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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
807 Reviews
Call Dealership (866) 368-1520

3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 807 reviews

March 11, 2022

Sprinter Van Mechanics only work Monday thru Friday which is very inconvenient for small business owners. Also, it did not help that I had scheduled an oil change and this service was unavailable at the tim More

by monica.kimble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can't remember
Report | Print
Mar 13, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (310) 513-5300 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Helpful
March 11, 2022

Customer service was excellent! Frank P is a wonderful person and very knowledgeable. I truly appreciate his great work! More

by tbro337
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank P
Report | Print
Mar 13, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Helpful
March 10, 2022

Took my car in for service and dealt with Frank Perri. He did an excellent job. More

by noreenmaniaci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
Report | Print
Mar 11, 2022 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
March 10, 2022

Steve Shimkus. Runs a first class Service department and Sonia Gonzalez. is his shining star.. They cannot do enough to help you. Highly recommend both More

by jeffreythompson965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonia Gonzalez
Report | Print
Mar 11, 2022 -

Mercedes-Benz of South Bay responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of South Bay and we hope to be of service again in the future.

Helpful
March 10, 2022

My purchase was a great experience as the salesman Sameh was so professional and was helping me to get the best deal. More

by ggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sameh Sourial
Report | Print
Mar 11, 2022 -

Mercedes-Benz of South Bay responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
March 09, 2022

Every time I go there for a repair there is a gambit to sell me expensive items I don’t need while they don’t repair anything but the vines capable. EG brakes. Tires. More

by stevek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service advisor
Report | Print
Mar 11, 2022 -

Mercedes-Benz of South Bay responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (310) 513-5300 so we can work towards a resolution. We look forward to hearing from you. Take care!

Helpful
March 06, 2022

I always receive excellent customer service overall I am always happy and my car is always taken care of. More

by Teremc99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacki
Report | Print
Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

Helpful
March 05, 2022

Good experience at South Bay Mercedes Benz with Excellent service ! That’s why I come back to purchase my second car More

by Lisa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendy
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Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi Lisa, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Helpful
March 04, 2022

The service advisor was very helpful and reliable. They got back to me very quickly with what the problem was and how they were going to solve it More

by Gordonschaye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
March 04, 2022

Natalie did a great job of keeping me informed and the service was done on time More

by johntootlelaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
Report | Print
Mar 08, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Helpful
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