Mercedes-Benz of South Bay

South Bay Mercedes servicer department has always been great to The Manning family and looking forward to service out car in the future. Great Service Frank P., great to The Manning family and looking forward to service out car in the future. Great Service Frank P., More

I have had a very uneven experience with this dealership. Some good, some bad: purchase was easy, can't say the same about the service department. I suppose part of my opinion is based on the fact that I h Some good, some bad: purchase was easy, can't say the same about the service department. I suppose part of my opinion is based on the fact that I hold Mercedes to a higher standard than other dealerships. However, this last time stood out for being the best I had ever experienced. Too bad it wasn't this way the previous three times. I do not understand why it would take a week to get a new tire. More

Yes Auto Nation employees very polite courteous and helpful and very professional! I am 100% satisfied helpful and very professional! I am 100% satisfied More

0n time and very professional! !! I went in for recall and right away made appointment Thank you !! I went in for recall and right away made appointment Thank you More

Eduardo Bacilio, Mark Derambakhsh and Emily Admas made all possible for me too get the car I liked at the best price possible. Thank you also to Allam Kordaba in Finance for finalizing the deal. all possible for me too get the car I liked at the best price possible. Thank you also to Allam Kordaba in Finance for finalizing the deal. More

This dealership is wonderful. Everyone is very courteous and helpful and efficient. I had to bring my car in for service and also a buy out and I was treated very well. I love Everyone is very courteous and helpful and efficient. I had to bring my car in for service and also a buy out and I was treated very well. I love doing business with them. More

Colin Flores did a wonderful job to search a car to match my request which was not to easy with current market my request which was not to easy with current market More

Mercedes-Benz SouthBay has amazing customer service. My husband and I truly appreciate the professionalism and customer satisfaction we experience each time we visit the dealership. Cordell was especial My husband and I truly appreciate the professionalism and customer satisfaction we experience each time we visit the dealership. Cordell was especially knowledgeable of the Mercedes-Benz brand. More

I could not be happier with Hans. My father was recently placed in hospice care, and when we came to visit him, we borrowed his car and needed emergency service, so we had some uniqu My father was recently placed in hospice care, and when we came to visit him, we borrowed his car and needed emergency service, so we had some unique needs, priorities, and requests. Hans was sympathetic and tried very hard to balance the suggestions from the service technicians with our requests. He kept us informed, turned in our smog check to the DMW, and when we found ourselves unable to pick up the car when it was ready, he made special arrangements with Apryl to have our car delivered to our hospice location, even though they weren’t staffed for that right now. Hans went over and beyond the scope of normal service to assist us during this stressful time of need, and his efforts meant the world to us right now! More

Although I made my appointment a week in advance it still took 48 hours for the service department to perform a routine service A. took 48 hours for the service department to perform a routine service A. More