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Mercedes-Benz of South Bay

Torrance, CA

Overview
Reviews
Vehicles
4.5
814 Reviews
Call Dealership (866) 368-1520

3233 Pacific Coast Hwy

Torrance, CA

90505

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Showing 814 reviews

March 03, 2022

I wouldn't trust anyone else to work on my Mercedes Benz other than Mercedes Benz of South Bay. Brad attention to detail is really great! More

by Eric H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
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Mar 06, 2022 -

Mercedes-Benz of South Bay responded

Hi Eric, thank you so much for your positive comments about Mercedes-Benz of South Bay! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 02, 2022

My service advisor Frank is very knowledgeable and truly cares about his customers and their vehicle. More

by Tlosburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Perri
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Mar 06, 2022 -

Mercedes-Benz of South Bay responded

Hi, thank you for your kind review; we are happy to pass along your comments to Frank here at Mercedes-Benz of South Bay! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
February 28, 2022

Dealership and service was great, but the time to receive my car back took almost three months. I bought my car new in December drove it for 2 weeks went on vacation and on the 7th of January it was in the s More

by Chacon jared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natalie
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Mar 03, 2022 -

Mercedes-Benz of South Bay responded

Hi. Thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 28, 2022

Mr. James Hwang was very helpful and gave us great service through the whole process More

by DavidKim122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hwang
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Mar 04, 2022 -

Mercedes-Benz of South Bay responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Helpful
February 27, 2022

This is a nice dealer with excellent customer service. Every experience there has been a great one. More

by makeupbyastrid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arcee
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Mar 01, 2022 -

Mercedes-Benz of South Bay responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
February 25, 2022

Love service with April team and Hans. Best update, communicate, good advise, and friendly. They make sure customers happy. Thanks. More

by natalie.jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April, Hans, Paul, rtc
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Mar 01, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

Helpful
February 25, 2022

fast, efficient, courteous, prompt, will be using the same dealership and ok to recommend to people More

by vuy2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
his the guy in black jacket that first meet the customer in the driveway
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Feb 28, 2022 -

Mercedes-Benz of South Bay responded

Hi, we appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Helpful
February 24, 2022

Everything was done quickly and correctly. The car was also cleaned well and they didn't try to upsell me anything after the routine service. More

by john.law36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noemi
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Feb 28, 2022 -

Mercedes-Benz of South Bay responded

Hi John, thank you so much for your positive comments about Mercedes-Benz of South Bay! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
February 24, 2022

Convenient I never to wait long for service accommodates me with ride home and pick prompt service. More

by Martha d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sonja
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Feb 28, 2022 -

Mercedes-Benz of South Bay responded

Hi Martha, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
February 24, 2022

I always have a positive experience when getting my car serviced. Brad Parker is awesome, he explains everything in detail including the estimated time of service. The dealership in general is staffed wi More

by tedblu730
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Parker
Report | Print
Feb 28, 2022 -

Mercedes-Benz of South Bay responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Helpful
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