Mercedes-Benz of South Charlotte

Very good experience. Everything was done professionally and very complete. I would highly recommend to others and in fact have done so. My next car will definitely be pur Everything was done professionally and very complete. I would highly recommend to others and in fact have done so. My next car will definitely be purchased here More

Outstanding Experience I have purchased my last five vehicles from Gary Childers at South Charlotte Mercedes. The cars are excellent but the experience with Gary and the en I have purchased my last five vehicles from Gary Childers at South Charlotte Mercedes. The cars are excellent but the experience with Gary and the entire dealership team is simply- "outstanding." Their team makes a difference, not by what they sell, but by how they sell and service these excellent vehicles. More

Awesome Great experience. Everyone was very professional. They made this very easy. The car was beautiful and priced very fair. I especially liked Jonath Great experience. Everyone was very professional. They made this very easy. The car was beautiful and priced very fair. I especially liked Jonathan. Very knowledgeable on the car and explaining all the features. Darrell was honest and displayed the utmost professionalism. Ill recommend this dealership to my friends. More

Great company to purchase a car from Bobby Sabates was great Bobby Sabates and repair staff are the best with great service. Would recommend this location for sales and service to all customers looking for a loc Bobby Sabates and repair staff are the best with great service. Would recommend this location for sales and service to all customers looking for a location to purchase a vehicle. Thank you again for continued great service. More

Another great experience Was at the dealership to have my car serviced. I stopped in to see my sales person to say hello and inform him I was in the market for another car. He Was at the dealership to have my car serviced. I stopped in to see my sales person to say hello and inform him I was in the market for another car. He showed me one that was available that fit my requirements. We picked it up the next day as a present for my wife. Very pleased with the entire experience. More

Wonderful Customer Service We purchased a pre-owned Mercedes from Dimitri. We appreciated his “no pressure” approach. Dimitri and Marc in Finance were very personable and made u We purchased a pre-owned Mercedes from Dimitri. We appreciated his “no pressure” approach. Dimitri and Marc in Finance were very personable and made us feel very comfortable through the car buying process. I needed to follow up with a couple of items a few days after our purchase. Dimitri promptly answered my emails and provided great customer service. More

Buyers Beware of negligence and fraud Buyers beware of fraud & negligence! I purchased a certified pre-owned MBZ from this dealer about 2 months ago in early April of 2018. It was bought t Buyers beware of fraud & negligence! I purchased a certified pre-owned MBZ from this dealer about 2 months ago in early April of 2018. It was bought to my attention that both of the front tires were bad & need to be replaced in being that the wire threading was showing. I took the car back to the dealership as it was sold as certified preowned so this shouldn’t even be an issue. The dealership agreed to replace the front tires but charged me for an alignment how insane is that? I ask for a copy of my inspection and certification report to verify that everything was checked out & passed inspection as I never received a copy & didn’t think I would need to with such a reputable organization. Upon reviewing the services records and the inspection and certification report the NC emission inspection FAILED in addition to a body issue that FAILED (door/trunk/tailgate seals; inspect drains). It was also discovered that all 4 tires on the vehicle was swapped after the inspection was performed without documentation of an alignment or re-inspection of the tires, wheels etc., I pointed this out to Nelson who blatantly disregarded all this information & insisted I pay for the alignment. This is a clear case of negligence & I will be reporting them to the attorney generals office, NC DMV, as well as the BBB & seeking legal representation as this vehicle was sold under false pretenses! BUYERS BEWARE! More

Dimitri was my sales person. Have purchased several Mercedes from Various Dealers in the South East but none of my experiences were as positive as the experience I had at MB of So Have purchased several Mercedes from Various Dealers in the South East but none of my experiences were as positive as the experience I had at MB of South Charlotte. Dimitri was there for me from start to finish helping me pick the right car for me. Would HIGHLY RECOMMEND asking for Dimitri at this dealership. If 10 Stars was a choice I would have given Dimitri a TEN! More

Dimitri is a true professional I visited the store after discussing details about my car over email, and phone calls. When I arrived, my car was parked in front, detailed and ready I visited the store after discussing details about my car over email, and phone calls. When I arrived, my car was parked in front, detailed and ready for delivery. Not only was the purchase process quick and easy, not a single detail changed regarding numbers or financing. Where did they find this guy? More

Great customer service Although I didn’t purchase a vehicle, I was very impressed with Dimitry. He was sincerely genuine and very helpful. He went out of his way to help me Although I didn’t purchase a vehicle, I was very impressed with Dimitry. He was sincerely genuine and very helpful. He went out of his way to help me and I appreciate that. More