Mercedes-Benz of South Charlotte

Wonderful!! Everyone was wonderful and the service is superb! They treat you like royalty! I probably won't buy a car from anyone else, they have me spoiled! Everyone was wonderful and the service is superb! They treat you like royalty! I probably won't buy a car from anyone else, they have me spoiled! More

Fraudulent dealership This dealership is the worst dealership I've ever delt with in my life. They LIE and send your car to NON -CERTIFIED SHOPS for repair......when there This dealership is the worst dealership I've ever delt with in my life. They LIE and send your car to NON -CERTIFIED SHOPS for repair......when there is a certified Mercedes collision center right here in Charlotte. When they do this, your warranty on the car is VOID. I know multiple people that have had to endure this Bull xxxx and then have been lied to about it. Will never buy from them again and will tell anyone I come across if they are looking to buy a Mercedes..... Go to Hendrick. BEWARE of the frauds at Mercedes South..... Especially Jim Willard and the GM Tom Marcham...... Liars and Frauds. More

Best sales person ever!! That would be Darrell Kimrey!!!! We are from Virginia . My grandson knew what he wanted for his first car...Darrell Kimrey found it. Made the experience fun and stress free. We are from Virginia . My grandson knew what he wanted for his first car...Darrell Kimrey found it. Made the experience fun and stress free. More

Great customer service by Payton Lloyd Mr. Lloyd really impressed us with his friendly smile and great attitude even though he wasn't directly involved with the purchase of our vehicle. Eac Mr. Lloyd really impressed us with his friendly smile and great attitude even though he wasn't directly involved with the purchase of our vehicle. Each time we visited the dealership, he approached us with that smile and asked how we were liking our new vehicle. It's very refreshing to see a young man like Payton who truly likes his job and represents the friendly customer-service orientated attitude of this well run dealership. More

Rating my experience John Glaser is what made my experience of purchasing a preowned 2002 car nice. This was only one car available so selection was not an issue, relatio John Glaser is what made my experience of purchasing a preowned 2002 car nice. This was only one car available so selection was not an issue, relationship was. Jhon made it a good one. More

Professional sales team and wonderful post sale service. This is the second vehicle we have purchased from John and I would not hesitate to recommend him again. Low pressure, very professional. Johnathan d This is the second vehicle we have purchased from John and I would not hesitate to recommend him again. Low pressure, very professional. Johnathan did a wonderful job of showing me the ins and outs of the vehicle and following up the next day to see that the garage door opener was syncing properly. Thank you guys. More

John Glaser John was so patient with me when I changed my mind numerous times and ended back at where I started. He was gracious, kind and competent. What more John was so patient with me when I changed my mind numerous times and ended back at where I started. He was gracious, kind and competent. What more can I ask for? Thank you John! More

Exceptional car buying experience John Glaser is a first rate professional! this is the second vehicle we have purchased from him this year. He made the buying process very easy,. wi John Glaser is a first rate professional! this is the second vehicle we have purchased from him this year. He made the buying process very easy,. with no pressure. I would definitely recommend John to my family and friends! More

Excellent car buying experience It was our good fortune to connect with John Glaser at South Charlotte Mercedes. John worked with us to obtain our new vehicle, even meeting with us It was our good fortune to connect with John Glaser at South Charlotte Mercedes. John worked with us to obtain our new vehicle, even meeting with us on his day off. We would deal with John again. No question!! More

Best Car Buying Experience To-Date I had been working with John on finding a new S-Class for a few months now. Just two weeks ago I finally went in and finalized and now I have the keys I had been working with John on finding a new S-Class for a few months now. Just two weeks ago I finally went in and finalized and now I have the keys to a brand new, beautiful 2015 S-550. John helped with informing me about so many aspects of buying a new S-550. We discussed on numerous occasions whether I should go for ordering a new 2016 or simply purchase a 2015. He was of phenomenal help throughout the entire process, from explaining functions to how pricing generally works. He provided phenomenal service. I also worked with Adam who was crucial in helping to gather all of the paperwork as John was out on personal leave for a couple of visits we made to the dealership. Adam worked tremendously hard to ensure that our experience with Mercedes-Benz of South Charlotte was nothing but of the platinum level of service and satisfaction. Adam and John were incredible in accommodating our needs and desires from Day 1. There is no other dealership or salespersons I would deal with for any future besides John and Adam. John is a tremendously knowledgeable and hard working, genuine person. Adam, too, is nothing less. I will recommend John and Adam to any and all of my family and friends looking for a no-hassle, stress-free, and superior car-buying experience. Thanks to both John Glaser and Adam Putnam, I am happily driving around a beautiful S-550 with which I am now truly in love; I would not change the experience for anything at all, as it was truly the ideal experience at a tremendous dealership with even better people, John and Adam. More