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Mercedes-Benz of South Charlotte

Pineville, NC

Overview
Reviews
4.8
1,318 Reviews
Call Dealership (704) 318-2006
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950 N Polk St

Pineville, NC

28134

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Showing 1,318 reviews

December 25, 2023

Had a coolant system issue with my ‘23 GLC 300. Called David Rodriquez and he took care of everything. It’s great working with a dealership like this when you have that kind of employee who knows h More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
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Dec 26, 2023 -

Mercedes-Benz of South Charlotte responded

We appreciate your positive review about your coolant system issue in the '23 GLC 300. It's reassuring to know that David Rodriguez was able to provide assistance. The entire Mercedes-Benz of South Charlotte team values customer satisfaction highly.

December 23, 2023

Dealing with this team was absolutely a pleasant experience. Dave Rodriguez made certain everything went smoothly, He is so attentive to details and is extremely customer oriented! More

by Monkey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Jeff Gourd, Pat Oberer
Report | Print
Apr 12, 2024 -

Mercedes-Benz of South Charlotte responded

We appreciate your positive feedback about your experience with Dave Rodriguez. Attention to detail is a quality we value at Mercedes-Benz of South Charlotte, so we're glad this trait resonated with you. Thank you for choosing us.

December 23, 2023

We’ve purchased 8 vehicles from Bobby Sabates and he’s the reason we keep going back. Pat & Marc in finance are wonderful to work with. Jonathan does a great job going over all the car’s tech, and Oscar i More

by duffel-bird0n
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, Oscar, Marc Bartalini, Bobby Sabates
Report | Print
Dec 27, 2023 -

Mercedes-Benz of South Charlotte responded

We value your continuous support at Mercedes-Benz of South Charlotte. We're pleased to hear Bobby Sabates, Pat & Marc from finance, Jonathan from tech and Oscar in the service department could satisfy you with their services. Long-term customer relationships are top priority for our team.

November 29, 2023

David Rodriguez was very great to work with, I am very happy with my overall experience. More

by Donna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez
Report | Print
Nov 29, 2023 -

Mercedes-Benz of South Charlotte responded

It's good to hear you had a positive experience with our team. We appreciate your feedback and hope you're enjoying your vehicle! Thank you for choosing Mercedes-Benz of South Charlotte.

November 28, 2023

We found our salesperson and this dealership via previous online reviews, and the reviews were spot on! Gary Childers was SUPERB to deal with, even as an out-of-state customer. Gary made the process seamles More

by bsnow4700
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Childers
Report | Print
Nov 28, 2023 -

Mercedes-Benz of South Charlotte responded

We appreciate your enthusiastic feedback regarding Gary Childers and the smooth buying process at Mercedes-Benz of South Charlotte. We understand that purchasing a vehicle out-of-state may bring additional concerns, but our professional staff is always here to alleviate them and go beyond the expected service. Your high praise serves as motivation for us to continue giving top-quality service, thank you.

November 28, 2023

Bobby best salesperson ever been dealing with him for years . Great experience every time . Finance guy was exceptional also and car was ready to go More

by Turbo32unclanxe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sabates, Pat Oberer
Report | Print
Nov 28, 2023 -

Mercedes-Benz of South Charlotte responded

We appreciate your kind words about the Sales and Finance departments at Mercedes-Benz of South Charlotte. We're glad to hear you've always had a positive experience. Thank you for your loyalty over the years!

November 26, 2023

Great service and super personal follow up during the decision making process. Never felt pressured and the follow through was excellent. More

by Vpettersen4
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bobby Sabates, Pat Oberer
Report | Print
Nov 26, 2023 -

Mercedes-Benz of South Charlotte responded

We appreciate your feedback regarding the service and personal follow-up at Mercedes-Benz of South Charlotte. We take pride in facilitating a no-pressure environment, glad you found it satisfactory.

November 24, 2023

Great customer service and great people to work with always. I would recommend this dealership to anyone and specifically to my sales associates. More

by Fort Mill Resident
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Childers, Jeff Gourd, Pat Oberer
Report | Print
Nov 24, 2023 -

Mercedes-Benz of South Charlotte responded

We appreciate the high rating and kind words regarding our staff at Mercedes-Benz of South Charlotte. Your recommendation means a lot to us, thank you for choosing us as your dealership.

November 20, 2023

David Rodriguez was very helpful and insightful. He made our car purchase easy and a great experience! More

by rodrigocohen6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rodriguez, Pat Oberer
Report | Print
Nov 21, 2023 -

Mercedes-Benz of South Charlotte responded

Congratulations on your new car! It is a pleasure to learn that you had a very helpful, insightful, easy, and great experience with our Sales Department. We greatly appreciate your business and taking the time to leave us a 5-star review. We hope to see you again in the future at Mercedes-Benz of South Charlotte. Take care.

November 09, 2023

Just got a GLB 250 from MB of South Charlotte. I am very happy with my overall experience. Everyone was kind and friendly. I want to give special recognition to my sales person Eduardo Prego. He w More

by andrearobertssc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eduardo Prego
Report | Print
Nov 10, 2023 -

Mercedes-Benz of South Charlotte responded

We are honored you took the time to leave us a five-star review. It brings us joy to learn that our attentive Sales Department listened to your needs and delivered exactly what you were looking for in a car. Customer satisfaction is our main goal here at Mercedes-Benz of South Charlotte, and it pleases us to know that you were happy with our service. Thank you for choosing us and enjoy your Mercedes-Benz GLB 250.

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