It is no surprise that buying a car can be stressful, especially for a female. In the best circumstances, most people dread it like a toothache. However, stress in purchasing a car is something that can’t be said for Mercedes Benz of South Charlotte and a wonderful saleswoman, Nance Smithwick. She is a stellar lady and there are not enough words to express how completely grateful I am that the day I walked in to look at a Mercedes she was there, and she is the very reason I drove off the lot with a GLB.
Nance is such an asset to the Mercedes Benz of South Charlotte. It was so refreshing to work with a lovely female such as Nance; she went above and beyond and was attentive and polite in her manner. She was also patient, kind, easy to talk to, listened to me, and answered all my questions. Nance stayed with me throughout the entire process, and I feel she was able to provide me the best deal for my trade. She is also confident and knowledgeable about the Mercedes Benz brand. What a fabulous experience and what made it so pleasurable is she hasn’t sold me a vehicle and then just forgot about me. She has reached out and followed through even after the sale. I certainly hope the folks at Mercedes Benz Corporation, Mercedes Benz of South Charlotte, the general manager, and Mr. Sebates understand what a jewel they have in Nance because as long as she is at this location, I am not only a current customer, but a future buyer as well.