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Mercedes-Benz of South Bay

Torrance, CA

4.5
810 Reviews

3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 810 reviews

March 05, 2022

Good experience at South Bay Mercedes Benz with Excellent service ! That’s why I come back to purchase my second car More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 04, 2022

The service advisor was very helpful and reliable. They got back to me very quickly with what the problem was and how they were going to solve it More

by Gordonschaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

Natalie did a great job of keeping me informed and the service was done on time More

by johntootlelaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

Emily was amazing, attentive, did her job in a professional manner. She reached out to me at the end of the day with an update on my vehicle. More

by altamura1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Solis
Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

March 04, 2022

Although no one greeted me when I arrived, my sales person, without knowing, made up for that by being very helpful and very sweet. The showroom is clean and inviting. More

by Kita
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karol
Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi Kita, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 04, 2022

Excellent service. Arcee was very helpful. He explained the service that I was receiving in detail More

by pminnitti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcee
Mar 09, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 03, 2022

I wouldn't trust anyone else to work on my Mercedes Benz other than Mercedes Benz of South Bay. Brad attention to detail is really great! More

by Eric H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Mar 06, 2022 -

Mercedes-Benz of South Bay responded

Hi Eric, thank you so much for your positive comments about Mercedes-Benz of South Bay! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2022

My service advisor Frank is very knowledgeable and truly cares about his customers and their vehicle. More

by Tlosburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Mar 06, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Frank here at Mercedes-Benz of South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 28, 2022

Dealership and service was great, but the time to receive my car back took almost three months. I bought my car new in December drove it for 2 weeks went on vacation and on the 7th of January it was in the s More

by Chacon jared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
Mar 03, 2022 -

Mercedes-Benz of South Bay responded

Hi. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

February 28, 2022

Mr. James Hwang was very helpful and gave us great service through the whole process More

by DavidKim122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hwang
Mar 04, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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