward was really great at his work. Really enjoyed everyone's help at Mercedes Benz of South Bay. Thank you to everyone! More

by rshepd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward
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Apr 05, 2022 -

Mercedes-Benz of South Bay responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 17, 2022 -

rshepd responded

Thanks to your great customer service and courteous staff, our purchase was a really great experience. Thanks again.

April 01, 2022

Really helpful for all my question ! Visit here was great. Of course recommend all my friend who wants to buy Mercedes. More

by Kanpaimiho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lucky Scoops Corporation
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Apr 05, 2022 -

Mercedes-Benz of South Bay responded

Hi, thanks so much for the warm recommendation of the team here at Mercedes-Benz of South Bay. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 31, 2022

MBSB is so professional and you have the best service technician, Pablo Moreno. He always takes excellent care of me every time I am there. He is the reason I keep coming back. I am 5 minutes from MB Bev More

by atrickxoxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Midway Rental Guy....forgot his name. Tall, African American w/grey hair
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Apr 05, 2022 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of South Bay. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 29, 2022

Always an excellent customer experience at South Bay. They consistently deliver on services as promised. I’m particular, working with Jacky keeps us coming back here over any other dealer. More

by carmenelisastubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacky Mohl
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Apr 02, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 28, 2022

Pablo is Very friendly, Very knowledgeable, has a prompt response, and has an accurate ETA for job completion that helped to plan my day. More

by LS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo
Report | Print
Apr 02, 2022 -

Mercedes-Benz of South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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