
Mercedes-Benz of South Charlotte
Pineville, NC
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Buying experience This is our second car that we have purchased through Bobby Sabates. The first purchase experience was terrific as Bobby worked with us to get a Merce This is our second car that we have purchased through Bobby Sabates. The first purchase experience was terrific as Bobby worked with us to get a Mercedes ML that worked perfectly for my 6’7” height. This time he patiently worked with us to replace my wife,s vehicle. He found an E Series that she loves and will be proud to use with her real estate customers. The service department has been so good to us that we have built a real brand loyalty not just to Mercedes but to South Charlotte Mercedes as well. More
Ultimate car dealership Everything about MB of South Charlotte is an incredible experience. Dave Rodriguez is a class act. He sold me my car, and he has periodically checked Everything about MB of South Charlotte is an incredible experience. Dave Rodriguez is a class act. He sold me my car, and he has periodically checked in with me to make sure I am satisfied. The dealership itself is very luxurious...you will actually look forward to getting your car serviced! Every employee I have dealt with, treated me with respect and has excellent customer service skills. More
Professional , knowledgeable , curtious. I really working with enjoyed Efrem Lambert. I recommend this dealership. The experience itself was professional and the paperwork aspect of it se I really working with enjoyed Efrem Lambert. I recommend this dealership. The experience itself was professional and the paperwork aspect of it seemed a lot less painful. Hey certainly hope that I can utilize the sales associate in the future again More
Superior car-buying experience at Mercedes-Benz of South CLT David Rodriguez did a tremendous job in demonstrating and educating me on my first convertible purchase. Once I realized that was the car I wanted, D David Rodriguez did a tremendous job in demonstrating and educating me on my first convertible purchase. Once I realized that was the car I wanted, David and his team searched all over the Southeast and found the color I wanted down in LA and had it shipped to Charlotte. On pickup day, David continued to assist and Jonathan Emmanuel gave me hands-on training of the many features of the car and emailed me a video out of the blue the next day on the next steps I needed in programming the car. Everyone at Mercedes-Benz of South Charlotte went above and beyond to make this an incredible experience. And I love my new SL550! More
First class experience Very nice car buying experience from the moment I walked in the door. From sales to finance completely seamless and fast. The concierge service was qu Very nice car buying experience from the moment I walked in the door. From sales to finance completely seamless and fast. The concierge service was quick and very informative but taught hands on so you are able learn about your new vehicle More
Super experience! I don’t typically enjoy the car-buying process, but this experience was great! Darryl was fantastic, the whole team was responsive and easy to work w I don’t typically enjoy the car-buying process, but this experience was great! Darryl was fantastic, the whole team was responsive and easy to work with, and we got a great deal! The whole transaction took less than 24 hours, they engaged with us across all channels (face to face, phone, email, text) and everything was very smooth. I’d highly recommend Darryl and the rest of the team, and I’d definitely buy another car from them. More
Purchased 2017 C-Class Cabriolet Bob and I are so excited about our new Mercedes convertible and can’t wait to get it on the road in a few weeks. Bobby did an amazing to make this ha Bob and I are so excited about our new Mercedes convertible and can’t wait to get it on the road in a few weeks. Bobby did an amazing to make this happen for us! We appreciate all he did for us and for making our experience so positive; no high pressure sale or games. Pat was also the same to work with on the financing side of the discussion; no high pressure. Based on our experience, we will definitely recommend this dealership to all of our friends and family. More
Purchased new GLC This is our second purchase at MBSC. We appreciate the professionalism, relationship focus and lack of aggressive sales tactics. I'm a believer that This is our second purchase at MBSC. We appreciate the professionalism, relationship focus and lack of aggressive sales tactics. I'm a believer that the best sales approach is to know your details and trust your customer to make the best decision for themselves and that's the experience we've had both times with these good folks. More
Purchased a CPO vehicle The process of purchasing was fairly seamless. The negotiation moved quickly and it wasn't an aggressive environment. Our sales person was knowledgeab The process of purchasing was fairly seamless. The negotiation moved quickly and it wasn't an aggressive environment. Our sales person was knowledgeable and professional. More
Excellent service by Gary and Jonathan Gary Childers spoke to us several times by phone before our appointment. Professional approach from the moment we walked in the door- on time and read Gary Childers spoke to us several times by phone before our appointment. Professional approach from the moment we walked in the door- on time and ready to take us right out to see the cars based on our phone conversations. Answered all our questions with his 40+ years of experience and was patient as we made our decision. It was the little things that we appreciated- as we worked through the purchase paperwork, he had the car washed, refueled, tags placed on the car, etc. He coordinated with Jonathan who met us as we walked out the door to the car. Jonathan was professional and reviewed all the features of the car. He helped us set up all the technology features such as synching my phone, setting up satellite radio, etc.- again all the little things. Overall seamless from beginning to end. Both made sure to let us know, if we ever needed anything, just give them a call. --CR More